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All properties in Jakarta, Special Capital Region of Jakarta, Indonesia
1 room, 2 adults

Shangri-La Hotel - Jakarta, Jakarta

5-star5 stars
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Children's pool
  • Connecting/adjoining rooms available
  • Free WiFi
Kota BNI, JL. Jend. Sudirman Kav. 1, Jakarta, Jakarta, 10220, Indonesia

Luxury hotel with 4 restaurants, near Thamrin City Shopping Mall
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Children's pool
    • Connecting/adjoining rooms available
    • Free WiFi
  • Collect stampsYou can collect Hotels.com® Rewards stamps here
  • The property was absolutely beautiful, I actually felt like I was in an island setting…Apr 20, 2020
  • Convenient to airport, excellent service. Always a beehive of activity. Convenient to…Feb 27, 2020

Shangri-La Hotel - Jakarta, Jakarta

from $76
  • Deluxe Room, 1 King Bed
  • Horizon, Deluxe Room, 1 King Bed
  • Deluxe Room, 2 Twin Beds
  • Horizon, Deluxe Room, 2 Twin Beds
  • One Bedroom Suite King
  • Executive Suite, 1 King Bed

What’s around Shangri-La Hotel - Jakarta, Jakarta

Landmarks

  • Heart of Jakarta
  • Thamrin City Shopping Mall - 19 min walk
  • Grand Indonesia - 20 min walk
  • Plaza Indonesia - 19 min walk
  • Bundaran Hi - 19 min walk
  • Sarinah Mall - 29 min walk
  • Kidzania - 43 min walk
  • Gelora Bung Karno Stadium - 45 min walk

Getting around

  • Soekarno-Hatta Intl. Airport (CGK) - 23 min drive
  • Jakarta (HLP-Halim Perdanakusuma Intl.) - 11 min drive
  • Jakarta Karet Station - 7 min walk
  • Jakarta Sudirman Station - 11 min walk
  • BNI City Station - 12 min walk
  • Stasiun MRT - Setiabudi - 12 min walk

At a glance

Key facts

Hotel size

  • This hotel has 661 rooms
  • This hotel is arranged over 32 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is noon
  • Express check-in/out
The check-in location differs from the property location. To check in, go to Horizon Lounge Front desk staff will greet guests on arrival. Guests who book breakfast-inclusive rate plans will receive breakfast for adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

  • Valet parking *

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 4 restaurants
  • 3 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
Things to do
  • Outdoor pool
  • Children's pool
  • 24-hour fitness facilities
  • Outdoor tennis courts - 3
  • Spa services on site
  • Spa treatment room(s)
  • Playground on site
  • Free water park access
  • Pool sun loungers
  • Health club
  • Tennis on site
  • Pool umbrellas
Working away
  • Business center
  • Number of meeting rooms - 4
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
Facilities
  • Year Built - 1994
  • Elevator
  • ATM/banking
  • Designated smoking areas
  • Garden
Accessibility
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public restroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
Languages Spoken
  • English
  • Indonesian

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board
Sleep well
  • Turndown service
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
Be entertained
  • 49-inch LED TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

SATOO - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Nishimura - This restaurant specializes in Japanese cuisine.

Rosso - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.

Jia - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.

Shangri-La Hotel - Jakarta, Jakarta’s small print

Also known as

  • Hotel Shangri-La Jakarta
  • Shangri La Jakarta Jakarta
  • Shangri-La Hotel - Jakarta Hotel
  • Shangri-La Hotel - Jakarta Jakarta
  • Shangri-La Hotel - Jakarta Hotel Jakarta
  • Jakarta Hotel Shangri-La
  • Jakarta Shangri-La
  • Jakarta Shangri-La Hotel
  • Shangri-La Hotel Jakarta
  • Shangri-La Jakarta
  • Shangri-La Jakarta Hotel
  • Shangri La Hotel Jakarta
  • Shangri La Jakarta

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Valet parking costs IDR 6.75 per stay

Rollaway beds are available for IDR 26.0 per night

Breakfast costs between IDR 24 and IDR 26 for adults, and IDR 12 and IDR 13 for children (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Shangri-La Hotel - Jakarta, Jakarta

  • Does Shangri-La Hotel - Jakarta offer free cancellation for a full refund?
    Yes, Shangri-La Hotel - Jakarta does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Shangri-La Hotel - Jakarta?
    Yes, there's free self parking.
  • Is there a pool at Shangri-La Hotel - Jakarta?
    Yes, there's an outdoor pool and a children's pool.
  • Are pets allowed at Shangri-La Hotel - Jakarta?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Shangri-La Hotel - Jakarta?
    You can check in from 2:00 PM to midnight. Check-out time is noon.
  • Are there restaurants at or near Shangri-La Hotel - Jakarta?
    Yes, there are 4 onsite restaurants.

Recent reviews

Superb 9.0 From 277 reviews

Exceptional 10.0
Excellent service
Great service for a reasonable price. The kids pool is top notch for older kids (older than 5), but could be a bit overwhelming for a toddler. Their breakfast buffet also provides a variety of great foods (ranging from Indonesian, Chinese, Japanese and continental breakfast). As a cherry on top, they also partner with a great taxi service (Silver Bird) to take you around the city/the airport.
Stefani, us1 night family trip
Very Good 8.0
Shangri-La- great hotel in the centre of Jakarta
Great hotel- we stayed already 8 years ago at the Shangri-La. Breakfast is a must. Book a Suite- worth every Cent.
us3 night trip with friends
Exceptional 10.0
Nice 5 star hotel away from the traffic of Jakarta
Good loction, friendly stuff, good breakfast selections, large compound. overall a nice 5 star hotel away from the traffic of Jakartaood
us5 night business trip
Very Good 8.0
Good.
Good hotel. Lounge staff is very friendly. Nice pool area also for kids.
Sigbjorn, us2 night business trip
Exceptional 10.0
Excellent
Great
Mohammed, us5 night business trip
Very Good 8.0
My 2018/2019 Christmas and New Year in Jakarta
This was my second stay at the hotel , I was very impressed the first time. From the moment you walk in you feel that you are home , everyone is so helpful the rooms are clean and beautiful. I chose to stay in The Hyat club which is perfect for having visitors to for Buffett and drinks. However this year I was a bit disappointed with the food after 3 occasions I was sick ,I was scared to eat there not knowing which dish was the culprit. The Hotel is fantastic it's truly a wonderful resort. It was a shame about the food issue which effected both of us . This was home for 3 weeks so we used all the facility's ,it was convenient to our friends and we were treated like royalty.
Gareth, us21 night romance trip
Exceptional 10.0
The place to stay in Jakarta
Shangra La is one of the best hotels in Jakarta! The staff is friendly and helpful. The restaurant has very good food and it is a great place to relax!7
Donald, us1 night business trip
Exceptional 10.0
Jakarta hotel shangri la
christopher, us2 night business trip
Exceptional 10.0
Shangri-La Club Level Jakarta - Overnight Transit
One of the best experiences I've ever had at a hotel. I treated myself to a club level room, and it was worth it! From the time I entered the hotel, staff was attentive and considerate. The grounds are beautiful, interior elegantly decorated, rooms spacious. I couldn't believe I found this oasis in Jakarta. If this is any indication of how Shangri-La operates its business, I may just have to reward myself more often. Thank you very much to the staff and team on the Club Level for an outstanding cocktail "hour" experience. I hope that one day I can become a part of this Golden Circle.
Ajay, us1 night trip
Very Good 8.0
Good service
Rooms are spacious. Service is very good. Club lounge is also very good but no smoking room!
Ronald, us1 night business trip

Shangri-La Hotel - Jakarta, Jakarta

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