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The Willows Hotel, Chicago

3-star3 stars
555 W Surf StChicagoIL60657United States of America

Boutique hotel within easy reach of Wrigley Field
  • Free continental breakfast and free WiFi
Very Good8.2
Fantastic service
Great location
Room needs to be improved
556See all 556 reviews
From 1,009 reviewsTripAdvisor Traveller Rating

The Willows Hotel, Chicago

from $95
  • Standard Room, 1 Queen Bed
  • Deluxe Double Room, 2 Queen Beds
  • Executive Room, 1 King Bed
  • Petite Queen Room

At a glance

Key facts

Hotel size

  • This hotel has 55 rooms
  • This hotel is arranged over 4 floors


  • Check-in time starts at 3 PM
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others


  • No cribs (infant beds)


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Self parking *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free continental breakfast daily
  • Coffee/tea in a common area
Things to do
  • Free use of nearby fitness center
  • Golfing nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Number of buildings/towers - 1
  • Year Built 1906
  • Elevator/lift
  • Safe-deposit box at front desk
  • Fireplace in lobby

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Partially open bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
Food and drink
  • Refrigerator
  • Daily housekeeping
  • In-room safe

The Willows Hotel, Chicago’s small print

Also known as

  • Hotel Willows
  • Willows Chicago
  • Willows Hotel
  • Willows Hotel Chicago


Additional policies and fees may apply when booking more than five (5) rooms. Group bookings are subject to a 2 week cancellation policy. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

Self parking costs USD 25.00 per night with in/out privileges

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around The Willows Hotel, Chicago


  • In Lakeview
  • Wrigley Field - 27 min walk
  • Lincoln Park Zoo - 25 min walk
  • Lincoln Park - 28 min walk
  • Saint Joseph Hospital - 11 min walk
  • Kingston Mines - 13 min walk
  • Vic Theatre - 16 min walk
  • Apollo Theater Chicago - 17 min walk

Getting around

  • Chicago, IL (MDW-Midway Intl.) - 27 min drive
  • Chicago, IL (ORD-O'Hare Intl.) - 37 min drive
  • Millennium Station - 11 min drive
  • Chicago Van Buren Street Station - 12 min drive
  • Chicago McCormick Place Station - 12 min drive
  • Belmont Station - 15 min walk
  • Self parking (surcharge)

Recent reviews

Very Good 8.2 From 556 reviews

The Willows Hotel, Chicago
It was a cute lil historic building with a lot of character. Smack dab in a great part of Chi town with plenty of things to do in walking distance. Food and shopping. Loved it. We walked to the Blu Man Group from here. Took about 10 mins.
Stephanie, us1 night trip
The Willows Hotel, Chicago
Very Good8.0
Great location, friendly reception
We've stayed here several times and find the location is perfect. The small boutique-like feel is something we look for vs the larger chain hotels. While the facility is a bit dated, it is well-maintained and clean. The only suggestion I'd make is to vary the continental breakfast every other day or so. It gets boring if your'e there for 4 nights as we were. Otherwise, we plan on staying here again the next time we're in Chicago.
A Traveler, us4 night trip
The Willows Hotel, Chicago
Very Good8.0
First time to Chicago
Very cool historic Hotel. However, it was under construction during our visit. The staff was helpful and accommodating. We wish there was a little more the Continental Breakfast (nothing hot to eat unless you put it in the microwave. We stayed on the alley side and the window are paper thin (one morning the trash trucks started about 6:30). Great location and easy to access the city from. Safe area with lots to do in walking distance.
keith, us4 night trip
The Willows Hotel, Chicago
Very Good8.0
Great location! This was just a weekend trip for me and my girlfriend, and it totally ruled. So much in easy walking distance! Downsides, the bed kinda sucked but wasn't totally terrible, and the room was much smaller than they make it look, the whole place is quite small. Neither were dealbreakers for me. They should be more upfront about parking costing extra (25 a night), and due to its central location, the loading/unloading area (one car curb area) is small and in demand. That said, it's clean, very well located, and we'll run. Would definitely recommend.
Shawn, us1 night trip
The Willows Hotel, Chicago
Just ok
Rooms are very old, bathrooms as well - room was so hot - we were not allowed to touch the radiator
Vicki, us2 night trip

See all reviews

The Willows Hotel, Chicago

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