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Quality Inn West End, Richmond

2 stars
8008 W Broad StRichmondVA23294United States of America, ‏‎855-239-9223
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Good3.3 / 5
Breakfast
Tasty breakfast
Location
Great location
Service
Fantastic service
WiFi
Regular internet service
275See all 275 Hotels.com reviews
From 197 reviewsTripAdvisor Traveller Rating

Quality Inn West End, Richmond

Hotel Info: 855-239-9223

from $62
  • Standard Room, 1 King Bed, Non Smoking
  • Standard Room, 1 King Bed, Smoking
  • Standard Double Room, 2 Double Beds, Non Smoking
  • Room, 1 Queen Bed, Accessible, Non Smoking
  • Standard Double Room, 2 Double Beds, Smoking
  • Standard Room, 1 King Bed
  • Room, 2 Queen Beds, Non Smoking
  • Standard double room
  • Standard Room, 2 Queen Beds

At a glance

Key facts

Hotel size

  • This hotel has 190 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3 PM-11 AM
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Free self parking

  • RV/bus/truck parking

Also known as

  • Quality Inn West
  • Quality Inn West End
  • Quality Inn West End Richmond
  • Quality West End
  • Quality West End Richmond
  • Quality Inn Richmond
  • Quality Inn West End Hotel Richmond

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Rollaway beds are available for an additional charge

Cribs/Infant beds are available for an extra charge

In the hotel

Food and drink
  • Free buffet breakfast
  • Room service
  • Coffee/tea in a common area
Things to do
  • Outdoor seasonal pool
  • Outdoor pool
  • Golfing nearby
Working away
  • Business center
  • Conference space
Services
  • 24-hour front desk
  • Laundry facilities
  • Free newspapers in lobby
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Quality Inn West End, Richmond’s small print

Also known as

  • Quality Inn West
  • Quality Inn West End
  • Quality Inn West End Richmond
  • Quality West End
  • Quality West End Richmond
  • Quality Inn Richmond
  • Quality Inn West End Hotel Richmond

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Rollaway beds are available for an additional charge

Cribs/Infant beds are available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.3 /5 from 275 reviews

Quality Inn West End, Richmond
Excellent4.0 / 5
Great customer service!!
We arrived, my cousin and I, after I made the reservation two days earlier specifying a room with an accessible bathroom and two queen beds. My cousin is disabled so not getting these specs upon arrival was not an option for us. When booking the room I marked these requests on Hotels.com and in comments section I specified to make sure this was a non-smoking room since this is something hotels seem to overlook on occasion. When we arrived turned out Hotels.com managed to specify the Non-smoking as being more important than the rest, and we found ourselves with a non-accessible room??!! The front desk team was very helpful in relieving us of this unfortunate situation and managed to move things around so we could receive what we needed!
2 night family trip
Quality Inn West End, Richmond
Excellent4.0 / 5
only a few minor complaints, we had a non smoking room/floor but we could still smell smoke. Seemed kind of backwards that the non smoking would be the top floors where smoke rises but the room didn't reak of smoke. wifi could've been better but whenever a problem the staff would reset it. The room was always clean, the hotel itself is older but in decent condition. The staff was extremely pleasant. My husband enjoyed the breakfast, muffins and Danish were fresh. New pictures should be added and show the pool, which was also nice. I had to call to confirm there was one, but no biggie. Overall it was a very pleasant stay and we would definitely come again.
7 night family trip
Quality Inn West End, Richmond
Poor1.0 / 5
The room was very dirty, the bathroom light did not work hole in the wall shower did not drain. Hotel needs serious renovations.
1 night romance trip
Quality Inn West End, Richmond
Outstanding5.0 / 5
Two days in Richmond
Stayed in room 415, the pool was nice it was around 101 degrees outside so the pool was very warm even at 8pm. Breakfast was good complete with sausage eggs waffles bagels muffins donuts cereal milk juice coffee and yogurt etc . Staff was friendly and helpful. Piccadilly cafe is right in the parking lot of the hotel good Food cheap prices. Shower was nice powerful flow with a nice temperature. Bed was too firm for me thou.
1 night romance trip
Quality Inn West End, Richmond
Fair2.0 / 5
You get what you pay for!!
Sheets had stains on them. Shower was dirty, needed cleaning. Good for quick stay, but if you can afford it go somewhere else.
1 night romance trip

See all reviews

Quality Inn West End, Richmond

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