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All properties in Chicago, Illinois, United States of America
All properties in Chicago, Illinois, United States of America

The Willows Hotel, Chicago

3-star3 stars
555 W Surf St, Chicago, IL, 60657, United States of America

Boutique hotel within easy reach of Briar Street Theatre
  • Free continental breakfast and free WiFi
  • Collect nightsYou can collect Hotels.com® Rewards nights here
From 1,231 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

Service
Fantastic service
Location
Great location
Vibe
Awesome vibe
Room
Room is all right

The Willows Hotel, Chicago

from $109
  • Standard Room, 1 Queen Bed
  • Deluxe Double Room, 2 Queen Beds
  • Executive Room, 1 King Bed
  • Petite Queen Room

What’s around The Willows Hotel, Chicago

Landmarks

  • In Lakeview
  • Lincoln Park Zoo - 26 min walk
  • Lincoln Park - 28 min walk
  • Wrigley Field - 30 min walk
  • Briar Street Theatre - 11 min walk
  • Vic Theatre - 16 min walk
  • Lincoln Hall - 17 min walk
  • DePaul University-Lincoln Park - 22 min walk

Getting around

  • Chicago, IL (MDW-Midway Intl.) - 31 min drive
  • Chicago, IL (ORD-O'Hare Intl.) - 34 min drive
  • Chicago, IL (PWK-Chicago Executive) - 43 min drive
  • Chicago Clybourn Station - 4 min drive
  • Chicago Ravenswood Station - 6 min drive
  • Chicago Van Buren Street Station - 7 min drive
  • Diversy Station - 11 min walk
  • Wellington Station - 12 min walk
  • Belmont Station (Red Line) - 16 min walk

At a glance

Key facts

Hotel size

  • This hotel has 55 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 11 AM

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Self parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free continental breakfast daily
  • Coffee/tea in a common area
Things to do
  • Fitness facilities
  • Golfing nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Free use of nearby fitness center
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1906
  • Elevator
  • Safe-deposit box at front desk
  • Fireplace in lobby

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe

The Willows Hotel, Chicago’s small print

Also known as

  • Hotel Willows
  • Willows Chicago
  • Willows Hotel
  • Willows Hotel Chicago

Policies

Additional policies and fees may apply when booking more than five (5) rooms. Group bookings are subject to a 2 week cancellation policy. For more details, please contact the property using the information on the reservation confirmation received after booking.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Self parking costs USD 25.00 per night with in/out privileges

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Very Good 8.4 From 613 reviews

Very Good 8.0
Love this hotel. Right in the heart of the city. Small, personable, quaint and classic. Rooms are updated and beds are very comfortable.
Julie, us1 night romance trip
Very Good 8.0
Dan was an amazing. He made us feel very welcome. Juan was also very friendly.
Laura, usFamily trip
Exceptional 10.0
Great hotel within walking distance to Wrigley Field. Warm cookies at 4 PM were a mixed addition. Only downside was breakfast. Not much to choose from.
Crystal, usFamily trip
Good 6.0
Over priced 😟
Definitely over paid for this hotel. Not a deal at all. Disappointed in hotels .com for the poor price. Cheaper to book thru actual hotel. No room service because poor housekeeper was over whelmed with work so we just asked for towels so she could go home at least by 6 pm to be with her family. Person above us very loud and hotel did help with that problem.
Leslie, usFamily trip
Exceptional 10.0
My new Home away from Home
Quaint Old Boutique Hotel off the main path but not far from anything. Dave and the Staff was friendly and Kind. Room were are for Downtown Chicago. This will be my home base from now on when attending events at Wrigley Field.
michael, usFamily trip

The Willows Hotel, Chicago

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