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Plantation on Crystal River, Ascend Hotel Collection

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Exterior
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Premium bedding, desk, blackout curtains, iron/ironing board

Overview of Plantation on Crystal River, Ascend Hotel Collection

Plantation on Crystal River, Ascend Hotel Collection

3.0 star property
Adventure resort with full-service spa, connected to the convention centre, near A Crystal River Kayak Company

7.8/10 Good

1,029 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air conditioning
Map
9301 W Fort Island Trl, Crystal River, FL, 34429

Room options

About this area

What's nearby

  • On the waterfront

Restaurants

  • Grannie's Restaurant - 10 min walk
  • Mama Sally's South - 14 min walk
  • La Casa Di Norma - 14 min walk
  • Margarita Breeze - 19 min walk
  • Thai Phoon Restaurant - 3 min drive

About this property

Plantation on Crystal River, Ascend Hotel Collection

Plantation on Crystal River, Ascend Hotel Collection features a golf course and a marina. Guests can visit the spa to be pampered with deep-tissue massages, body wraps or facials, and West 82 Grill, one of 3 restaurants, serves American cuisine and is open for breakfast, lunch and dinner. Other highlights include 3 bars/lounges, an outdoor pool and a poolside bar. Fellow travellers say good things about the pool and comfortable beds.

Languages

English, German, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Choice)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 196 units
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 4 PM until 2 AM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 6 children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed (dogs only, 2 per room, up to 50 lb per pet)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Pets must be supervised

Parking

  • Free on-site self-parking
  • On-site motorhome/coach/lorry parking (fees apply)
  • On-site parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:00 AM–10:30 AM on weekdays and 6:00 AM–10:00 AM on weekends
  • 3 restaurants
  • 3 bars/lounges
  • Poolside bar
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's menu

What to do

  • Tennis lessons
  • Volleyball
  • Ecotours
  • Golfing
  • Hiking/biking trails
  • Segway hire/tours
  • Kayaking
  • Boat tours
  • Snorkelling
  • Shopping
  • Fishing
  • Beach nearby
  • Bike rentals nearby
  • Cave exploring nearby
  • Parasailing nearby
  • Scuba-diving nearby
  • Zip-lining nearby

Working away

  • 24-hour business centre
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas
  • Segway hire/tours

Facilities

  • 13 buildings/towers
  • Built in 1962
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • 24-hour fitness centre
  • 27 holes of golf
  • Golf driving range on site
  • An outdoor pool
  • Full-service spa
  • Marina
  • Hot tub
  • Outdoor tennis court
  • Massage/treatment rooms

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible
  • Assistive listening devices available
  • Raised toilet seat
  • Low-height worktop and sink
  • Grab bar near toilet

Languages

  • English
  • German
  • Russian
  • Spanish

Room amenities

Be entertained

  • 35-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free local calls
  • Electrical adapters/chargers

Food and drink

  • Fridge

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Spa

The on-site spa has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open selected days. Children under 16 years old are not allowed in the spa without adult supervision.

Dining

West 82 Grill – This restaurant specialises in American cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
West 82 Bar – This bar specialises in American cuisine and only serves light fare. Open daily.
19th Hole Bar and Grill – This restaurant specialises in American cuisine and serves breakfast, lunch and light fare. Guests can enjoy drinks at the bar. Open daily.
Plantation Tiki Bar – Overlooking the golf course, this bar specialises in American cuisine and serves lunch and light fare. Open selected days.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Resort fee: USD 20.00 per accommodation, per night
  • Resort fee inclusions:
    • Pool access
    • Spa access (may be limited)
    • Beach towels
    • Fitness centre access
    • Children's club/arcade access
    • Business centre/computer access
    • Internet access (may be limited)
    • Newspaper
    • Phone calls (may be limited)
    • Faxes
    • In-room coffee
    • Parking
    • Laundry facilities
    • Lending library access
    • Housekeeping
    • Additional inclusions

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 15.95 for adults and USD 9.95 for children

Children & extra beds

  • Rollaway beds are available for USD 25.0 per day

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 40.00 per night
  • Pets are allowed for an extra charge of USD 40.00 per pet, per night

Pool, spa, & gym (if applicable)

  • Children under 16 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; masks are required in public areas.

Contactless check-out is available.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>Noise-free guestrooms cannot be guaranteed.</p><p>Guests can rest easy knowing that there's a smoke detector on site.</p> <p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Crystal River Plantation
Plantation Crystal River
Plantation Hotel
Plantation Hotel Crystal River
Plantation On Crystal River Hotel Crystal River
Plantation Resort Crystal River
Plantation on Crystal River Ascend Hotel Collection Member
Plantation on Crystal River, Ascend Hotel Collection Resort

Frequently asked questions

Does Plantation on Crystal River, Ascend Hotel Collection offer free cancellation for a full refund?
Yes, Plantation on Crystal River, Ascend Hotel Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Plantation on Crystal River, Ascend Hotel Collection?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Plantation on Crystal River, Ascend Hotel Collection?
Yes, there's an outdoor pool.
Are pets allowed at Plantation on Crystal River, Ascend Hotel Collection?
Yes, dogs are welcome, with a limit of 2 per room and maximum weight of 50 lb per pet. There's a charge of USD 40.00 per pet, per night, and there's also a deposit of USD 40.00 per night. Service animals are exempt from fees.
Is parking offered on site at Plantation on Crystal River, Ascend Hotel Collection?
Yes, there's free self parking. Motorhome/coach/lorry parking is available.
What are the check-in and check-out times at Plantation on Crystal River, Ascend Hotel Collection?
You can check in from 4 PM - 2 AM. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at Plantation on Crystal River, Ascend Hotel Collection and nearby?
Have fun with on-site activities such as kayaking, rafting and rowing, and practise your swing at the golf course. Additional recreation on-site includes ecotours, volleyball and segway hire. Indulge in a treatment at the spa and soothe your senses in the hot tub. Plantation on Crystal River, Ascend Hotel Collection also has 3 bars, an outdoor pool and a 24-hour fitness centre, as well as a picnic area and a garden.
Are there restaurants at or near Plantation on Crystal River, Ascend Hotel Collection?
Yes, there are 3 on-site restaurants, featuring American cuisine and golf course views. Nearby restaurants include Grannie's Restaurant (10-min walk), Mama Sally's South (14-min walk) and La Casa Di Norma (14-min walk).
What's the area around Plantation on Crystal River, Ascend Hotel Collection like?
Plantation on Crystal River, Ascend Hotel Collection is located on the waterfront, a short 4-minute walk from Plantation Inn and Golf Resort and 18 minutes' walk from Crystal River National Wildlife Refuge. Travellers say that this resort is in a good location.

Reviews

7.8

Good

7.6/10

Cleanliness

8.3/10

Staff & service

7.9/10

Amenities

7.1/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Very good

Crystal, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Janine, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

kevin, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Samuel, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Tom, 1-night trip
Verified Hotels.com guest review

6/10 Good

Rebecca, 2-night trip
Verified Hotels.com guest review

6/10 Good

walter, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

David, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Keysha, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Disappointed
The room was not clean. Starting with the dirty floor; found a used band aid in the closet floor. Saw a hair ball in the hallway-stayed there for hours. The water pressure in the sink as almost non existent. The door between toilet are and sink was an OLD sliding wood door that was difficult to move and Loud. Security: there was a side entrance near our room that never locked. Anyone could come and go as they pleased. The Breakfast Buffet was something you would expect from a Best Western not a an advertised Quality Resort. The hotel and room were Old and Dated. The only part of this place we enjoyed was the sliding glass door with chairs outside looking at a canal with boats.
Martin, 2-night trip
Verified Hotels.com guest review