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Mercure Sao Paulo Pamplona Hotel, Sao Paulo

3.5 stars
Rua Pamplona 1315 - JardinsSao PauloSP1405002Brazil, 800-491-6126
Excellent4.0 / 5
Food
Delicious food
Location
Great location
Service
Fantastic service
Amenities
Amenities are not the best
202See all 202 Hotels.com reviews
From 747 reviewsTripAdvisor Traveller Rating
  • Sao Paulo (CGH-Congonhas - Sao Paulo Intl.) 15-min drive; 5.2 miles/8.3 km
  • Sao Paulo (GRU-Guarulhos - Governor Andre Franco Montoro Intl.) 32-min drive; 19 miles/30.5 km
  • Sao Paulo Luz Station 11-min drive; 3.6 miles/5.8 km
  • Sao Paulo Hebraica-Reboucas Station 11-min drive; 3.6 miles/5.7 km
  • Sao Paulo Julio Prestes Station 12-min drive; 4 miles/6.4 km
  • Trianon-Masp Station 13-min walk; 0.5 miles/0.7 km
  • Brigadeiro Station 21-min walk; 0.9 miles/1.5 km
  • Consolacao Station 24-min walk; 1 miles/1.7 km
  • Self parking (surcharge)
  • Valet parking (surcharge)

Mercure Sao Paulo Pamplona Hotel, Sao Paulo

Hotel Info: 866-539-8117

  • Executive Room, 1 Double Bed, Executive Level
  • Superior Room, 1 King Bed
  • Standard Room, 2 Single Beds

At a glance

Key facts

Hotel size

  • This hotel has 64 rooms
  • This hotel is arranged over 16 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (8 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Parents must have child's birth certificate and photo ID *

Pets

  • Pets not allowed

Extra people

  • Roll-away beds available, charges may apply*

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Valet parking *

Also known as

  • Hotel Mercure Pamplona Sao Paulo
  • Mercure Pamplona
  • Mercure Pamplona Hotel
  • Mercure Sao Paulo Pamplona
  • Mercure Sao Paulo Pamplona Hotel
  • Mercure Sao Paulo Pamplona Brazil

Policies

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels from Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Optional extras

Self parking costs BRL 20 per night

Valet parking costs BRL 20 per day

Buffet breakfast is offered for an extra charge of BRL 32 per person (approximately)

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Outdoor pool
  • Fitness facilities
  • Sauna
Working away
  • 24-hour business center
  • Conference space size (feet) - 1076
  • Conference space size (meters) - 100
  • One meeting room
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • Designated smoking areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Premium bedding
Things to enjoy
  • Lanai
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

M7 - This restaurant serves breakfast, lunch, and dinner.

Mercure Sao Paulo Pamplona Hotel, Sao Paulo’s small print

Also known as

  • Hotel Mercure Pamplona Sao Paulo
  • Mercure Pamplona
  • Mercure Pamplona Hotel
  • Mercure Sao Paulo Pamplona
  • Mercure Sao Paulo Pamplona Hotel
  • Mercure Sao Paulo Pamplona Brazil

Policies

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels from Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Optional extras

Self parking costs BRL 20 per night

Valet parking costs BRL 20 per day

Buffet breakfast is offered for an extra charge of BRL 32 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.0 /5 from 202 reviews

Mercure Sao Paulo Pamplona Hotel, Sao Paulo
Excellent4.0 / 5
One elevator was being replaced but for me that did not create a problem since it was always available for me when needed. There is construction going on next store but with a high room sound was not a problem. Breakfast was good and front desk staff spoke English and very friendly
4 night trip
Mercure Sao Paulo Pamplona Hotel, Sao Paulo
Fair2.0 / 5
Avoid this hotel
Not sure how this hotel got those 4 stars unless they were fake reviews. This place was a mess. The carpets in the hall way were so disgusting I couldn't believe it. There was ONE elevator for the whole building that the staff kept busy and wait times approached 10 minutes. My last day there the elevator door jammed with me in it. I was stuck inside for over 10 minutes ringing the alarm - no one came. I had to pry the doors open. The rooms were average and the bathroom was very small.
2 night business trip
Mercure Sao Paulo Pamplona Hotel, Sao Paulo
Excellent4.0 / 5
Not bad at all for a couple of business days in SP
Overall everything was fine - not amazing but fine. Staff is very nice and helpful and the location is not the worst. There is a good balance between price, expectations and the product. I would stay there again.
3 night business trip
Mercure Sao Paulo Pamplona Hotel, Sao Paulo
Outstanding5.0 / 5
Best Location
This was my 4th time to visit Sao Paulo, but my first time at this hotel. Jardins is the best neighborhood in the area, and Mercure hotels never disappoint. Very clean hotel and great staff. Room had really great design. I do not speak Portuguese, so one piece of advice: The day staff speak very good English, so make your special inquiries during that time. This property has the traditional Brazilian electricity plugs, but the front desk has adaptors to borrow. If you are a regular, I suggest buying one for yourself. There was some construction nearby in May '14 (this is one of the fastest-growing econs in the world afterall). That is why I always travel with earplugs. Breakfast was not included in the price, but was still a good value. I will absolutely try to stay here again.
3 night trip
Mercure Sao Paulo Pamplona Hotel, Sao Paulo
Good3.0 / 5
Ok for money but NO internet working ever!
Bed was great a true American king size, like shower overhead spray and water pressure. Very noisy location and not sound proof window, and construction going on early in morning including on a Sunday which I was told by locals was illegal. Biggest problem NO internet, so if you need internet that work and not just for five minutes in lobby then this probably isn't your hotel until they replace it.
2 night business trip

See all reviews

Mercure Sao Paulo Pamplona Hotel, Sao Paulo

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