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All properties in Townsville, Queensland, Australia
1 room, 2 adults

Madison Plaza Townsville, Townsville

4-starThis property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.
Great for families

Good to know

  • Cribs/infant beds (surcharge)
  • Beach nearby
  • DVD player
  • Refrigerator
409 Flinders St., Corner Of Stanley And Flinders St., Townsville, QLD, 4810, Australia

4-star hotel with indoor pool, connected to a shopping center, near Catholic Diocese of Townsville
  • Free WiFi
  • Great for families

    Good to know

    • Cribs/infant beds (surcharge)
    • Beach nearby
    • DVD player
    • Refrigerator
  • Collect stampsYou can collect® Rewards stamps here
  • Wish there was an ice machine or a refrigerator in the roomApr 1, 2020
  • This hotel is very sad. It is in desperate need of a remodel. The carpet in the…Jan 20, 2020

Madison Plaza Townsville, Townsville

from $61
  • Executive Family Suite
  • Executive Queen Room
  • Executive Twin Room
  • Business Room (Shower over Bath)
  • Executive Studio Suite, 1 King Bed

What’s around Madison Plaza Townsville, Townsville


  • Heart of Townsville
  • Catholic Diocese of Townsville - 5 min walk
  • Castle Hill - 6 min walk
  • Townsville Entertainment & Convention Centre - 23 min walk
  • Queens Gardens - 23 min walk
  • James Cook University - 7.2 mi / 11.5 km
  • Willows Shopping Centre - 7.8 mi / 12.6 km
  • Mount Stuart - 14 mi / 22.5 km

Getting around

  • Townsville, QLD (TSV) - 7 min drive
  • Townsville Station - 22 min walk

At a glance

Key facts

Hotel size

  • This hotel has 93 rooms
  • This hotel is arranged over 5 floors


  • Check-in time 2:00 PM-9:00 PM
  • Check-out time is 11:00 AM
The front desk is open daily from 9:00 AM - 9:00 PM. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • RV/bus/truck parking *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Things to do
  • Indoor pool
  • Front desk (limited hours)
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Number of buildings/towers - 1
  • Elevator
  • Television in common areas
  • Wheelchair-accessible parking
Languages Spoken
  • English

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Daily housekeeping

Madison Plaza Townsville, Townsville’s small print

Also known as

  • Chifley Hotel Townsville Plaza
  • Madison Plaza Townsville Hotel
  • Chifley Madison Plaza Townsville
  • Chifley Plaza Townsville Hotel
  • Chifley Plaza Townsville
  • Madison Plaza Townsville Hotel
  • Madison Plaza Townsville Townsville
  • Madison Plaza Townsville Hotel Townsville


Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device.

Contactless check-in is available.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

RV/bus/truck parking is available for an extra charge

Parking is available nearby and costs AUD 15 per night

Rollaway beds are available for AUD 25.0 per day

Cribs/Infant beds are available for AUD 10.0 per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Madison Plaza Townsville, Townsville

  • Does Madison Plaza Townsville offer free cancellation for a full refund?
    Yes, Madison Plaza Townsville does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Madison Plaza Townsville?
    This property confirms that disinfectant is used to clean the property and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Is there a pool at Madison Plaza Townsville?
    Yes, there's an indoor pool.
  • Are pets allowed at Madison Plaza Townsville?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Madison Plaza Townsville?
    You can check in from 2:00 PM to 9:00 PM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).
  • What is there to do near Madison Plaza Townsville?
    Recommended spots to visit include Catholic Diocese of Townsville (5-min walk) and Castle Hill (6-min walk), along with Townsville Entertainment & Convention Centre (1.2 mi) and Queens Gardens (1.2 mi).

Recent reviews

Good 7.8 From 1,024 reviews

Good 6.0
Totally ripped off
Never stayed because of your over charging me apparently in US dollars which you have never done before all very poor management on your behalf
Peter, us1 night trip
Fair 4.0
Mould on the ceiling, room smelt horrible, no windows to air it out, windows and walls had cracked chips in then, stains in the curtains
Jasmine, au2 night trip with friends
Fair 4.0
Very small room . Wi-Fi so slowly.
hk3 night trip
Good 6.0
Aside from an overpowering smell (either a strong cleaning solution or the scent diffuser) the room/stay was average. It was good value for price but at the same time, we were charged an additional $15 a day for parking. It was conveniently located which was a bonus.
au2 night trip
Very Good 8.0
For the times we going through now it was great good
Greg, au3 night trip
Very Good 8.0
In need of a facelift.
The reception staff were fantastic. Couldn’t have been more attentive and helpful. The hotel is run down and needs a facelift. The carpet in the hallway was threadbare. The curtains in our room were old and needed replacing. The foyer was stark and uninviting. There should not be a green wheelie bin in the corridor near the lift, for rubbish. Put a decent looking bin there. This hotel could be nice but sadly, is very tired. There is some awful film on the windows which restricts any view. It needs to be removed. The inner city location is good for business stays but is not near the beach for tourists.
Lynne, au1 night trip
Fair 4.0
Okay for fly in late n stay
The room itself was clean and comfortable but the pipes were very old and noisy - woke me up while neighbour or upstairs or someone close had a shower. Hallway smelt stale and like potpourri used to cover up old cigarettes.
Jay Jay, au1 night trip
Good 6.0
Peter, au1 night trip with friends
Very Good 8.0
Great location
Just a night in Townsville
BRETT, au2 night trip
Fair 4.0
Smelled of mildew/mould
The pictures on are much better than the room. I booked this hotel as the room was advertised as having a bathtub. I have a really bad back and after traveling for 10 hours I was so looking forward to a good soak. The rooms with bathtubs were not available due to Covid. In other words they don't want to take the time to do a proper clean after a guest leaves. The fan in our bathroom didn't work and obviously hadn't for write some time as the room smelled very strongly of mildew/mould. Gross!! I will say that the bed was comfortable and the shower had good pressure and a nice shower head. We would have stayed longer if there hotel had been up to standard.
au1 night trip

Madison Plaza Townsville, Townsville

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