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The Westin Osaka, Osaka

4 stars
1-1-20 OyodonakaKita-ku, OsakaOsaka-fu531-0076Japan, 800-491-6126
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Excellent4.4 / 5
Comfort
Rather comfortable
Service
Fantastic service
Location
Great location
Food
Delicious food
451See all 451 Hotels.com reviews
From 1,012 reviewsTripAdvisor Traveller Rating

The Westin Osaka, Osaka

Hotel Info: 866-539-8117

from $171
  • Deluxe Twin Room, Non Smoking
  • Superior Twin Room, 2 Single Beds
  • Deluxe Double Room, Non Smoking
  • Executive Double Room, Non Smoking (Free Fitness Access)
  • Luxury Double Room
  • Luxury Twin Room, Smoking
  • Suite, Non Smoking, Corner (Double Room)
  • Luxury Twin Room, Non Smoking
  • Executive Twin Room, Smoking
  • Executive Twin Room, Non Smoking (Free Fitness Access)
  • Suite, Non Smoking, Corner (Twin Room)
  • Deluxe Twin Room, Smoking
  • Run of House, Non Smoking
  • Executive Double Room, Smoking
  • Executive Twin Room, Non Smoking (Free Fitness Access Daily)
  • Deluxe Double Room, Smoking
  • Adjacent 2 Deluxe Twin Rooms, Non Smoking
  • Executive Double Room, Smoking (Free Fitness Access Daily)
  • Executive Twin Room, Smoking (Free Fitness Access Daily)
  • Twin Room, Women only, Non Smoking
  • Executive Double Room, Non Smoking (Free Fitness Access)
  • Executibe Suite, Non Smoking (Free Fitness Access)
  • Luxury Twin Room, Women only (Men are not allowed)

At a glance

Key facts

Hotel size

  • This hotel has 303 rooms
  • This hotel is arranged over 30 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 20
  • Minimum Spring Break check-in age is 20

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

  • Free train station pickup

Parking

  • Valet parking (limited) *

Offsite

  • Free area shuttle within 1 km

Also known as

  • Osaka Westin
  • Westin Hotel Osaka
  • Westin Osaka
  • The Westin Osaka Hotel Osaka
  • Westin Osaka Hotel

Policies

This property does not allow children age 12 and under to access the Executive lounge after 6 PM. For more details, please contact the office using the information on the reservation confirmation received after booking.

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Parking height restrictions apply.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

A city tax will be collected at the property effective January 1, 2017. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

Optional extras

Self parking costs JPY 2000 per night with in/out privileges

Valet parking costs JPY 2000 per night

Rollaway beds are available for JPY 5200 per night

Buffet breakfast is offered for an extra charge of JPY 3400 for adults and JPY 1550 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of JPY 1550 per person (one way)

Airport shuttle service for children up to age 12 costs JPY 780 (one way)

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Indoor pool
  • Fitness facilities
  • Sauna
  • Nightclub
Working away
  • Business center
  • Number of meeting rooms - 2
  • Conference space
  • Conference space size (feet) - 603
  • Conference space size (meters) - 56
Services
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 1993
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Fireplace in lobby

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LED TV
  • Digital TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Dining

AMADEUS - This restaurant overlooks the garden.

KOKYU - This restaurant serves lunch and dinner.

HANANO - This restaurant serves lunch and dinner.

LOBBY LOUNGE - This café serves lunch only.

The Westin Osaka, Osaka’s small print

Also known as

  • Osaka Westin
  • Westin Hotel Osaka
  • Westin Osaka
  • The Westin Osaka Hotel Osaka
  • Westin Osaka Hotel

Policies

This property does not allow children age 12 and under to access the Executive lounge after 6 PM. For more details, please contact the office using the information on the reservation confirmation received after booking.

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Parking height restrictions apply.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

A city tax will be collected at the property effective January 1, 2017. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

Optional extras

Self parking costs JPY 2000 per night with in/out privileges

Valet parking costs JPY 2000 per night

Rollaway beds are available for JPY 5200 per night

Buffet breakfast is offered for an extra charge of JPY 3400 for adults and JPY 1550 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of JPY 1550 per person (one way)

Airport shuttle service for children up to age 12 costs JPY 780 (one way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.4 /5 from 451 reviews

The Westin Osaka, Osaka
Fair2.0 / 5
Not good service especially at the reception.
For a hotel of this caliber I was expecting the great service and comforts that only Japan can offer. I was quite disappointed straight from the reception. During check in, the receptionist was very rude and raised her voice to me which is extremely rare in Japan let alone in a hotel of this standard. I was overly unhappy with the way I was treated and never had a positive feeling. I was never told that I had to pay for use of the gym so I was disappointed again after running up to the gym to be turned away unless I paid nearly $20. I normally stay at the Marriott or Ritz Carlton and the like so staying at the Westin was a change for me. I will not be going back as the treatment and service I receive for the same amount paid for the room elsewhere is much better.
1 night romance trip
The Westin Osaka, Osaka
Excellent4.0 / 5
Weekend stay
Hotel is old but well maintained. Close to train station but not much else around. Rooms were large and comfortable. Biggest complain is that they charge $15 usd to use gym which was not even great. Only hotel I have been in a long time with this policy.
1 night romance trip
The Westin Osaka, Osaka
Outstanding5.0 / 5
From the moment we walked into the hotel everything was more than what we expected! We especially enjoyed the customer service of Kitanaka the concierge. The shuttle service was also exceptional.
1 night family trip
The Westin Osaka, Osaka
Outstanding5.0 / 5
Great hotel
A wonderful hotel, great service and beautiful room. Close to Osaka train station with a shuttle bus back and forth.
1 night business trip
The Westin Osaka, Osaka
Excellent4.0 / 5
Good hotel with exceptionally large rooms for any hotel in Japan. But while it's technically close to Osaka Station it's actually on the other side of a vast empty lot that can't be crossed by foot. 10 minutes on a shuttle bus is thus the only practical way to get to/from the station.
1 night trip

See all reviews

The Westin Osaka, Osaka

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