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Stay's OTARU

Photo gallery for Stay's OTARU

Japanese Modern Room A, 1F | Desk, laptop workspace, iron/ironing board, free WiFi
Fridge, microwave, stovetop, electric kettle
Japanese Modern Room E, Music Box Museum View | Living area | 55-inch flat-screen TV with premium TV channels, TV
Japanese Modern Room J, Music Box Museum View | Living room | 55-inch flat-screen TV with premium TV channels, TV

Overview of Stay's OTARU

Entire apartment

Stay's OTARU

3.0 star property
Comfortable Otaru condos with kitchenettes

9.6/10 Exceptional

13 verified guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Kitchenette
  • Non-smoking
  • Air conditioning
  • Refrigerator
1-9 Aioicho, Otaru, Hokkaido, 047-0028
Main amenities
  • 35 smoke-free condos
  • Self parking
  • Vending machine
  • Luggage storage
  • Limited hour front desk
Feel at home
  • Children stay free
  • Kitchenette
  • Private bathroom
  • Separate bath and shower
  • Premium TV channels
  • Washer/dryer

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About this area

What's nearby

  • Otaru Canal - 1 min drive
  • Kokusai Ski Resort - 30 min drive
  • Kiroro Resort - 34 min drive

Getting around

  • Sapporo (OKD-Okadama) - 42 min drive
  • Teine Station - 21 min drive
  • Inazumi-koen Station - 23 min drive
  • Hoshimi Station - 24 min drive


  • LeTAO main shop - 5 min walk
  • Kitakaro - 6 min walk
  • Re Di Roma - 6 min walk
  • Kitaichi Hall - 6 min walk
  • Tatsumi - 7 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Stay's OTARU

When visiting Otaru, Stay's OTARU is a great choice to consider. Condos feature bonuses such as kitchenettes and washers/dryers, along with lanais and flat-screen TVs.



Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Guest rooms kept vacant for 24 hours between stays
This information is provided by our partners.

At a glance


  • Check-in time from 3:00 PM until 10:00 PM
  • Minimum check-in age – 18
  • Check-out time is 10:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 3:00 PM - 8:00 PM
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Children (6 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)


  • Pets not allowed
  • Service animals welcome

Property amenities


  • Free WiFi

Parking and transport

  • Self parking on site (JPY 1100 per night; includes in/out privileges)

Family friendly

  • Children stay for free (see details)


  • Fridge
  • Stovetop
  • Microwave
  • Electric kettle
  • Cookware/dishes/utensils
  • Rice cooker
  • Mixer


  • Bed sheets provided


  • Separate bath and shower
  • Toilet with electronic bidet
  • Hairdryer
  • Free toiletries
  • Slippers
  • Towels provided


  • 55-inch flat-screen TV with premium channels

Outdoor areas

  • Lanai


  • Washer/dryer
  • Laundry detergent

Work spaces

  • Laptop workspace

Climate control

  • Air conditioning
  • Heating


  • Service animals only (pets not allowed)


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Smoke-free property

Services and conveniences

  • Window screens
  • Iron/ironing board
  • Luggage storage
  • Front desk (limited hours)
  • Vending machine

Safety features

  • Fire extinguisher
  • Security system
  • Smoke detector


  • 35 rooms

Fees & policies


  • Self-parking costs JPY 1100 per night with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.


The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a security system on site.

This property accepts credit cards and cash.

Property registration number 北海道衛指令第17

Also known as

Stay's OTARU Condo
Stay's OTARU Otaru
Stay's OTARU Condo Otaru

Frequently asked questions

Does Stay's OTARU offer free cancellation for a full refund?
Yes, Stay's OTARU does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Stay's OTARU?
This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
Are pets allowed at Stay's OTARU?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Stay's OTARU?
Yes. Self-parking costs JPY 1100 per night.
What are the check-in and check-out times at Stay's OTARU?
You can check in from 3:00 PM - 10:00 PM. Check-out time is 10:00 AM.
Are there restaurants at or near Stay's OTARU?
Yes. Nearby restaurants include LeTAO main shop (5-min walk), Kitakaro (6-min walk) and Re Di Roma (6-min walk).
Does Stay's OTARU have a kitchen or kitchenette?
Yes, there is a kitchenette, which also includes a stovetop, a fridge and a microwave.
Does Stay's OTARU have any outdoor private spaces?
Yes, this condo features a lanai.
What's the area around Stay's OTARU like?
Stay's OTARU is a short 11-minute walk from Otaru Canal and 2 minutes' walk from Suitengu.

Overall score and ratings






Staff & service




Property conditions & facilities

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

New, comfortable apartment
Very clean, very new apartment. Well equipped for self catering. Comfortable as well. Note that parking onsite is payable.
2-night trip with friends
Verified guest review

10/10 Exceptional

Otaru apt
ski stop over , hard to contact them in advance for instructions. coridoors very cold ?
Robert, 1-night trip
Verified guest review

10/10 Exceptional

The room is big, and the other facilities in the room are quite nice. And the room has a very good view.
LAM Tak, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

nico, 1-night trip
Verified Expedia guest review

8/10 Very good

AOYAMA, 1-night family trip
Verified guest review

10/10 Exceptional

SHIKI, 2-night trip
Verified guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Chun Ho, 2-night family trip
Verified guest review