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CitiGarden Hotel, South San Francisco

2 stars
245 S Airport BlvdSouth San FranciscoCA94080United States of America, 800-491-6126
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Good3.1 / 5
Location
Great location
Service
Fantastic service
Breakfast
Breakfast is average
Vibe
Vibe is not too good
1134See all 1,134 Hotels.com reviews
From 404 reviewsTripAdvisor Traveller Rating

CitiGarden Hotel, South San Francisco

Hotel Info: 866-539-8117

from $98
  • 2 Double Beds Garden View - no parkNfly
  • Queen Room Garden View - no parkNfly
  • 2 Double Beds with Parking Access - no parkNfly
  • Standard Room
  • Queen Room with Parking Access - no parkNfly

At a glance

Key facts

Hotel size

  • This hotel has 175 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 11 AM
24-hour airport shuttle service is available. Contact the property in advance to get details.

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Free airport shuttle (available 24 hours) *

Parking

  • Free self parking

Other information

  • Smoke-free property
  • No alcohol served onsite

Also known as

  • CitiGarden
  • CitiGarden Hotel
  • CitiGarden Hotel South San Francisco
  • CitiGarden South San Francisco

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

This property does not have elevators.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: USD 50.00 per night

Optional extras

Microwaves are available for USD 10.00 per night

Refrigerators are available for USD 10.00 per night

In the hotel

Food and drink
  • Restaurant
  • Barbecue grills
Things to do
  • Outdoor pool
  • Fitness facilities
  • Golfing nearby
  • Hiking/biking trails nearby
Working away
  • Number of meeting rooms - 3
  • Conference space
  • Conference space size (feet) - 6400
  • Conference space size (meters) - 595
Services
  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
Facilities
  • ATM/banking
  • Garden
  • Picnic area
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Accessible bathroom
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Hair dryer
Be entertained
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Microwave (on request)
More
  • Daily housekeeping
  • Access via exterior corridors

Special features

Dining

King Sun - This buffet restaurant specializes in international cuisine. A children's menu is available.

CitiGarden Hotel, South San Francisco’s small print

Also known as

  • CitiGarden
  • CitiGarden Hotel
  • CitiGarden Hotel South San Francisco
  • CitiGarden South San Francisco

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

This property does not have elevators.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: USD 50.00 per night

Optional extras

Microwaves are available for USD 10.00 per night

Refrigerators are available for USD 10.00 per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.1 /5 from 1134 reviews

CitiGarden Hotel, South San Francisco
Poor1.0 / 5
I would not use this service again.
Hotels.com should refund our money. We had a bad experience. The address was not listed in the reservation and the taxi driver had to call after going in circles. At check in we're given a room which is a dump for renovation and spooky reminding Halloween. We're given a second room which was smelling cigarette smoke. It was almost 10 pm we were exhausted even to look for another hotel. We had leave in the morning to catch a 17 hour non stop flight to Singapore. All in all this experience left a bad taste and memory. Never again!.
1 night romance trip
CitiGarden Hotel, South San Francisco
Fair2.0 / 5
Wouldn't stay again.
The beds and pillows were not comfy. The room looked like it hadn't been vacuumed in days. Don't rely on "breakfast". Not even fresh fruit or yogurt. Nice entry way and common area but it stops there.
1 night family trip
CitiGarden Hotel, South San Francisco
Poor1.0 / 5
Don't be fooled by the pictures
This was the dirtiest, most uncomfortable and seemingly unsanitary place I have ever stayed. The floor was covered in food crumbs and dead bugs (it hadn't been vacuumed in a LONG time), the mattress was old and hard and caving in in the middle and the sheets were old and covered in stains. I had to leave and go somewhere else.
1 night trip
CitiGarden Hotel, South San Francisco
Outstanding5.0 / 5
Would recommend!
The room I was assigned was really modern and very appealing. The door was very difficult to open because of the handle. The rooms next to my room seemed more old-fashioned and unappealing. Everything in my room was clean and the price was not too expensive compared to other places in the area. The staff was nice. The continental breakfast consisted of toast with nutella/butter and juice, plan ahead. The outside of the hotel is not appealing but, the inside of the room was completely different. I would definitely come back to this hotel.
2 night romance trip
CitiGarden Hotel, South San Francisco
Fair2.0 / 5
Convenient to airport
Bed was not comfortable & the ventilation was not great.
1 night business trip

See all reviews

CitiGarden Hotel, South San Francisco

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