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Four Points by Sheraton Charlotte, Charlotte

3 stars
315 E Woodlawn RdCharlotteNC28217United States of America, 855-239-9480
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Good3.7 / 5
Wellness
Great wellness & sports facilities
Location
Great location
Service
Service is adequate
Food
Food could be better
356See all 356 Hotels.com reviews
From 286 reviewsTripAdvisor Traveller Rating

Four Points by Sheraton Charlotte, Charlotte

Hotel Info: 855-239-9480

from $76
  • Suite, 2 Double Beds
  • Suite, 1 King Bed with Sofabed
  • Traditional Room, 1 King Bed
  • Traditional Room, 1 King Bed
  • Traditional Room, 2 Double Beds

At a glance

Key facts

Hotel size

  • This hotel has 133 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3 PM-6 AM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed *

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Free airport shuttle

Parking

  • Free self parking

Also known as

  • Four Points Charlotte
  • Four Points Sheraton Charlotte
  • Four Points Sheraton Hotel Charlotte
  • Sheraton Charlotte
  • Sheraton Four Points Charlotte
  • 4 Points By Sheraton Charlotte
  • Four Points By Sheraton Charlotte Hotel Charlotte
  • Four Points Sheraton Charlotte Hotel
  • Charlotte Four Points

Optional extras

Breakfast costs between USD 6.95 and USD 8.95 per person (approximately)

Pets are allowed for an extra charge of USD 150.00 per pet, per night

In the hotel

Food and drink
  • Breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Outdoor seasonal pool
  • Outdoor pool
  • 24-hour fitness facilities
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms 2
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • LED TV
  • Premium TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Four Points by Sheraton Charlotte, Charlotte’s small print

Also known as

  • Four Points Charlotte
  • Four Points Sheraton Charlotte
  • Four Points Sheraton Hotel Charlotte
  • Sheraton Charlotte
  • Sheraton Four Points Charlotte
  • 4 Points By Sheraton Charlotte
  • Four Points By Sheraton Charlotte Hotel Charlotte
  • Four Points Sheraton Charlotte Hotel
  • Charlotte Four Points

Optional extras

Breakfast costs between USD 6.95 and USD 8.95 per person (approximately)

Pets are allowed for an extra charge of USD 150.00 per pet, per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.7 /5 from 356 reviews

Four Points by Sheraton Charlotte, Charlotte
Excellent4.0 / 5
Glorified Dump
Checked into the first room only to find that someone had used a crowbar to break into it. Went back down to the front desk and explained the situation. They did not seem "that" concerned or surprised. Very disturbing to me. Was given a second room WHILE I waited for them to contact maintenance FIRSTabout the Breakin problem. Not too apologetic and nothing offered for my inconvenience. Inexcusable. Actually, that's when I should have left and driven down the street. I always officially "check out" at the front desk, mainly to let the hotel know that my room is vacant and ready to be cleaned, but also to get an official copy of my bill. It appeared to be staff change time, when "Cookie" took over the shift. Cookie was not happy at ALL! In fact, RUDE! (Sorry if you are having a bad day, but don't take it out on me!) As an afterthought, I wish I wouldn't have given the hotel the courtesy. Overall.... beds were very uncomfortable and room showed signs of stress including a cracked sink in the bathroom, empty reservoirs in the shower area, etc. In fact, this experience was overall SO bad, the I would never recommend anyone to pass through Charlotte North Carolina, EVER!
1 night trip
Four Points by Sheraton Charlotte, Charlotte
Good3.0 / 5
Needs help
Property was ok but tired. It needs a serious update. The room service is a joke. I called room service at 7:00am for coffee for two. No one answered. I called the front desk and he said he would handle it. A housekeeping person brought up a "pot of coffee". That was it. No cups, sugar, or cream. Not even a spoon. Four Points are normally really nice. Not this one. Also, it is not even near Southpark Mall. Don't be fooled like me.
1 night business trip
Four Points by Sheraton Charlotte, Charlotte
Excellent4.0 / 5
Not what it says it is
This advertises Breakfast under the amenities but it is not free or included in the price of the hotel which is misleading. And there is a lounge, a very small one and is only open until 10 p.m. which we found odd. The beds were amazing but our suite for 6 people only had 3 towels and no sheets for the pull out couch which we had to ask for twice. I probably would not go back to this hotel due to the lack of service and amenities that are truly included and available.
1 night trip with friends
Four Points by Sheraton Charlotte, Charlotte
Excellent4.0 / 5
Wish pool was indoors so kids could swim. Dont like elevators wish there was access to the stairs from 1st floor. At check in man was slide and seemed overwhelmed lady at bar watched me wait for 20 minutes. But was quick to answer phone guy placed on hold. Very rude when i got to desk to check in. Gentleman at checkout however was extremely pleasant.
1 night family trip
Four Points by Sheraton Charlotte, Charlotte
Outstanding5.0 / 5
Nice place, comfy.
Stay was great, other than being pushed into a handicap accessible room. These are a pain for us that don't need it. There was no vanity, nowhere to put my wife and daughter's bath stuff. And the shower head is sitting at 4-1/2' tall, doesn't go higher, and because of the angle, sprays water out the corner of the shower all over the bathroom floor. Other than that, everything was perfect.
1 night family trip

See all reviews

Four Points by Sheraton Charlotte, Charlotte

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