All hotels in Cairns, Queensland, Australia
1 room, 2 adults
You can collect Hotels.com® Rewards nights here

Cairns Plaza Hotel, Cairns

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.
145 The EsplanadeCairnsQLD4870Australia, 800-491-6126
Price GuaranteePrice Guarantee on hotel bookings. If you find a better price on exactly the same stay, we’ll either match it or give you a coupon. Click below for details.
Excellent4.1 / 5
Location
Great location
Cleanliness
Clean
Value
Best value for money
Comfort
Comfortable
411See all 411 Hotels.com reviews
From 949 reviewsTripAdvisor Traveller Rating

Cairns Plaza Hotel, Cairns

Hotel Info: 866-539-8117

from $86
  • Standard Room (Breakfast for 1 person)
  • Suite, 1 Queen Bed, Ocean View
  • Suite, 1 Queen Bed with Sofabed, Ocean View
  • Standard Room High Floor Room
  • Studio
  • Standard Room

At a glance

Key facts

Hotel size

  • This hotel has 60 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is 10 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking (limited)

Other information

  • Smoke-free property

Also known as

  • Cairns Plaza
  • Cairns Plaza Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Mandatory fees

Deposit: AUD 100.00 per stay

Optional extras

Breakfast is offered for an extra charge of AUD 9.50 per person (approximately)

Cribs/Infant beds are available for AUD 10 per stay

Airport shuttle service is offered for an extra charge of AUD 15.00 per person (one way)

Airport shuttle service for children costs AUD 15.00 (one way)

In the hotel

Food and drink
  • Breakfast (surcharge)
  • Restaurant
Things to do
  • Outdoor pool
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Waterside - This poolside restaurant serves breakfast only.

Cairns Plaza Hotel, Cairns’s small print

Also known as

  • Cairns Plaza
  • Cairns Plaza Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Mandatory fees

Deposit: AUD 100.00 per stay

Optional extras

Breakfast is offered for an extra charge of AUD 9.50 per person (approximately)

Cribs/Infant beds are available for AUD 10 per stay

Airport shuttle service is offered for an extra charge of AUD 15.00 per person (one way)

Airport shuttle service for children costs AUD 15.00 (one way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.1 /5 from 411 reviews

Cairns Plaza Hotel, Cairns
Outstanding5.0 / 5
Convenient and clean hotel great staff
Stayed 3 days, staff was great helping us arrange excursions to Great Barrier Reef and Daintree Rain Forrest
4 night family trip
Cairns Plaza Hotel, Cairns
Fair2.0 / 5
A disappointing stay, will not stay here again.
The most positive thing to say about this hotel is that its reception staff was generally friendly. But overall, this was the most disappointing hotel during our entire three-week trip through New Zealand and Australia. We booked studio type room but what they gave us was a dorm room with four single beds. Moreover, the quality of the beds was not up to snuff. The lighting in the room was really poor with absolutely no light near or over the closet. Several of the bulbs had gone out and they said they will replace them, but never did. The bathroom is really cramped and the shower area is only halfway covered with a glass partition. As a result, the bathroom floor gets wet and slippery. The towels and toiletries were mediocre at best. The room did have a nice balcony outside where you could sit and enjoy a cup of tea watching the ocean. We felt the room is really only suitable for backpackers but they will have to pay a four-star price for a two-star dorm room. Overall, we were disappointed and will not stay here again.
2 night trip with friends
Cairns Plaza Hotel, Cairns
Excellent4.0 / 5
Close to airport and great restaurants
We had a very quick overnight before heading to Port Douglas. But Erica was so helpful in orienting us to the area, showing us how to use our AC and answering all of our questions. Good location and beautiful walking on the boardwalk in the morning.
1 night trip with friends
Cairns Plaza Hotel, Cairns
Excellent4.0 / 5
great location, hard to work in room
Great access to the esplanade and reef terminal. Had to work remotely for a few hours each day and the room lighting was difficult to work on a laptop at the desk. Would have liked to have a desk lamp or more overall room lighting in general. Many amenities had additional charges and no early check-in. Room and location were great for the beach area. I would stay here again if I knew I did not need to work.
2 night romance trip
Cairns Plaza Hotel, Cairns
Excellent4.0 / 5
Overnighter
Great stay only problem was we had to pay a deposit of $100.00 which we did not have on us so we had to walk into town to the bank.
1 night romance trip

See all reviews

Cairns Plaza Hotel, Cairns

Is the description of this hotel not correct? Tell us