Guests
All properties in Mackay, Queensland, Australia

Best Western Marco Polo Mackay

Suburban hotel in West Mackay with outdoor pool and restaurant

  • Free WiFi and free parking
From
$87

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

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46 Nebo Road, Mackay, 4740, QLD, Australia
8.8.Fabulous.
  • Close by to KFC couple of bowls clubs and pub all walking distance .

    Sep 10, 2021

  • Amazing ppk

    Apr 15, 2021

See all 92 reviews

Official standards

This property advises that it adheres to We Care Clean (Best Western) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures

Guests rated location

Convenient
Easy parking
Safe
Quiet
Dining options
  • Free parking
  • Pool
  • Free WiFi
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 38 smoke-free guestrooms
  • Housekeeping (on request)
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Sauna

For families

  • Cribs/infant beds (surcharge)
  • Refrigerator
  • Private bathroom
  • Premium TV channels
  • Free toiletries
  • Garden

What’s around

  • In West Mackay
  • Jubilee Park - 20 min walk
  • Mackay Enertainment and Convention Centre - 21 min walk
  • Caneland Central - 23 min walk
  • Bluewater Lagoon - 23 min walk
  • Artspace Mackay - 24 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Superior Room, 1 King Bed, Non Smoking
  • Superior Room, Multiple Beds, Non Smoking
  • Executive Room, 1 Queen Bed, Non Smoking
  • Family Suite, 2 Bedrooms, Non Smoking
  • Executive Suite, 1 King Bed, Non Smoking, Jetted Tub

What’s around

Landmarks

  • In West Mackay
  • Jubilee Park - 20 min walk
  • Mackay Enertainment and Convention Centre - 21 min walk
  • Caneland Central - 23 min walk
  • Bluewater Lagoon - 23 min walk
  • Artspace Mackay - 24 min walk
  • Mackay Base Hospital - 24 min walk
  • Pioneer Valley - 26 min walk
  • Mackay Regional Botanic Gardens - 26 min walk
  • Harrup Park - 30 min walk
  • Queens Park Orchid House - 38 min walk

Getting around

  • Mackay, QLD (MKY) - 6 min drive
  • Mackay Station - 5 min drive
  • Nabilla Station - 19 min drive
  • Mapalo Station - 24 min drive
map
See on map
46 Nebo Road, Mackay, 4740, QLD, Australia

At a glance

Hotel size

  • This hotel has 38 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 2:00 PM-9:00 PM
  • Check-out time is 10 AM
  • Express check-in/out

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free covered onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Full breakfast on weekends (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)

Things to do

  • Outdoor pool
  • Pool sun loungers
  • Spa tub
  • Steam room
  • Sauna

Working away

  • Business center
  • Meeting rooms

Services

  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Garden

Accessibility

  • Accessible bathroom
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public restroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant
  • Handrails in stairways

Languages Spoken

  • English

In the room

Home comforts

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

Special features

Dining

Rialto - This restaurant specializes in regional cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Breakfast costs between AUD 10 and AUD 25 per person (approximately)

Children and extra bedsPay at property

  • Cribs/infant beds are available for AUD 15.0 per stay

PetsPay at property

  • Service animals exempt from fees

Pool, spa, and gym (if applicable)Pay at property

  • Pool access available from 8:00 AM to 9:00 PM

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Cashless payment methods are available for all transactions.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Policies

This property does not have elevators.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts Visa, Mastercard and American Express. Cash is not accepted.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Guests who may encounter issues with stairs should contact this property in advance to request a room on a floor with elevator service.

Also known as

  • Best Western Marco Polo Mackay Motel
  • Best Western Marco Polo Mackay Hotel
  • Best Western Marco Polo Mackay West Mackay
  • Best Western Marco Polo Mackay Hotel West Mackay
  • Best Western Marco Polo Motel
  • Best Western Marco Polo
  • Marco Polo Mackay West Mackay

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Best Western Marco Polo Mackay does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 9:00 PM.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 2:00 PM - 9:00 PM. Check-out time is 10 AM. Express check-in and check-out are available.
  • Yes, Rialto offers regional cuisine. Nearby restaurants include Galleons Restaurant (2.8 mi) and Church on Palmer (2.8 mi).
  • Best Western Marco Polo Mackay has an outdoor pool and a sauna, as well as a steam room and a garden.
8.8.Fabulous.
  • 8.0.Very Good

    One night stay

    Great hotel. The bed was very soft. Clean, comfortable and restaurant was open and that works for me

    Jeanette, 1 night business trip, Aug 3, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Sheets only

    The room was good, though a bit noisy - traffic wise. But there was only sheets in the bed, no Doona. Found a blanket in the cupboard but not sufficient.

    Linda, 1 night trip, Jul 18, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Very close to the Highway, optimal for a quick, early departure the next morning.

    1 night family trip, Jul 4, 2021

    Verified Wotif guest review

  • 10.0.Exceptional

    Great friendly service, great room

    1 night romance trip, Jul 1, 2021

    Verified Wotif guest review

  • 8.0.Very Good

    The room or myself was huge but very outdated.

    2 night romance trip, May 31, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Very friendly staff. The best beds.

    1 night business trip, May 9, 2021

    Verified Wotif guest review

  • 10.0.Exceptional

    Our stay recently was absolutely lovely. The room was clean and tidy, had everything we needed. And the bed was super comfy! Would definitely recommend! We will return next time we are in town.

    2 night romance trip, Apr 30, 2021

    Verified Lastminute guest review

  • 10.0.Exceptional

    Excellent motel modern updated rooms. Amazing Queen Bed

    1 night romance trip, Apr 16, 2021

    Verified Lastminute guest review

  • 8.0.Very Good

    Good comfy & clean room. Well presented. Excellent value, would stay again.

    1 night romance trip, Apr 3, 2021

    Verified Wotif guest review

  • 10.0.Exceptional

    Allways lovely

    Tracy, 1 night trip, Mar 13, 2021

    Verified Hotels.com guest review

See all 92 reviews