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Best Western Plus Otay Valley Hotel, Chula Vista

2.5 stars
4450 Main StreetChula VistaCA91911United States of America, 866-925-8648
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Good3.6 / 5
Wellness
Great wellness & sports facilities
Location
Great location
Breakfast
Tasty breakfast
Service
Service is adequate
654See all 654 Hotels.com reviews
From 201 reviewsTripAdvisor Traveller Rating

Best Western Plus Otay Valley Hotel, Chula Vista

Hotel Info: 866-925-8648

from $69
  • Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave
  • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
  • Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave
  • Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave
  • Standard Room, 1 Queen Bed, Smoking, Refrigerator & Microwave
  • Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
  • Standard Room, 2 Queen Beds
  • Standard Room, 1 Queen Bed
  • Room Selected at Check In
  • Standard Room, 1 King Bed
  • Standard Room, 1 Queen Bed, Accessible, Bathtub
  • Standard Room, 1 Queen Bed, Accessible, Bathtub
  • Standard Room, 1 King Bed, Accessible, Non Smoking
  • Standard Room, 1 King Bed, Accessible, Bathtub
  • Standard Room, 1 Queen Bed, Accessible, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 118 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 4 PM-midnight
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Free self parking

In the hotel

Food and drink
  • Free continental breakfast
Things to do
  • Outdoor pool
  • Fitness facilities
Working away
  • Business center
Services
  • Laundry facilities
  • Free newspapers in lobby
Facilities
  • Number of buildings/towers - 1
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Iron/ironing board
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping

Recent reviews

Good 3.6 /5 from 654 reviews

Best Western Plus Otay Valley Hotel, Chula Vista
Good3.0 / 5
Their staff was friendly and accommodating. Our coffee maker did not work, we were given a replacement that did not work either.
4 night family trip
Best Western Plus Otay Valley Hotel, Chula Vista
Outstanding5.0 / 5
Clean and worth the money
Last minute stay. Hotel was great room was big and clean. breakfast was nice. The only thing I didn't like was there was no where to get food only a 7-11.
1 night romance trip
Best Western Plus Otay Valley Hotel, Chula Vista
Excellent4.0 / 5
Overall we were pleased with hotel & location.
2 night family trip
Best Western Plus Otay Valley Hotel, Chula Vista
Outstanding5.0 / 5
Great hotel beautiful remodel fantastic breakfast
I was pleasantly surprised at the hotel remodel, it was well done with details shown. The room was clean, cool, and well appointed. This is a former Holiday Inn Express hotel and its standards show. Staff was very polite and accomodating and free breakfast was fantastic with eggs, juice, bacon, cereal, waffles, fruit, beans and chilaquiles. Really chilaquiles! I've stayed at high end 5 star hotels that never served delicious chilaquiles. I was hesitant upon reading the reviews but after staying with my husband and 2 toddlers I can say I will be staying again. A very clean room with a fridge and microwave and reasonably priced. WIFI worked great and hotel location was easy to access with a Circle K nearby in case you need items you may have left at home. Bed and pillows were comfortable, carpets were clean, plenty of quality towels, and a hairdryer. A very comfortable corner chair perfect for reading or relaxing. There were no bed bugs or even signs of any bugs at all, the hotel property was well maintained and room was very clean. There seemed to be comradery amoungst the hotel staff and it was nice to see staff (housekeepers, breakfast attendants, check in staff) get along and take pride in their work, it shows in their hotel. Thank you for another great stay.
1 night family trip
Best Western Plus Otay Valley Hotel, Chula Vista
Fair2.0 / 5
Dirty room, busted AC.
1st room we got was not cleaned by the maid. They had no maid service so gave is a second room, but the AC was busted and it was 80s in the room. The changes the AC unit but the 1st two hours after check in was very inconvenient. They offered no compensation.
1 night family trip

See all reviews

Best Western Plus Otay Valley Hotel, Chula Vista

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