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The Willows Hotel, Chicago

3 stars3 stars
555 W Surf StChicagoIL60657United States of America, 800-491-6126
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Excellent4.2 / 5
Room is all right
Great location
Fantastic service
Good internet service
506See all 506 reviews
From 838 reviewsTripAdvisor Traveller Rating

The Willows Hotel, Chicago

Hotel Info: 866-539-8117

from $116
  • Petite Queen Room
  • Executive Room, 1 King Bed
  • Standard Room, 1 Queen Bed
  • Deluxe Double Room, 2 Queen Beds

At a glance

Key facts

Hotel size

  • This hotel has 55 rooms
  • This hotel is arranged over 4 floors


  • Check-in time starts at 3 PM
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • No cribs (infant beds)


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Self parking *

Other information

  • Smoke-free property

Also known as

  • Hotel Willows
  • Willows Chicago
  • Willows Hotel
  • Willows Hotel Chicago

Optional extras

Self parking costs USD 25.00 per night with in/out privileges

In the hotel

Food and drink
  • Free continental breakfast daily
  • Coffee/tea in a common area
Things to do
  • Free use of nearby fitness center
  • Golfing nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Number of buildings/towers - 1
  • Year Built 1906
  • Elevator/lift
  • Safe-deposit box at front desk
  • Fireplace in lobby

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Partially open bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
Food and drink
  • Refrigerator
  • Daily housekeeping
  • In-room safe

The Willows Hotel, Chicago’s small print

Also known as

  • Hotel Willows
  • Willows Chicago
  • Willows Hotel
  • Willows Hotel Chicago

Optional extras

Self parking costs USD 25.00 per night with in/out privileges

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.2 /5 from 506 reviews

The Willows Hotel, Chicago
Outstanding5.0 / 5
Excellent location! Close to restaurants, bars and walmart neighborhood market. Everyone was very friendly
1 night family trip
The Willows Hotel, Chicago
Excellent4.0 / 5
April 2017 Chicago visit.
Excellent location relative to nearby hospital, which the reason for my stay. Clean, quiet, reasonable online price, nice area near the lake.
2 night family trip
The Willows Hotel, Chicago
Outstanding5.0 / 5
A little bit of Europe in Lincoln Park
This is my fourth stay at Willows. I love the character of older hotels and the willows has character, but also has modern amenities. The bedding is very comfortable with down comforters and pillows with very nice sheets. I love that you have red and white wine in the room, $15, very reasonable for an honor bar. The variety of choices at the complimentary breakfast was very impressive. The alley facing rooms are a bit noisy, but that's expected when staying in the city. The parking garage is close and reasonably priced compared to other downtown hotels. When shopping for hotels in Chicago, I always seem to go back to Willows, you get a lot for the price.
1 night family trip
The Willows Hotel, Chicago
Outstanding5.0 / 5
Wonderful boutique hotel in a great area of town.
Very pleasant stay, excellent staff, wonderful breakfast offerings. Will definitely be back.
2 night romance trip
The Willows Hotel, Chicago
Outstanding5.0 / 5
We love staying at the Willows or the Majestic(same management). Our son lives in the area and it is very easy to get around the area both by auto and walking. The Staff are very pleasant and knowledgeable of the area. always an enjoyable trip!
2 night romance trip

See all reviews

The Willows Hotel, Chicago

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