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Grand Beach Hotel Surfside, Surfside

4.5-star4.5 stars
9449 Collins AvenueSurfsideFL33154United States of America

4.5-star beachfront hotel with spa, near Bal Harbour Shops
  • Free WiFi
Fabulous8.6
Vibe
Awesome vibe
Location
Great location
Room
Great room
Service
Service is adequate
1192See all 1,192 Hotels.com reviews
From 1,675 reviewsTripAdvisor Traveller Rating

Grand Beach Hotel Surfside, Surfside

from $359
  • Room, 1 King Bed, Ocean View
  • Room, 1 King Bed, Oceanfront
  • Room, 1 King Bed, Pool View
  • Room, 1 King Bed, View (Sunset View)
  • Room, 2 Bedrooms, Partial Ocean View (Queen Double)
  • Room, 2 Bedrooms, View (King King Sunset View)
  • Standard Room, 1 King Bed
  • Standard Suite, 2 Double Beds
  • Suite, 2 Bedrooms, Oceanfront (King 2 Double)
  • Suite, 2 Bedrooms, Oceanfront (King King)

At a glance

Key facts

Hotel size

  • This hotel has 268 rooms
  • This hotel is arranged over 12 floors

Arriving/leaving

  • Check-in time 4 PM-midnight
  • Check-out time is 11 AM
  • Express check-out
There is no after-hours reception at this property. Guests arriving late won't be able to check in until the next morning.

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only) *

  • 2 per room (up to 50 lb)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Valet parking *
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)
Things to do
  • Beach cabanas (surcharge)
  • Beach sun loungers
  • Number of outdoor pools - 3
  • Pool sun loungers
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Beach umbrellas
  • Pool umbrellas
  • Number of spa tubs - 4
  • Beach towels
Working away
  • 24-hour business center
  • Number of meeting rooms - 4
  • Conference space
  • Conference space size (feet) - 9000
  • Conference space size (meters) - 836
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built 2013
  • Elevator/lift
  • ATM/banking
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Separate sitting area
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch flat-screen TV
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Rejuvenation Spa has massage/treatment rooms. Services include deep-tissue massages, Swedish massages, massages, and facials. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily.

Dining

The Restaurant - This beachfront restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

Sky Bar - This rooftop bar specializes in international cuisine and serves light fare only. Happy hour is offered.

Lobby Poolside Bar - This poolside lobby lounge specializes in international cuisine and serves lunch and light fare. Happy hour is offered.

Espresso Gelato Bar - This coffee shop specializes in international cuisine and serves breakfast, lunch, dinner, and light fare.

Grand Beach Hotel Surfside, Surfside’s small print

Also known as

  • Grand Beach Hotel Surfside
  • Grand Beach Surfside
  • Surfside Grand Beach Hotel
  • Grand Beach Hotel
  • Grand Beach

Policies

This hotel will place an authorization for 1 night room and tax for any bookings where payment for the stay will be made on site instead of at the time of booking. For more details, please contact the property using the information on the reservation confirmation received after booking.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests under 18 years old are not allowed in the swimming pool.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

Deposit: USD 100.00 per night

Pet deposit: USD 100 per stay

  • Resort fee: USD 28.00 per accommodation, per night

Resort fee inclusions:

  • Pool access
  • Beach access
  • Beach loungers
  • Beach towels
  • Fitness center access
  • Fitness/yoga classes
  • Business center/computer access
  • Internet access (may be limited)
  • In-room safe and safe insurance
  • In-room coffee
  • Additional inclusions

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Valet parking costs USD 44.00 per day with in/out privileges

Buffet breakfast is offered for an extra charge of USD 29 for adults and USD 13 for children (approximately)

Pets are allowed for an extra charge of USD 50 per pet, per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Grand Beach Hotel Surfside, Surfside

Top spots nearby

Recommended by this property

  • Surfside Beach (5-minute walk)
  • Bal Harbour Shops (5-minute walk)
  • Haulover Park Marina (23-minute walk)
  • Normandy Shores Golf Club (36-minute walk)

Getting around

  • Miami, FL (MPB-Public Seaplane Base) - 25 min drive
  • Miami, FL (MIA-Miami Intl.) - 27 min drive
  • Fort Lauderdale, FL (FLL-Fort Lauderdale - Hollywood Intl.) - 30 min drive
  • Fort Lauderdale, FL (FXE-Fort Lauderdale Executive) - 40 min drive
  • Miami Golden Glades Station - 19 min drive
  • Hollywood Sheridan Street Station - 23 min drive
  • Hollywood Station - 24 min drive
  • Valet parking (surcharge)

Recent reviews

Fabulous 8.6 From 1,192 reviews

Grand Beach Hotel Surfside, Surfside
Fair4.0
Good location \ facilities but unable to recommed
First, upon check in, when I pulled up to valet park, there was no valet attendant to greet me or to take the keys to my car. I wound up having my sister wait in valet to give the keys to valet whilst I checked in. Further, there was no bell man to assist with our luggage, so we carried our own. This wasn't a problem, but for a 5 start hotel, you would expect to have at least someone there to assist with valet or luggage. Unfortunately, the poor service continued when I went to check in, I had requested two queen beds in the reservation, one for me and my sister. They had me down for a king bed, which wouldn't work, so I requested two beds one for me and one for my sister. The desk agent indicated that I would need to pay an upgrade fee. To which I was blown away, one, this was a mistake that they were trying to penalize me for their internal issue as my reservation I had printed said two queens. Second, I reminded her that when I booked both rooms were the same price. Even though I showed her my reservation, she held firm that there was nothing she could do and if I wanted two beds it would cost another 130 dollars a night. What a rip off...I declined...and this basically set the tone for the level of service I experienced at this hotel for the next 4 nights. All in all, not a 5 star hotel, the service is lacking and the facilities are just not up to par...I can't recommend this hotel.
A Traveler, us4 night trip
Grand Beach Hotel Surfside, Surfside
Exceptional10.0
great hotel Dont have room service after 10:00PM
A Traveler, us7 night trip
Grand Beach Hotel Surfside, Surfside
Exceptional10.0
Very nice hotel
Pretty new, nice hotel. Loved the large rooms and the 2 full baths. Huge fridge in room as well. Bed was comfortable. Great for families and groups. Not a lot of good/easy food options in the area though.
A Traveler, us4 night trip
Grand Beach Hotel Surfside, Surfside
Fair4.0
Terrible service and worse management
The hotel is well located, but there are a number of issues and, unfortunately, I have to strongly recommend avoiding the property. I make this recommendation after staying there, with my family, for 4 nights. There were a number of minor and a few major issues. First, the minor issues, which would not be disqualifying: 1. The restaurants close early – there is no late room service or other food available 2. The downstairs pool has insufficient chairs -- if you arrive downstairs after 10 am, do not expect to secure a chair. 3. The menu by the pool and beach is extremely limited. 4. The service is extremely poor – we had to repeatedly search for staff to man basic amenities like distributing towels, manning the bar, manning the coffee counter, etc. The more serious issues which are problematic, but could be overcome: 1. The room cleanliness is not great. For example, the windows and glass surfaces appeared unwashed. 2. Housekeeping was inconsistent. For example, they failed to make up the rooms one day – despite our even calling and requesting service. 3. General lack of consideration for guests from the hotel staff. For example, a security person saw nothing wrong with blocking the driveway (and our Uber) with his personal vehicle because he was “just running in for a minute.” The final - and complete deal breaker: the management of the hotel was completely hostile. Then, it was impossible to even contact the GM as on-site management refused to allow access.
aaron, us4 night trip
Grand Beach Hotel Surfside, Surfside
Exceptional10.0
Perfection in paradise
From the time we arrived until the time we left, the hotel and staff met and exceeded all our expectations.
Michael, us4 night trip

See all reviews

Grand Beach Hotel Surfside, Surfside

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