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Extended Stay America - Richmond - Innsbrook, Glen Allen

2.5 stars
10060 W Broad StGlen AllenVA23060United States of America, ‏800-658-6760
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Good3.1 / 5
Location
Great location
Service
Fantastic service
Cleanliness
Dirty
Comfort
Uncomfortable
77See all 77 Hotels.com reviews
From 60 reviewsTripAdvisor Traveller Rating

Extended Stay America - Richmond - Innsbrook, Glen Allen

Hotel Info: 800-658-6760

from $62
  • Studio One Queen Non Smoking
  • Deluxe Studio Two Doubles Smoking
  • Studio One Queen Smoking
  • Deluxe Studio One Queen Smoking
  • Deluxe Studio One Queen Non Smoking
  • Deluxe Studio Two Doubles Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 92 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets allowed *

  • Restrictions apply *

  • 2 per room

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Other information

  • Smoke-free property

Also known as

  • Extended Stay America Innsbrook
  • Extended Stay America Richmond Innsbrook
  • Extended Stay America Richmond Innsbrook Aparthotel
  • Extended Stay America Richmond Innsbrook Aparthotel Glen Allen
  • Extended Stay America Richmond Innsbrook Glen Allen

Policies

A valid credit card is required at check-in for incidentals/damages otherwise a US$100 cash deposit per stay, per room will be collected. The deposit is refunded at check-out after satisfactory inspection. If refund is over US$100 a check will be mailed within 14 days of departure.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Mandatory fees

Cash deposit: USD 100 per stay

Optional extras

Pets are allowed for an extra charge of USD 25 per pet, per day (maximum USD 150 per stay)

In the hotel

Food and drink
  • Free continental breakfast daily
  • Coffee/tea in a common area
Things to do
  • Outdoor seasonal pool
  • Fitness facilities
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
Working away
  • Conference space size (feet) - 0
  • Conference space size (meters) - 0
Services
  • Front desk (limited hours)
  • Laundry facilities
Facilities
  • Elevator/lift
  • Safe-deposit box at front desk
  • Television in common areas
Accessibility
  • Accessible bathroom

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Partially open bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • 32-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
More
  • Weekly housekeeping provided

Extended Stay America - Richmond - Innsbrook, Glen Allen’s small print

Also known as

  • Extended Stay America Innsbrook
  • Extended Stay America Richmond Innsbrook
  • Extended Stay America Richmond Innsbrook Aparthotel
  • Extended Stay America Richmond Innsbrook Aparthotel Glen Allen
  • Extended Stay America Richmond Innsbrook Glen Allen

Policies

A valid credit card is required at check-in for incidentals/damages otherwise a US$100 cash deposit per stay, per room will be collected. The deposit is refunded at check-out after satisfactory inspection. If refund is over US$100 a check will be mailed within 14 days of departure.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Mandatory fees

Cash deposit: USD 100 per stay

Optional extras

Pets are allowed for an extra charge of USD 25 per pet, per day (maximum USD 150 per stay)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.1 /5 from 77 reviews

Extended Stay America - Richmond - Innsbrook, Glen Allen
Poor1.0 / 5
Filthy Room
The hallways were filthy, room was dirty and the other room we were staying in wasn't even prepared. No extra linens or pillows for the pull out bed. Bad smell in hallway, elevator and rooms. No washcloths in the bathroom. Staff was grumpy and unhelpful.
1 night family trip
Extended Stay America - Richmond - Innsbrook, Glen Allen
Outstanding5.0 / 5
It was my second stay at this hotel. Gerald is a great desk and hotel service manager
1 night business trip
Extended Stay America - Richmond - Innsbrook, Glen Allen
Poor1.0 / 5
Location is the only positive
This hotel is in a great location. That's the only positive comment. Check-in was slow, the room was cramped, you had to "check-out" dishes, the oven was beyond old and the room and bed smelled horrible. Don't stay here.
1 night family trip
Extended Stay America - Richmond - Innsbrook, Glen Allen
Fair2.0 / 5
the room smell a cigar a lot
1 night family trip
Extended Stay America - Richmond - Innsbrook, Glen Allen
Excellent4.0 / 5
The kitchen trashcan wasn't cleaned out when we got in their and there wasn't any hand soap but other than that the room we had was great.
1 night romance trip

See all reviews

Extended Stay America - Richmond - Innsbrook, Glen Allen

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