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Gran Hotel Plaza Imperial, Toluca (and vicinity)

3 stars
Km 57.5 Carr. Mexico-TolucaTolucaMEX52170Mexico, ‏‎800-491-6126
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Good3.7 / 5
Breakfast
Tasty breakfast
Comfort
Rather comfortable
Amenities
Bad amenities
Cleanliness
Dirty
190See all 190 Hotels.com reviews
From 51 reviewsTripAdvisor Traveller Rating

Gran Hotel Plaza Imperial, Toluca (and vicinity)

Hotel Info: 866-539-8117

from $36
  • One King Bed Suite Smoking
  • Two Double Beds Smoking
  • Two Double Beds Non Smoking
  • Two Double Bed Accessible Smoking
  • Superior Room
  • Standard Room
  • 1 King Bed Deluxe Single Room Nonsmoking
  • Executive Room with One King Bed or Two Double Beds
  • Standard Room (with Two Double Beds)
  • One King Bed With Jacuzzi Smoking
  • 2 Double Beds Executive Room Nonsmoking
  • One King Bed Deluxe Single Room Smoking

At a glance

Key facts

Hotel size

  • This hotel has 150 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is 1 PM
Airport shuttle service is available during limited hours. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle during limited hours *

Parking

  • Free self parking

Also known as

  • Gran Hotel Imperial
  • Gran Hotel Plaza
  • Gran Hotel Plaza Imperial
  • Gran Hotel Plaza Imperial Toluca
  • Gran Plaza Imperial
  • Gran Plaza Imperial Toluca
  • Hotel Gran Plaza Imperial
  • Hotel Plaza Imperial
  • Plaza Imperial

Policies

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Airport shuttle service is offered for an extra charge

In the hotel

Food and drink
  • Free continental breakfast
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Billiards or pool table
Working away
  • Business center
  • Conference space
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Year Built 1982
  • Safe-deposit box at front desk

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping

Special features

Dining

Plaza Metepec - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Gran Hotel Plaza Imperial, Toluca (and vicinity)’s small print

Also known as

  • Gran Hotel Imperial
  • Gran Hotel Plaza
  • Gran Hotel Plaza Imperial
  • Gran Hotel Plaza Imperial Toluca
  • Gran Plaza Imperial
  • Gran Plaza Imperial Toluca
  • Hotel Gran Plaza Imperial
  • Hotel Plaza Imperial
  • Plaza Imperial

Policies

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.7 /5 from 190 reviews

Gran Hotel Plaza Imperial, Toluca (and vicinity)
Poor1.0 / 5
No what I was expected
I arrive at the hotel and after looking at the room decide to leave and book another hotel in toluca. I will not recommend this hotel to friends or family
3 night family trip
Gran Hotel Plaza Imperial, Toluca (and vicinity)
Excellent4.0 / 5
Excelent choice for our money
The hotel was the best price option that is why we chose it. It turned out to be convenient and a good deal for our money. The rate included breakfast internet access and free parking. Breakfast was a buffet but like the ones in Mexico, very complete... internet was sufficient and free parking was real. We would definitely choose this hotel again.
2 night business trip
Gran Hotel Plaza Imperial, Toluca (and vicinity)
Outstanding5.0 / 5
Really nice place
Excellent hotel with nice indoor pool and good breakfast buffet included. The rooms are fine. Our room had a heat/ac unit that would not work. They brought us a portable heater that helped but not quite good enough. Had trouble loading the address into the gps. No problem on Google. The address is a km on the highway which the gps would not accept.
1 night family trip
Gran Hotel Plaza Imperial, Toluca (and vicinity)
Excellent4.0 / 5
Nice hotel if you are in transit
Breakfast buffet was excellent. Plenty of choices. Hotel staff very helpful. Would stay again.
1 night trip
Gran Hotel Plaza Imperial, Toluca (and vicinity)
Fair2.0 / 5
Poor Wi-Fi, no cold water, I do not recommend this hotel
2 night trip

See all reviews

Gran Hotel Plaza Imperial, Toluca (and vicinity)

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