4/10 Fair
May 9, 2022
Staff needs to be improved. When you leave the hotel you have to leave the room key at front desk which anyone could hop over the desk & grab when there’s no supervision. When we went back to the hotel late & we waited 20 minutes for a person & it turns out the front desk person was sleeping in a back room. If he wouldn’t have waken up we’d be left without a room during the night which was the point of reserving in the first place. Room was not very clean & we weren’t giving any toilet paper or access to the “free wifi”.
Sophia, 1-night family trip
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