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Best Western Plus Charlotte/Matthews Hotel, Charlotte

2.5-star2.5 stars
2501 Sardis Road NCharlotteNC28227United States of America
Hotel in Charlotte with free breakfast and fitness center
  • Free hot/cold buffet breakfast, free WiFi, and free parking
Good7.2
Location
Great location
Service
Fantastic service
WiFi
Complaints about WiFi
Wellness Area
Wellness & sports facilities could be improved
139See all 139 Hotels.com reviews
From 318 reviewsTripAdvisor Traveller Rating

Best Western Plus Charlotte/Matthews Hotel, Charlotte

from $76
  • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
  • Business Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
  • Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave
  • Standard Room, 1 King Bed, Accessible, Bathtub
Want more choice? Check out our other properties in Charlotte.

At a glance

Key facts

Hotel size

  • This hotel has 88 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time starts at 3:00 PM
  • Check-out time is 11 AM
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free hot/cold buffet breakfast daily
  • Coffee/tea in a common area
Things to do
  • Fitness facilities
  • Free use of nearby fitness center
Working away
  • Business center
  • Conference space size (feet) - 528
  • Conference space size (meters) - 48
  • One meeting room
Services
  • 24-hour front desk
  • Laundry facilities
  • Free newspapers in lobby
Facilities
  • Elevator/lift
  • Safe-deposit box at front desk
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Recreation

On Site

  • Fitness facilities
  • Personal motorized watercraft on site

Nearby

  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Rafting nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Water skiing nearby
  • Windsurfing nearby

Best Western Plus Charlotte/Matthews Hotel, Charlotte’s small print

Also known as

  • Best Western Charlotte
  • Charlotte Best Western
  • Best Western Charlotte Matthews
  • Best Western Charlotte Matthews Hotel
  • Best Western Matthews
  • Best Western Plus Charlotte
  • Best Western Plus Charlotte/Matthews
  • Best Western Plus Charlotte/Matthews Charlotte
  • Best Western Plus Charlotte/Matthews Hotel
  • Best Western Plus Charlotte/Matthews Hotel Charlotte

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Rollaway beds are available for USD 10.0 per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Best Western Plus Charlotte/Matthews Hotel, Charlotte

Landmarks

  • Matthews Community Center (2.9 mi / 4.6 km)
  • Triangle Shopping Center (3 mi / 4.8 km)
  • Independence Shopping Center (3.4 mi / 5.4 km)
  • Meadow Brook Golf Course (5.1 mi / 8.2 km)
  • Eastland Mall (5.8 mi / 9.4 km)
  • Kate's Skating Rink (6.6 mi / 10.7 km)
  • Cotswold Shopping Center (6.9 mi / 11.1 km)
  • Ovens Auditorium (6.9 mi / 11.2 km)

Getting around

  • Charlotte, NC (CLT-Charlotte-Douglas Intl.) 30-min drive
  • Concord, NC (USA-Concord Regional) 32-min drive
  • Charlotte Station 17-min drive
  • Free self parking

Recent reviews

Good 7.2 From 139 reviews

Best Western Plus Charlotte/Matthews Hotel, Charlotte
Very Good8.0
Good stay. Friendly staff. Food was OK. Good value.
Lonnie, us3 night trip
Best Western Plus Charlotte/Matthews Hotel, Charlotte
Good6.0
Old hotel, dark, even though some furniture seemed updated.
A Traveler, us1 night trip
Best Western Plus Charlotte/Matthews Hotel, Charlotte
Very Good8.0
Excellent staff!
The best part of this stay was the friendly staff and locations. The location was great for my needs, though the mattress was a little too firm/hard.
Reginald, us6 night trip
Best Western Plus Charlotte/Matthews Hotel, Charlotte
Good6.0
Okay, but smelly.
The best part: being able to check out late to allow my daughter to shower after her race. The worst part: it was a non-smoking room, but it still smelled like stale smoke. Maybe they didn't change the carpet or drapes during a renovation? Otherwise it was okay, but a bit pricey for the condition.
A Traveler, us1 night business trip
Best Western Plus Charlotte/Matthews Hotel, Charlotte
Very Good8.0
Customer Service fail
The staff was incredibly rude during breakfast in the morning. I have never been anywhere and had the staff pulling food while there were 10-20 people at the counter trying to get their breakfast. I understand not putting anything else out, but don't pull things out when people are there. Generally the hotel was clean, but older with noticeable wear and tear. There was water damage in our room. It was acceptable, but would probably not choose to stay there again.
Nicole, us3 night family trip

See all reviews

Best Western Plus Charlotte/Matthews Hotel, Charlotte

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