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Best Western Marco Polo Mackay

Photo gallery for Best Western Marco Polo Mackay

Exterior
Outdoor pool, open 8:00 AM to 9:00 PM, pool loungers
Outdoor pool, open 8:00 AM to 9:00 PM, pool loungers
Outdoor pool, open 8:00 AM to 9:00 PM, pool loungers
Desk, laptop workspace, iron/ironing board, cots/infant beds

Overview of Best Western Marco Polo Mackay

Best Western Marco Polo Mackay

4.0 star property
Suburban hotel in West Mackay with outdoor pool and restaurant

8.6/10 Fabulous

395 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Refrigerator
The price is $75
Price available on 9/12/2022
Map
46 Nebo Road, West Mackay, QLD, 4740

Room options

About this area

What's nearby

  • In West Mackay
  • Great Barrier Reef - 1 min drive

Getting around

  • Mackay, QLD (MKY) - 6 min drive
  • Mackay Station - 5 min drive
  • Nabilla Station - 19 min drive
  • Mapalo Station - 24 min drive

Restaurants

  • Romeo & Juliet's Restaurant - 15 min walk
  • Pizza Capers - 4 min drive
  • Church on Palmer - 5 min drive

About this property

Best Western Marco Polo Mackay

A great choice for a stay in Mackay, Best Western Marco Polo Mackay is only 3.2 mi (5.2 km) from the airport. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Rialto, which serves regional cuisine and is open for breakfast and dinner. Other highlights at this upmarket hotel include a bar/lounge, a hot tub and a sauna. The convenient parking and helpful staff get great marks from fellow travellers.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of We Care Clean (Best Western)

Social distancing

Cashless transactions are available for all charges at the property

Safety measures

Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 38 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until 9:00 PM
  • Express check-in/out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7:00 AM - 9:00 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free covered on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) on weekend mornings 7:00 AM–9:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Working away

  • Business centre
  • Meeting rooms

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Garden
  • An outdoor pool
  • Hot tub
  • Sauna
  • Steam room

Accessibility

  • Accessible bathroom (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Handrails in stairwells
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Languages

  • English

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable/satellite channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Alarm clock
  • Cot/infant bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • Restaurant dining guide

Special features

Dining

Rialto – This restaurant specialises in regional cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Breakfast costs between AUD 10 and AUD 25 per person (approximately)

Children & extra beds

  • Cots/infant beds are available for AUD 15.0 per stay

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 9:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Cashless payment methods are available for all transactions.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

Policies

Only registered guests are allowed in the guestrooms.

This property does not have lifts.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Guests who may encounter issues with stairs should contact this property in advance to request a room on a floor with elevator service.

Also known as

Best Western Marco Polo Mackay Motel
Best Western Marco Polo Motel
Best Western Marco Polo
Marco Polo Mackay West Mackay
Best Western Marco Polo Mackay Hotel
Best Western Marco Polo Mackay West Mackay
Best Western Marco Polo Mackay Hotel West Mackay

Frequently asked questions

Does Best Western Marco Polo Mackay offer free cancellation for a full refund?
Yes, Best Western Marco Polo Mackay does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Best Western Marco Polo Mackay?
As of 4 Dec 2022, prices found for a 1-night stay for 2 adults at Best Western Marco Polo Mackay on 9 Dec 2022 start from $75, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Best Western Marco Polo Mackay?
This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
Is there a pool at Best Western Marco Polo Mackay?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 9:00 PM.
Are pets allowed at Best Western Marco Polo Mackay?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Best Western Marco Polo Mackay?
Yes, there's free self parking.
What are the check-in and check-out times at Best Western Marco Polo Mackay?
You can check in from 2:00 PM - 9:00 PM. Check-out time is 10 AM. Express check-in and check-out are available.
What is there to do at Best Western Marco Polo Mackay and nearby?
Best Western Marco Polo Mackay has an outdoor pool and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Best Western Marco Polo Mackay?
Yes, Rialto offers regional cuisine. Nearby restaurants include Pizza Capers (2.6 mi) and Church on Palmer (2.8 mi).
What's the area around Best Western Marco Polo Mackay like?
Best Western Marco Polo Mackay is a short 1-minute walk from Great Barrier Reef and 19 minutes' walk from Jubilee Park.

Overall score and ratings

8.6

Fabulous

8.7/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

10/10 Exceptional

Location suited our needs and staff very helpful
Davina, 2-night family trip
Verified Expedia guest review

6/10 Good

Room was good and clean. Tenants 2 rooms down from us partied all night. Very noisy and didn't sleep as i was monitoring there activity.
Sharon, 1-night family trip
Verified Wotif guest review

10/10 Exceptional

The property is very well located being close to shops and transport. The staff were very welcoming and efficient.
Frieda, 3-night romance trip
Verified Wotif guest review

6/10 Good

Christopher, 1-night trip
Verified Wotif guest review

8/10 Very good

Jiayu, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice easy friendly check in. Room clean and simple. No complaints :) Thankyou
Renea, 1-night family trip
Verified Wotif guest review

2/10 Poor

Lorraine, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Anthony, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Enjoyable stay
Friendly helpful staff, quiet comfortable convenient location
james, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Was ver good I stayed last year and I Wii stay aga
sandra G, 1-night trip
Verified Hotels.com guest review