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Best Western Chula Vista/Otay Valley Hotel

Photo gallery for Best Western Chula Vista/Otay Valley Hotel

Exterior
Outdoor pool
In-room safe, desk, laptop workspace, iron/ironing board
Free continental breakfast
Lobby

Overview of Best Western Chula Vista/Otay Valley Hotel

Best Western Chula Vista/Otay Valley Hotel

2.5 star property
Hotel with outdoor pool, near Kaiser Permanente Otay Mesa Medical Offices

7.2/10 Good

1,002 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Refrigerator
The price is €111
Price available on 09/04/2023
Map
4450 Main Street, Chula Vista, CA, 91911
Main amenities
  • Daily housekeeping
  • Outdoor pool
  • Fitness centre
  • Business centre
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Free newspapers in the lobby
  • Luggage storage
For families
  • Free cots/infant beds
  • Microwave
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • In Otay
  • Las Americas Premium Outlets - 9 min drive
  • San Ysidro Border Crossing - 15 min drive
  • CAS Visa USA - 16 min drive
  • Estadio Caliente - 21 min drive
  • Parque Morelos - 23 min drive
  • U.S. Consulate General Tijuana - 22 min drive
  • Balboa Park - 16 min drive
  • Petco Park - 19 min drive
  • San Diego Convention Center - 20 min drive
  • Seaport Village - 24 min drive

Getting around

  • San Diego, CA (MYF-Montgomery Field) - 22 min drive
  • Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.) - 23 min drive
  • San Diego, CA (SAN-San Diego Intl.) - 24 min drive
  • San Diego, CA (SEE-Gillespie Field) - 29 min drive
  • San Diego-Old Town Transit Center - 19 min drive
  • San Diego Santa Fe Depot - 23 min drive

Restaurants

  • McDonald's - 2 min drive
  • Starbucks - 5 min walk
  • Taco Bell - 3 min drive
  • Starbucks - 3 min drive
  • Mariscos El Prieto - 3 min drive
Map

About this property

Best Western Chula Vista/Otay Valley Hotel

Best Western Chula Vista/Otay Valley Hotel puts you 4.3 mi (6.9 km) from Las Americas Premium Outlets and 5.6 mi (9 km) from San Ysidro Border Crossing. For a bit of exercise, you can visit the fitness centre, or go for a swim in the outdoor pool. Fellow travellers say good things about the helpful staff and breakfast.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 118 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 4 PM until 11 AM
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking and van parking on site

Property amenities

Food and drink

  • Free continental breakfast

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 1990
  • Safe-deposit box at front desk
  • Fitness centre
  • An outdoor pool

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Handrails in hallways
  • Handrails in stairwells
  • Closed-captioned TV
  • Vibrating pillow alarm
  • Lever door handles
  • Phone accessibility kit
  • Well-lit path to entrance
  • Step-free path to entrance
  • Pool hoist on site

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • Television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Shower/bath combination
  • Hydromassage shower head
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Free local calls
  • Desk chair

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

<p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Best Western Plus Otay Valley Hotel Chula Vista
Best Western Plus Otay Valley Hotel
Best Western Plus Otay Valley Chula Vista
Best Western Plus Otay Valley
Best Western Vista/Otay Hotel
Best Western Chula Vista/Otay Valley
Best Western Vista/Otay
Best Otay Valley Hotel
Best Chula Vista Otay Valley
Best Western Chula Vista/Otay Valley Hotel Hotel
Best Western Chula Vista/Otay Valley Hotel Chula Vista
Best Western Chula Vista/Otay Valley Hotel Hotel Chula Vista

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at Best Western Chula Vista/Otay Valley Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
How much does it cost to stay at Best Western Chula Vista/Otay Valley Hotel?
As of 23 March 2023, prices found for a 1-night stay for 2 adults at Best Western Chula Vista/Otay Valley Hotel on 9 April 2023 start from €111, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is there a pool at Best Western Chula Vista/Otay Valley Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Best Western Chula Vista/Otay Valley Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Best Western Chula Vista/Otay Valley Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Best Western Chula Vista/Otay Valley Hotel?
You can check in from 4 PM - 11 AM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Express check-out is available.
Is there an on-site casino at Best Western Chula Vista/Otay Valley Hotel?
No, this hotel doesn't have a casino, but Caliente Racetrack Casino (10-min drive) is nearby.
What is there to do at Best Western Chula Vista/Otay Valley Hotel and nearby?
Best Western Chula Vista/Otay Valley Hotel has an outdoor pool and a fitness centre.
Does Best Western Chula Vista/Otay Valley Hotel have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.

Reviews

7.2

Good

7.4/10

Cleanliness

7.7/10

Staff & service

7.1/10

Amenities

7.1/10

Property conditions & facilities

7.1/10

Eco-friendliness

Reviews

2/10 Poor

Apolinar, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

We spent 2 nights. The location close to Kaiser was important and very convenient. We specifically requested a handicap room and the side not close to the freeway. It was very quiet and comfortable. The breakfast is a big plus. Always clean and the staff vey accomodating.
Karen, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Heriberto, 1-night trip
Verified Hotels.com guest review

8/10 Very good

It was nice
anthony, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice stay
We just need a room that was convenient to the freeway to get to work . Staff nice and helpful. Breakfast and coffee was good . The staff was helpful with our needs
Neal, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

Worst night ever!!!
I stay at hotels at least 70 nights a year and this one night was by far the worst I’ve ever experienced!!! The couple in the next room fought all night, loud cuss words and slamming of door. Music was heard all night. The freeway noise was unbearable. In lthe room on other side people were coming in and out every hour or so. I suspect somebody was conducting business! We stayed only 6 hours before catching a flight. Next day the Uber driver told us lots of addicts stay there. Never ever again staying there.
Leticia, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Cesar, 1-night trip
Verified Hotels.com guest review

6/10 Good

jenna, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

Michael, 4-night business trip
Verified Hotels.com guest review

2/10 Poor

Sons of Anarchy Stay
We had a late check in after a long work day. The staff was adequate and gave me a couple of water bottles upon request. However, the stay was disappointing. The mattress had stains. (Yes,we always check). There was loose food on the stairway. And then the capper, there was a bike gang party that went on in the parking lot into the early morning hours. Revving and loud music! Lots of yelling. We complained to the the staff and they said that we were the first to do so. Hard to believe. Nothing was done. I called hotels.com and they tried to call the admin to get a refund. There has still not been a response. Finally we just left, excusing our way pass a group of bikers, to our car and will take the loss. Hate to do it but this is one of the worst stays ever!
Jon, 1-night trip
Verified Hotels.com guest review