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Holiday Inn Express And Suites Queenstown, an IHG Hotel

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Exterior
Balcony
Premium bedding, in-room safe, blackout curtains, soundproofing
Suite, 1 Bedroom, Mountain View | Premium bedding, in-room safe, blackout curtains, soundproofing
Premium bedding, in-room safe, blackout curtains, soundproofing

Overview of Holiday Inn Express And Suites Queenstown, an IHG Hotel

Holiday Inn Express And Suites Queenstown, an IHG Hotel

4.0 star property
4-star hotel in Queenstown City Centre with bar/lounge and 24-hour fitness

9.2/10 Superb

385 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Parking available
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
CNR STANLEY AND SYDNEY STREET, Queenstown, 9300
Main amenities
  • Daily housekeeping
  • Near the beach
  • Ski storage
  • 24-hour fitness centre
  • Sauna
  • Self parking
  • Bar/lounge
  • 24-hour business centre
  • 2 meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
For families
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Television
  • Garden
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • In Queenstown City Centre

Getting around

  • Queenstown (ZQN-Queenstown Intl.) - 8 min drive

Restaurants

  • Halo - 4 min walk
  • 1876 - 5 min walk
  • The Bathhouse - 5 min walk
  • Rata Dining - 5 min walk
  • The Exchange - 5 min walk

About this property

Holiday Inn Express And Suites Queenstown, an IHG Hotel

A great choice for a stay in Queenstown, Holiday Inn Express And Suites Queenstown, an IHG Hotel is only 4.4 mi (7.1 km) from the airport. You can relax at the sauna, work out at the 24-hour fitness centre or unwind with a drink at the bar/lounge. The helpful staff and location get great marks from fellow travellers.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)
This information is provided by our partners.

At a glance

Hotel size

  • 227 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until 11:00 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (NZD 25.00 per day)
  • Wheelchair-accessible parking on site
  • On-site parking includes off-street options
  • Street parking available

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 7:00 AM–10:00 AM
  • Bar/lounge
  • Coffee/tea in a common area
  • Water dispenser

What to do

  • Helicopter/aeroplane tours
  • Beach nearby
  • Bike rentals nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Ski lifts nearby
  • Skydiving nearby
  • Ice skating nearby

Working away

  • 24-hour business centre
  • 2 meeting rooms
  • Conference space (646 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Ski storage

Facilities

  • Built in 2020
  • Garden
  • Fireplace in lobby
  • Television in common areas
  • 24-hour fitness centre
  • Sauna

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (select rooms)
  • Roll-in shower
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 49-inch Smart TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Free cot/infant bed

Freshen up

  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Mini fridge
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Great Room Restaurant – On-site restaurant.

Awards and affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Parking

  • Self-parking costs NZD 25.00 per day

Hygiene & cleanliness

This property advises that enhanced cleaning measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Holiday Inn Express Suites Queenstown
Holiday Inn Express Suites (Opening Aug 2020)
Holiday Inn Express And Suites Queenstown, an IHG Hotel Hotel

Frequently asked questions

Does Holiday Inn Express And Suites Queenstown, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Express And Suites Queenstown, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Holiday Inn Express And Suites Queenstown, an IHG Hotel?
As of 8 Dec 2022, prices found for a 1-night stay for 2 adults at Holiday Inn Express And Suites Queenstown, an IHG Hotel on 11 Dec 2022 start from $143, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Holiday Inn Express And Suites Queenstown, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
Are pets allowed at Holiday Inn Express And Suites Queenstown, an IHG Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Holiday Inn Express And Suites Queenstown, an IHG Hotel?
Yes. Self-parking costs NZD 25.00 per day.
What are the check-in and check-out times at Holiday Inn Express And Suites Queenstown, an IHG Hotel?
You can check in from 3:00 PM - 11:00 PM. Check-out time is 11:00 AM.
Is there an on-site casino at Holiday Inn Express And Suites Queenstown, an IHG Hotel?
No, this hotel doesn't have a casino, but Skycity Queenstown Casino (8-min walk) and SKYCITY Wharf Casino (11-min walk) are both nearby.
What is there to do at Holiday Inn Express And Suites Queenstown, an IHG Hotel and nearby?
During the winter, enjoy nearby recreation such as ice skating and skiing, and return when the snow melts for cycling and hiking. Additional recreation on-site includes helicopter/aeroplane tours. Enjoy amenities such as a 24-hour fitness centre, a sauna and a garden.
Are there restaurants at or near Holiday Inn Express And Suites Queenstown, an IHG Hotel?
Yes. Nearby restaurants include Halo (4-min walk), 1876 (5-min walk) and The Bathhouse (5-min walk).
What's the area around Holiday Inn Express And Suites Queenstown, an IHG Hotel like?
Holiday Inn Express And Suites Queenstown, an IHG Hotel is located near Queenstown Beach in Queenstown City Centre, a short 14-minute walk from Skyline Gondola and 3 minutes' walk from Queenstown Gardens. Travellers say that the local area is good for shopping and very walkable.

Overall score and ratings

9.2

Superb

9.5/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.5/10

Property conditions & facilities

8.9/10

Eco-friendliness

6/10 Good

Disappointed
Very disappointing check-in we got there early and they processed us early but room not ready yet - no problem, returned at 3pm, usual check in time to be room not ready - had to wait until 4pm. Very poorly staffed front desk. Everywhere we travelled has been short staffed, but poorest response we found was here. At checkout, we stayed 2 nights but they told us we had to pay 3 fees as they charge for how many days your car is there - not the nights of stay- I told them I had never had this experience anywhere else. Rooms were also very stuffy
Wendy, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

The view!
Loved the panoramic window with the spectacular view!!!
Ilea, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Libby, 2-night trip
Verified Hotels.com guest review

6/10 Good

Jenny M, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Cynthia, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Cornelis, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Two hours late to check in, no breakfast as included (ran out), poor service of rooms
Glen, 3-night family trip
Verified Wotif guest review

6/10 Good

The rooms were tiny, I didn't realise when I booked that we would be in the smallest of rooms with no view. That is not what I saw on the website. After complaining they put is on the 4th floor but still had a view of nothing much at all and the room was small.
Mark Albert, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

John, 8-night trip
Verified Hotels.com guest review

6/10 Good

Hui, 3-night trip with friends
Verified Hotels.com guest review