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Quality Inn West End, Richmond

2.5 stars
8008 W Broad StRichmondVA23294United States of America, 855-239-9223
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Good3.3 / 5
Location
Great location
Breakfast
Tasty breakfast
Service
Fantastic service
Cleanliness
Could use a good cleaning
301See all 301 Hotels.com reviews
From 209 reviewsTripAdvisor Traveller Rating

Quality Inn West End, Richmond

Hotel Info: 855-239-9223

from $65
  • Standard Room, 1 King Bed, Non Smoking
  • Standard Room, 1 King Bed, Smoking
  • Standard Double Room, 2 Double Beds, Non Smoking
  • Room, 1 Queen Bed, Accessible, Non Smoking
  • Standard Double Room, 2 Double Beds, Smoking
  • Standard Room, 1 King Bed
  • Room, 2 Queen Beds, Non Smoking
  • Standard double room
  • Standard Room, 2 Queen Beds, Smoking

At a glance

Key facts

Hotel size

  • This hotel has 190 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3 PM-11 AM
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Free self parking

  • RV/bus/truck parking

Also known as

  • Quality Inn West
  • Quality Inn West End
  • Quality Inn West End Richmond
  • Quality West End
  • Quality West End Richmond
  • Quality Inn Richmond
  • Quality Inn West End Hotel Richmond

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Rollaway beds are available for an additional charge

In the hotel

Food and drink
  • Free buffet breakfast
  • Room service
  • Coffee/tea in a common area
Things to do
  • Outdoor seasonal pool
  • Outdoor pool
  • Golfing nearby
Working away
  • Business center
  • Conference space
Services
  • 24-hour front desk
  • Laundry facilities
  • Free newspapers in lobby
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Quality Inn West End, Richmond’s small print

Also known as

  • Quality Inn West
  • Quality Inn West End
  • Quality Inn West End Richmond
  • Quality West End
  • Quality West End Richmond
  • Quality Inn Richmond
  • Quality Inn West End Hotel Richmond

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Rollaway beds are available for an additional charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.3 /5 from 301 reviews

Quality Inn West End, Richmond
Excellent4.0 / 5
Good Deal
We did have an issue with noisy neighbors not respecting others but Front desk took care and moved us to a quiet area
1 night trip with friends
Quality Inn West End, Richmond
Fair2.0 / 5
Fine but smokey
There was the worst smoke stench in thrift of any hotel I have every been in. The motel was fine and the people were great but the stale smoke smell was over powering everywhere.
1 night romance trip
Quality Inn West End, Richmond
Good3.0 / 5
Convenient
The room was fair. A hole in the wall. Refrigerator was not working. I informed the front desk and it was replaced. Housekeeping did not give extra toilet paper. Truly not worth the money I paid.
2 night family trip
Quality Inn West End, Richmond
Poor1.0 / 5
Friendly people
I was sent to a booked hotel, only to be sent to a location I definitely did not want to stay at, and was told that there would be "no additional charges for my more expensive room." I'm sure the representative didn't mean it as disrespect however she did not do me any favors. That quality Inn was low quality.
1 night romance trip
Quality Inn West End, Richmond
Good3.0 / 5
Can't beat the price. Very affordable. There were several parties going on through out the hotel during our stay making it quite chaotic. The breakfast area was understaffed with not a lot of selection, very few tables, and a lot of people trying to use it. The room was fine with a microwave and fridge.
2 night family trip

See all reviews

Quality Inn West End, Richmond

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