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Room options

Villa, 2 Bedrooms, Private Pool (Ocean Villa)

  • 9257 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

Villa, Private Pool (Ocean Villa)

  • 2260 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

Villa, Private Pool (Garden Villa)

  • 2260 sq ft
  • Sleeps 4
  • 1 King Bed

Villa, Private Pool (Sunset Villa)

  • 2260 sq ft
  • Sleeps 4
  • 1 King Bed

Villa, 2 Bedrooms, Private Pool (Garden)

  • 9257 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

Premier Villa, Private Pool (Garden)

  • 2260 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

Panoramic Villa, Private Pool (Ocean)

  • 2260 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

At a glance

Hotel size

  • 123 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age: 15
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 15

Children

  • No cribs (infant beds)
  • Supervised childcare*
  • Children's club*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Parking

  • Free onsite self parking
  • Free onsite valet parking

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–11:00 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children's club (surcharge)
  • Children's pool
  • Playground
  • Supervised childcare (surcharge)

What to do

  • On the beach

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Romance packages

Facilities

  • 123 buildings/towers
  • Built in 2018
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • An outdoor pool
  • Full-service spa

Accessibility

  • Wheelchair-accessible bathroom vanity
  • In-room accessibility (select rooms)
  • Visual alarms in hallways
  • Sign language-capable staff
  • Grab bar in bathtub
  • Grab bar in shower
  • Accessible bathtub
  • Phone accessibility kit
  • No elevator (single level property)
  • Well-lit path to entrance
  • Tile flooring in room

Room amenities

Be entertained

  • 100-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Turndown service
  • Premium bedding
  • Memory foam mattress

What to enjoy

  • Private pool
  • Balcony
  • Separate sitting area

Freshen up

  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • WiFi
  • Phone
  • Desk chair

Food and drink

  • Champagne service
  • Mini-fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Guidebooks/recommendations

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.0/10

Staff & service

10.0/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Rosemary, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Chris, 3-night trip
Verified Hotels.com guest review

4/10 Fair

More space to improve for a 5 star hotel
Stayed here twice in one trip, from my experience, book the cheapest villa with garden view will worth the money. Do Not book the pano ocean view villa, the view is blocked by plants, only partial ocean view. And for some reason the mattresses are much older and uncomfortable than the garden view villa. Much space for breakfast to be improved, too little options, and not tasty compare to other 5 star hotels in Bali. waiters are not friendly especially to Asian guests no idea why? have to keep calling them to order food. Proper training needed for the staff.
3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

whasoon, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Yi-Ying, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

HOJU, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Don’t stay here if you were Asian! Racist!
We stayed here twice in our 2 Bali trip, the first time was good, but second time was terrible. We paid $10000 dollars for the pano sea view villa, one of the most expensive room, but the bed sheet was unclean, and got a centipede in the room scared my 65 years old Mum fell and nearly cut by the broken vase. Also, the buffet breakfast has very limited options(and not tasty at all). If you order from a la carte menu, the waiter will warn you not order much….what?! I paid $10000 for been told eat too much for breakfast? First time in my 5 star hotel experiences, Never been treated like this before( been travelling around world for years, as Gold Expedia member ). Also, staff are racist, only told us (we are Asian) not eat much but have no issue with other Caucasian guests. Very disappointed, will never come back again. Not recommended if you don’t want to waste money, many other better options with better value and far more better services.
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Dominic, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Premiere property
World class. Elite in every respect.
Alexander, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

JAE HO, 3-night trip
Verified Hotels.com guest review