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Holiday Inn Hamburg, Hamburg

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.
Billwerder Neuer Deich 14HamburgHH20539Germany, 855-239-9227
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Good3.9 / 5
Service
Fantastic service
Location
Great location
Pool
Ordinary pool
Vibe
Vibe is not too good
461See all 461 Hotels.com reviews
From 594 reviewsTripAdvisor Traveller Rating
  • Hamburg (HAM) 25-min drive; 8.3 miles/13.3 km
  • Hamburg Central Station 8-min drive; 2.2 miles/3.6 km
  • Hamburg Dammtor Station 12-min drive; 3.2 miles/5.1 km
  • Hamburg Wandsbek Station 12-min drive; 4.4 miles/7 km
  • Rothenburgsort S-Bahn 15-min walk; 0.8 miles/1.2 km
  • Hammerbrook S-Bahn 21-min walk; 1.1 miles/1.7 km
  • Tiefstack S-Bahn 29-min walk; 1.5 miles/2.4 km
  • Self parking (surcharge)
  • Limited parking

Holiday Inn Hamburg, Hamburg

Hotel Info: 855-239-9227

from $81
  • Suite, 1 King Bed, Non Smoking
  • Standard Room, Multiple Beds, Non Smoking
  • Standard Room, 1 Single Bed, Non Smoking
  • Executive Room, 1 Queen Bed, Non Smoking
  • Executive, One Queen Bed, Non-Smoking
  • Standard Room, 1 Queen Bed, Non Smoking
  • Deluxe Room, Non Smoking
  • Standard Room, Multiple Beds, Non Smoking (& SOFA BED)
  • Executive, One Double Bed, Non-Smoking
  • Standard Room
  • Superior Room
  • Standard Room, 1 Double Bed, Non Smoking
  • One Double Bed Non-Smoking
  • Superior Room

At a glance

Key facts

Hotel size

  • This hotel has 385 rooms
  • This hotel is arranged over 18 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only) *

  • Specific rooms only *

  • 2 per room

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Self parking (limited) *

Other information

  • Smoke-free property

Also known as

  • Hamburg Holiday Inn
  • Holiday Inn Hamburg
  • Holiday Inn Hotel Hamburg
  • Holiday Inn Hamburg Hotel
  • Holiday Inn Hamburg Hotel Hamburg

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Parking height restrictions apply.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A culture and tourism tax is imposed by the city of Hamburg. This tax is already included in the room rate. Business travelers may be exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

Late check-out can be arranged for an extra charge of EUR 40

Self parking costs EUR 17.50 per day

Rollaway beds are available for EUR 40 per day

Breakfast is offered for an extra charge of EUR 18 per person (approximately)

Pets are allowed for an extra charge of EUR 15 per pet, per night

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • Fitness facilities
  • Sauna
  • Golfing nearby
Working away
  • Number of meeting rooms - 18
  • Conference space
  • Meeting rooms 18
  • Conference space size (feet) - 869
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Elbgarten - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.

Windfang - This bar serves dinner and light fare. Happy hour is offered.

Holiday Inn Hamburg, Hamburg’s small print

Also known as

  • Hamburg Holiday Inn
  • Holiday Inn Hamburg
  • Holiday Inn Hotel Hamburg
  • Holiday Inn Hamburg Hotel
  • Holiday Inn Hamburg Hotel Hamburg

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Parking height restrictions apply.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A culture and tourism tax is imposed by the city of Hamburg. This tax is already included in the room rate. Business travelers may be exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

Late check-out can be arranged for an extra charge of EUR 40

Self parking costs EUR 17.50 per day

Rollaway beds are available for EUR 40 per day

Breakfast is offered for an extra charge of EUR 18 per person (approximately)

Pets are allowed for an extra charge of EUR 15 per pet, per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.9 /5 from 461 reviews

Holiday Inn Hamburg, Hamburg
Outstanding5.0 / 5
Excellent
Very good attended. Hotel bar are very nice compared with other HI hotels I know.
2 night business trip
Holiday Inn Hamburg, Hamburg
Excellent4.0 / 5
Good hotel, minus the cigarette smoke.
The hallway smelled of cigarette smoke, which was not appreciated. However, the room was fine and had a pretty view. The restaurant food and service was very nice!
2 night romance trip
Holiday Inn Hamburg, Hamburg
Outstanding5.0 / 5
Elbe View
We enjoyed a clean room with good service and an overview of the Elbe river which we really enjoyed.
1 night romance trip
Holiday Inn Hamburg, Hamburg
Good3.0 / 5
vacation
the room could use updating, the staff was very friendly and helpful. walking out of the hotel two blocks down and on the left is a very nice and friendly place to eat.
2 night family trip
Holiday Inn Hamburg, Hamburg
Excellent4.0 / 5
beware of redhead deskclerk
Ordered a standard room. It did not have comfort control. This website states it comes with it. The senior redheaded deskclerk would not give me the room I ordered unless I PAID AN UPCHARGE OF 10EUROS. RIPOFF. Ms Stayer, asst mgr, fixed it the next day and reversed the charge and apologized saying I should not be charged. If you have a problem, talk to MS Stayer, she is helpful. The redheaded deskclerk is just mean.There is a cafe at the main st. great! ate there 3 nights. #3 bus goes left to town not right. the map looks like you go R but go L. Your at the central station 12 min. Go see Minature Wonderland. Model trains and planes, amazing. Best thing we saw in Hamburg. Also saw Sand Painting artist. wonderful.
3 night trip

See all reviews

Holiday Inn Hamburg, Hamburg

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