We stayed here twice in our 2 Bali trip, the first time was good, but second time was terrible. We paid $10000 dollars for the pano sea view villa, one of the most expensive room, but the bed sheet was unclean, and got a centipede in the room scared my 65 years old Mum fell and nearly cut by the broken vase. Also, the buffet breakfast has very limited options(and not tasty at all). If you order from a la carte menu, the waiter will warn you not order much….what?! I paid $10000 for been told eat too much for breakfast? First time in my 5 star hotel experiences, Never been treated like this before( been travelling around world for years, as Gold Expedia member ). Also, staff are racist, only told us (we are Asian) not eat much but have no issue with other Caucasian guests. Very disappointed, will never come back again. Not recommended if you don’t want to waste money, many other better options with better value and far more better services.