We traveled with our pet, and we appreciate them allowing pets. We checked in on a Thursday. Regarding the room, it was a semi suite with a king bed, couch, and wet bar. There was no microwave. The A/C unit was 1 ft. from the bed which made it difficult to adjust to a comfortable temp to sleep. It was either freezing or hot, and it was very noisy as well. The bath sink was in the room and not behind a door. The shower and toilet were in a separate water closet. The door barely cleared the toilet and you basically had to squeeze between the glass shower doors and the toilet just to close the door. Very bad design. The towel shelf was also in shower. We left our pet in the room on Friday with the do not disturb tag on the door. Since we did so, we did not expect to have maid service and had to ask for a set of towels. This was no problem. On Saturday we took our pet with us expecting that our room would be cleaned, especially since it was not the day before. To our surprise it was not. We even left our dirty towels outside the door, which they took but did not replace. We went down to the front desk to inquire and were told that the rooms get maid service every other day. Keep in mind now that we checked in on Thursday and it is now Saturday, and the room has yet to be attended to. We were told the room will be cleaned on Sunday, the fourth day. We were checking out on Sunday, so the room was never serviced. At this point we were out of towels and garbage liners. Very bad srvc