NH Ciudad de Santiago
- Free WiFi
It is being reapired and it was noisy and dirty
Staff was very nice and professional. Bed is comfortable. Bathroom was leaking and my…
FAQs for NH Ciudad de Santiago
Does NH Ciudad de Santiago offer free cancellation for a full refund? Yes, NH Ciudad de Santiago does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions. What are the cleanliness and hygiene measures currently in place at NH Ciudad de Santiago? This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners. Is parking offered on site at NH Ciudad de Santiago? Sorry, there's no onsite parking at NH Ciudad de Santiago. Are pets allowed at NH Ciudad de Santiago? Yes, cats and dogs are welcome, with a maximum weight of 55 lbs per pet. There's a charge of USD 40 per pet, per day. Service animals are exempt from fees. What are the check-in and check-out times at NH Ciudad de Santiago? You can check in from 3 PM - 5:30 AM. Check-out time is noon. Contactless check-in and check-out are available. Are there restaurants at or near NH Ciudad de Santiago? Yes, there's an onsite restaurant. Nearby restaurants include Alto Peru (6-min walk), El Templo del Inka (6-min walk), and Goodstock Bar (7-min walk). Is airport shuttle service offered by NH Ciudad de Santiago? Yes, an airport shuttle is available. The charge is USD 42 per vehicle one-way. What is there to do at NH Ciudad de Santiago and nearby? Maintain your daily exercise routine at the gym.
Recent reviews
Very Good 8.2 From 211 reviews
This hotel NH Santiago, is terrible dirt, old furniture, and many things but the photo that Expedia puts on your page does not correspond to the room offered by this talk to the general manager. Expedia did not notify to inform you that it would be changing the date and they will charge one more night Very bad experience the hotel and the service of Expedia
Close to the Salvador subway station. Nice-looking facility, but rooms that have not yet been reconditioned are rather worn-looking - and small. Very good bed, with a lightweight covering. Only a single chair in a 2-room suite. Included breakfast was adequate. Glass of wine at the bar was pricy
The service at front desk is terrible, Mr Yergo Villegas is the person in charge to make miserable my staying. I asked for help several times and he didn't pay attention to my request including bottled water to my room and hot water for my shower. In general the services are terrible, the restaurant offers a menu but they said they have very limited options and only diet sodas. The walls in the room and in general are dirty and the staff is not well trained to attend the guests. Certainly I would never stay again or recommend this property.
The staff at the hotel was wonderful, very helpful. The room was comfortable. The location was great. The only issue was the bathroom. There was mold in the shower, tile not clean, hard to get hot water and it was definitely in need of an update. If that bothers someone, they probably wouldn't want to stay here. Otherwise, good experience.
Excellent location, easy to access, close to downtown and also close to Providencia. Very friendly staff
Good location. Quiet street. Some age on building, but overall we’d come back.
I am familiar w NH from Spain. Their properties in that country are in general much better condition. This particular one is probably a 50+ year old building.. floors creaky, doors hang loose, bathtub with visible, ugly repairs, etc. In short a bit of disappointment
Great location
There was construction noise in the room coming from their upper floors. They stop only after repeated complaining phone calls from our part. Reception was more interested in explaining reasons for noise, than in solving the fact that they should note rent a room with construction noise. Idea is to rest and sleep in a hotel room. Finally, it was solved.
This hotel is perfectly located away from the hustle and bustle of the city center but close enough that you can go for a half an hour walk and find all that you want to see. it is a 10 minute walk from the Buena Vista neighborhood, which has a ton of restaurants and houses the entrance to the cerro san cristobal. They’re also local restaurants very close, right next to the Santander bank, which is very convenient. The staff was very nice and friendly, excellent service at the bar and at breakfast, Enjoyed a very good and full service breakfast. The room was very comfortable, clean, and had a spacious bathroom and separate walkin closet . The only thing I was not happy about with the gym as it is very small with only three or four cardio machines ( two or three treadmills and one or two ellipticals, that was it) and no weights other than the dumbells. It is too bad because they have a very large basement where the gym is, which seems like a waste of space if they’re not using it for machines. In all it was a wonderful experience.