Shangri-La Jakarta

Photo gallery for Shangri-La Jakarta

Primary image
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Premium bedding, down comforters, pillowtop beds, minibar
Premium bedding, down comforters, pillowtop beds, minibar

Overview of Shangri-La Jakarta

Shangri-La Jakarta

5.0 star property
Luxury hotel with 5 restaurants, near Grand Indonesia

9.2/10 Superb

508 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Bathtub
The price is $126
Price available on 7/23/2022
Map
Kota BNI, JL. Jend. Sudirman Kav. 1, Jakarta, Jakarta, 10220
Main amenities
  • Daily housekeeping
  • 5 restaurants and 3 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Free water park
  • Breakfast available
  • 3 outdoor tennis courts
  • Health club
  • Sauna
  • Steam room
  • Valet parking
  • Children's pool
For families
  • Children stay free
  • Children's pool
  • Playground on site
  • Rollaway/extra beds
  • Connecting/adjoining rooms available
  • Private bathroom
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Choose dates to view prices

About this area

What's nearby

  • Heart of Jakarta
  • Grand Indonesia - 21 min walk
  • Bundaran Hi - 21 min walk
  • Taman Suropati - 29 min walk
  • Golden Triangle - 1 min drive
  • Jakarta World Trade Center - 2 min drive
  • Plaza Indonesia - 3 min drive
  • Tanah Abang Market - 3 min drive
  • Textile Museum - 4 min drive
  • Sarinah Mall - 3 min drive
  • Italian Embassy - 3 min drive

Getting around

  • Halim Perdanakusuma Intl. Airport (HLP) - 32 min drive
  • Soekarno-Hatta Intl. Airport (CGK) - 56 min drive
  • Jakarta Karet Station - 7 min walk
  • Jakarta Sudirman Station - 12 min walk
  • BNI City Station - 19 min walk
  • Stasiun MRT - Setiabudi - 12 min walk

About this property

Shangri-La Jakarta

Shangri-La Jakarta features a free water park and puts you within a 15-minute drive of Bundaran Hi. Guests can visit the spa to be pampered with massages, body wraps, or facials, and SATOO, one of 5 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 3 bars/lounges, an outdoor pool, and a poolside bar. Fellow travelers say great things about the helpful staff and restaurant. The property is just a short walk to public transportation: Stasiun MRT - Setiabudi is 12 minutes away.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and up
This information is provided by our partners.

At a glance

Hotel size

  • 661 rooms
  • Arranged over 32 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • At check-in, guests must provide a record of full COVID-19 vaccination

Special check-in instructions

  • The check-in location differs from the property location; to check in, go to Horizon Lounge
  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide a record of full COVID-19 vaccination
  • COVID-19 vaccination record requirement applies to all guests aged 12 and up
  • Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite valet parking (USD 6.75 per stay)

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 5 restaurants
  • 3 bars/lounges
  • Poolside bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Taking the kids

  • Children stay free
  • Free water park access
  • Children's pool
  • Playground
  • Children's menu
  • Children's games
  • Toys
  • Lifeguard on site

What to do

  • Tennis
  • Shopping

Working away

  • Business center
  • 4 meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 1994
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 24-hour fitness center
  • An outdoor pool
  • Free water park
  • Full-service spa
  • 3 outdoor tennis courts
  • Sauna
  • Steam room

Accessibility

  • Elevator
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site

Languages spoken

  • Chinese (Mandarin)
  • English
  • Indonesian
  • Japanese

Room amenities

Be entertained

  • 49-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down comforter
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Chi, The Spa. Services include facials, body wraps, body scrubs, and body treatments.

The spa is open daily.

Dining

SATOO - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Nishimura - This restaurant specializes in Japanese cuisine. Open daily.
Rosso - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
Jia - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
B.A.T.S. - This restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Fees & policies

Optional extras

  • Breakfast costs between USD 24 and USD 26 for adults, and USD 12 and USD 13 for children (approximately)

Renovations and closures

The property will be renovating from July 18 2022 to July 31 2022 (completion date subject to change). The following areas are affected:
  • Water park
During renovations, the hotel will make every effort to minimize noise and disturbance.

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for USD 26.0 per night

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Valet parking costs USD 6.75 per stay

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

At check-in, guests must provide a record of full COVID-19 vaccination.

COVID-19 vaccination record requirement applies to all guests aged 12 and up.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and debit cards. Cash is not accepted.

The listed child breakfast fee applies to guests age 11 and younger.

Also known as

Hotel Shangri-La Jakarta
Jakarta Hotel Shangri-La
Jakarta Shangri-La
Jakarta Shangri-La Hotel
Shangri-La Hotel Jakarta
Shangri-La Jakarta
Shangri-La Jakarta Hotel
Shangri La Hotel Jakarta
Shangri La Jakarta
Shangri-La Jakarta Hotel
Shangri La Hotel Jakarta
Shangri-La Jakarta Jakarta
Shangri-La Jakarta Hotel Jakarta

Frequently asked questions

Overall score and ratings

9.2

Superb

9.3/10

Cleanliness

9.3/10

Staff & service

9.5/10

Amenities

9.0/10

Property conditions & facilities

8.5/10

Eco-friendliness

10/10 Exceptional

Bettylinda, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Agung, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Dinesh, 3-night trip
Verified Hotels.com guest review

6/10 Good

Natty, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Good for family
My favourite hotel since 1995 since i was a teenager until now, i love everything about this hotel, the suite room, the mango pudding, caramel pudding and kue putu mayang (3 years ago they served delicious putu mayang at lunch), several years ago there was a horse in their garden my child love it, good for family, but unfortunately last time we stayed here we didn't get an extra bed, family hotel should provide more extra bed, thank you
Muslim, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Rahmat, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Good
konosuke, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Michael, 8-night trip
Verified Hotels.com guest review

6/10 Good

A dated property
The hotel property is aged and in serious need of an upgrade. The rooms were a bit sharply, the bed uncomfortable.
Joseph V, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Fiqi, 1-night family trip
Verified Hotels.com guest review