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Silken Ciudad de Vitoria, Alava (province)

4 stars
Portal De Castilla 8Vitoria-GasteizAlava01008Spain, ‏‎800-491-6126
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Excellent4.3 / 5
Location
Great location
Breakfast
Tasty breakfast
Comfort
Rather comfortable
Value for money
Fairly good value for money
138See all 138 Hotels.com reviews
From 656 reviewsTripAdvisor Traveller Rating

Silken Ciudad de Vitoria, Alava (province)

Hotel Info: 866-539-8117

from $76
  • Club Room, 1 Queen Bed
  • Offer
  • Standard Double Room
  • Junior Suite, 1 King Bed
  • Comfort Triple Room
  • Comfort Double Room

At a glance

Key facts

Hotel size

  • This hotel has 149 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 2 PM-10 PM
The front desk is open daily from 6 AM - 10 PM
If you are planning to arrive after 10 PM please contact the property at least 48 hours in advance using the information on the booking confirmation.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed

Extra people

  • Roll-away beds available, charges may apply*

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Self parking *

Other information

  • Smoke-free property

Also known as

  • Silken Ciudad
  • Silken Ciudad Hotel
  • Silken Ciudad Hotel Vitoria
  • Silken Ciudad Vitoria
  • Silken Hotel Vitoria Gasteiz
  • Silken Ciudad Vitoria Hotel Vitoria-Gasteiz
  • Silken Ciudad Vitoria Hotel
  • Silken Ciudad Vitoria Vitoria-Gasteiz

Policies

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Only registered guests are allowed in the guestrooms.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

The fitness facility is accessible for EUR 13 per person, per day

Self parking costs EUR 14 per day

Rollaway beds are available for an additional charge

Buffet breakfast is offered for an extra charge of EUR 15.00 per person (approximately)

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)
Things to do
  • Golfing nearby
Working away
  • Number of meeting rooms - 6
  • Conference space
Services
  • Front desk (limited hours)
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • Safe-deposit box at front desk
  • Garden
  • Television in common areas

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Turndown service
Freshen up
  • Private bathroom
  • Bathtub only
  • Bidet
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Vitoria - This restaurant serves breakfast and lunch. Reservations are required. Open select days.

Silken Ciudad de Vitoria, Alava (province)’s small print

Also known as

  • Silken Ciudad
  • Silken Ciudad Hotel
  • Silken Ciudad Hotel Vitoria
  • Silken Ciudad Vitoria
  • Silken Hotel Vitoria Gasteiz
  • Silken Ciudad Vitoria Hotel Vitoria-Gasteiz
  • Silken Ciudad Vitoria Hotel
  • Silken Ciudad Vitoria Vitoria-Gasteiz

Policies

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Only registered guests are allowed in the guestrooms.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

The fitness facility is accessible for EUR 13 per person, per day

Self parking costs EUR 14 per day

Rollaway beds are available for an additional charge

Buffet breakfast is offered for an extra charge of EUR 15.00 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.3 /5 from 138 reviews

Silken Ciudad de Vitoria, Alava (province)
Outstanding5.0 / 5
Lovely Hotel in excellent location. Great buffet breakfast.
1 night romance trip
Silken Ciudad de Vitoria, Alava (province)
Outstanding5.0 / 5
Silken Ciudad de Vitoria
Excellent location, nice big rooms
5 night family trip
Silken Ciudad de Vitoria, Alava (province)
Outstanding5.0 / 5
A great hotel in Vitoria-Gasteiz
A business stay requiring a good, clean and comfortable hotel with parking. Ease of access to the town centre was excellent.
4 night business trip
Silken Ciudad de Vitoria, Alava (province)
Excellent4.0 / 5
Friendly hotel
one night. easy parking in underground park. Very good evening bar and separate Tapas bar. Central location
1 night romance trip
Silken Ciudad de Vitoria, Alava (province)
Excellent4.0 / 5
No evening meals in the Restaurant!
The situation of the hotel was first class, as was the accommodation. We have only one adverse comment to make and that is that the hotel's restaurant was closed on the Thursday we were there. No-one at the hotel mentioned this at check in and neither did any of the remarks concerning the hotel details set out in Hotels.com details on the web site. It appears that the restaurant has been closed for some time and will probably stay closed until the end of February. Having waited until 2030 for the place to open and then be told that we could only eat in the cafeteria (much lower quality and choice) did not enamour us to the place. You need to check these details before booking it seems.
1 night romance trip

See all reviews

Silken Ciudad de Vitoria, Alava (province)

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