All hotels in Chicago, Illinois, United States of America
1 room, 2 adults

The Willows Hotel, Chicago

3-star3 stars
555 W Surf StChicagoIL60657United States of America

Boutique hotel within easy reach of Wrigley Field
  • Free continental breakfast and free WiFi
  • Collect nightsFor every 10 nights, get 1 free!
Very Good8.2
Fantastic service
Great location
Good internet service
Decent vibe
571See all 571 reviews
From 1,049 reviewsTripAdvisor Traveller Rating

The Willows Hotel, Chicago

from $118
  • Standard Room, 1 Queen Bed
  • Deluxe Double Room, 2 Queen Beds
  • Executive Room, 1 King Bed
  • Petite Queen Room

At a glance

Key facts

Hotel size

  • This hotel has 55 rooms
  • This hotel is arranged over 4 floors


  • Check-in time starts at 3 PM
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others


  • No cribs (infant beds)


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Self parking *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free continental breakfast daily
  • Coffee/tea in a common area
Things to do
  • Free use of nearby fitness center
  • Golfing nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Number of buildings/towers - 1
  • Year Built 1906
  • Elevator/lift
  • Safe-deposit box at front desk
  • Fireplace in lobby

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Partially open bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
Food and drink
  • Refrigerator
  • Daily housekeeping
  • In-room safe

The Willows Hotel, Chicago’s small print

Also known as

  • Hotel Willows
  • Willows Chicago
  • Willows Hotel
  • Willows Hotel Chicago


Additional policies and fees may apply when booking more than five (5) rooms. Group bookings are subject to a 2 week cancellation policy. For more details, please contact the property using the information on the reservation confirmation received after booking.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Self parking costs USD 25.00 per night with in/out privileges

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around The Willows Hotel, Chicago


  • In Lakeview
  • Wrigley Field - 27 min walk
  • Lincoln Park Zoo - 25 min walk
  • Lincoln Park - 28 min walk
  • Saint Joseph Hospital - 8 min walk
  • Kingston Mines - 13 min walk
  • Vic Theatre - 16 min walk
  • Apollo Theater Chicago - 17 min walk

Getting around

  • Chicago, IL (MDW-Midway Intl.) - 32 min drive
  • Chicago, IL (ORD-O'Hare Intl.) - 33 min drive
  • Chicago, IL (PWK-Chicago Executive) - 42 min drive
  • Millennium Station - 12 min drive
  • Chicago Museum Campus-11th Street Station - 14 min drive
  • Chicago Van Buren Street Station - 14 min drive
  • Diversy Station - 11 min walk
  • Wellington Station - 12 min walk
  • Belmont Station - 15 min walk
  • Self parking (surcharge)

Recent reviews

Very Good 8.2 From 571 reviews

The Willows Hotel, Chicago
Fine hotel, not the nicest, but fine
Less than satisfying stay. The rooms are small, which is fine, but the walls were stained, a bit mildewy in the bathroom with some aging fixtures, the window A/C unit is right next to you, because of the tight room, and so the constant on/off gets to be a bit much for resting, and the "window" looked out onto a small break in the buildings, so there was no natural light. The room felt a bit sealed off. I don't mind the small or old city rooms, but this one just felt a bit neglected. Nothing terrible. Staff was nice. Lobby seemed nice. The other guests seemed pleasant (even though it is thin-walled, the external noise was fairly minimal due to what seemed to be a rather pleasant set of guests that may tend to stay here). It's a good price, and located in a relatively nice area -- few blocks walk to the Red Line. Convenient to groceries, restaurants, and the lake. I certainly wouldn't caution people away, but I personally won't rush back -- I'm more comfortable staying somewhere a bit more well-maintained.
Wesley, us3 night trip
The Willows Hotel, Chicago
was a very dirty room.
James, us2 night trip
The Willows Hotel, Chicago
Very Good8.0
Good location but not terribly comfortable.
While the hotel was located in a nice area of the city, it was an older hotel and our room was extremely small and not well-lighted. Because the one window was actually only a few feet from the wall of the adjacent building, little sunlight came in and we had to use the bathroom light to really make it bright enough to see things. The TV channels did not agree with what was advertised on their channel list. The service at the desk was pleasant and efficient. Their parking was down the block at a public parking garage.
A Traveler, us1 night trip
The Willows Hotel, Chicago
Great location for Wrigley and North Chicago
Great location and the staff was very nice
Matthew, us2 night trip
The Willows Hotel, Chicago
Very Good8.0
We enjoyed our stay. It was an older hotel, so it was creaky. However, the staff & location was great.
A Traveler, us3 night trip

See all reviews

The Willows Hotel, Chicago

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