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GuestHouse Inn & Suites Eugene / Springfield, Springfield

2 stars
3350 Gateway StSpringfieldOR97477United States of America, ‏‎800-491-6126
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2.7 / 5
Service
Service is adequate
Cleanliness
Dirty
Vibe
Poor vibe
Amenities
Bad amenities
308See all 308 Hotels.com reviews
From 87 reviewsTripAdvisor Traveller Rating

GuestHouse Inn & Suites Eugene / Springfield, Springfield

Hotel Info: 866-539-8117

from $65
  • Standard two queen
  • Executive Suite, 1 Queen Bed, Non Smoking
  • Standard Room, 1 Queen Bed, Non Smoking
  • Standard Room, 2 Queen Beds, Accessible, Non Smoking
  • Standard Room, 1 Queen Bed, Accessible, Non Smoking
  • Junior Suite, 1 King Bed with Sofabed, Accessible, Kitchen
  • Standard Room, 1 King Bed, Accessible, Non Smoking
  • Junior Suite, Multiple Beds, Non Smoking, Kitchen
  • Premium Room, 1 King Bed, Non Smoking
  • Junior Suite, 1 King Bed with Sofabed, Non Smoking, Kitchen
  • King kitchenette with sleeper sofa
  • Premium Room, 2 Queen Beds, Non Smoking
  • Premium Room, 1 Queen Bed, Non Smoking
  • Standard Room, 1 King Bed, Non Smoking
  • Standard Room, 2 Queen Beds, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 141 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 4 PM-5 AM
  • Check-out time is Noon
  • Express check-out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets allowed (dogs only) *

  • 2 per room

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Other information

  • Smoke-free property

Also known as

  • GuestHouse Inn Eugene Springfield Hotel
  • GuestHouse Inn Eugene Hotel
  • GuestHouse Inn Eugene Springfield
  • GuestHouse Inn Eugene
  • Shilo Inn Eugene Springfield Hotel Springfield

Mandatory fees

Deposit: USD 350.00 per stay

Pet deposit: USD 25.00 per stay

Optional extras

Rollaway beds are available for USD 15.00 per night

Pets are allowed for an extra charge of USD 25 per accommodation, per stay

In the hotel

Food and drink
  • Free continental breakfast daily
  • Restaurant
  • Room service (during limited hours)
Things to do
  • Outdoor seasonal pool
  • Outdoor pool
  • Golfing nearby
  • Rafting nearby
Working away
  • Business center
  • One meeting room
Services
  • 24-hour front desk
  • Laundry facilities
Facilities
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Pay movies
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Microwave
More
  • Daily housekeeping

Special features

Dining

Elmer Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

GuestHouse Inn & Suites Eugene / Springfield, Springfield’s small print

Also known as

  • GuestHouse Inn Eugene Springfield Hotel
  • GuestHouse Inn Eugene Hotel
  • GuestHouse Inn Eugene Springfield
  • GuestHouse Inn Eugene
  • Shilo Inn Eugene Springfield Hotel Springfield

Mandatory fees

Deposit: USD 350.00 per stay

Pet deposit: USD 25.00 per stay

Optional extras

Rollaway beds are available for USD 15.00 per night

Pets are allowed for an extra charge of USD 25 per accommodation, per stay

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

2.7 /5 from 308 reviews

GuestHouse Inn & Suites Eugene / Springfield, Springfield
Poor1.0 / 5
Disgusting hotel don't waste your money!!!!
Horrible hotel the picture that are shown for this hotel are a lie. I was shocked at our room and condition of hotel with its nasty furniture it had. The rooms have no microwave as said they are old they smell horrible the beds are at least 15 years old or more the mattress were so old see pic..blankets were ripped sheets had holes and stains see pic they tried to make the room smell good with a car scent stuck to air conditioner see pic.. the coffee pot didn't work the blow dryer didn't work the carpet was so dirty our feet turned black the shower was gross and brown inside nothing in the room was update from 20 years ago except the TV which didn't work and had to be replaced. Smokers were sitting and smoke right by the door to go in and out. It was over all a hotel for a hooker..really don't waste your money here it's way over priced and the funniest picture shown here is the breakfast area..what a joke nothing like pictured..I've attached picture if interested..
1 night family trip
GuestHouse Inn & Suites Eugene / Springfield, Springfield
Excellent4.0 / 5
Nice place in a great location.
Excellent stay for 12 days for the Olympic track trials. Wonderful staff. Nice restaurants nearby, including Elmer's on the property. Had Wifi but sometimes it cut out. Nearby mall with movie theater. Less than 15 minutes to anywhere in Springfield or Eugene.
11 night trip with friends
GuestHouse Inn & Suites Eugene / Springfield, Springfield
Poor1.0 / 5
Terrible Place! Photos don't equal the real thing!
Our room was not ready until 530pm. we got there at 3pm, they asked us to come back at 4. We came back and the room still wasn't ready. We waited around watching all the other people check into their rooms for 1.5 hours and finally our room was ready. We nearly missed the event we came all the way to Oregon for because of this delay. The hallways stink. The beds are awful! I started to break out in my face due to the poorly laundered sheets. Or, maybe it was from bed bugs. My niece looked under the spring mattress and saw bug nests! The "sofabed" that was supposed to be in the room was a busted futon that could not be slept on ruining our sleeping arrangements. There was visible black mold on the ceiling of the bathroom. The kitchenette had appliances from the 1950s! No joke! Then, as we are getting ready to check out the policy suddenly changes from noon to 11am even though when I turn in the keys there is a large sign on the lobby door stating 12pm as check out time. Considering how patient we were at waiting to check in 2.5 hours late I was amazed at how rude the staff was around check out time. I was embarrassed to stay at this place with my family. I wish I could attach the photos I took of this place because it doesn't look anything like the photos on this site.
3 night trip
GuestHouse Inn & Suites Eugene / Springfield, Springfield
Poor1.0 / 5
Please remodel your hotel! Dirty carpet in room and hallways. The furniture is old. Not staying here again! :8(
2 night family trip
GuestHouse Inn & Suites Eugene / Springfield, Springfield
Poor1.0 / 5
This hotel was very run down and dirty. Hallways and stairwells were filthy. Lots of wear and tear in our room.
1 night romance trip

See all reviews

GuestHouse Inn & Suites Eugene / Springfield, Springfield

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