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Shangri-La's Le Touessrok Resort & Spa, Trou d'Eau Douce

5 stars
Trou D'Eau DouceTrou d'Eau DouceMauritius, 800-491-6126
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Excellent4.5 / 5
Breakfast
Tasty breakfast
Location
Great location
Service
Fantastic service
Value
Fairly good value for money
77See all 77 Hotels.com reviews
From 432 reviewsTripAdvisor Traveller Rating

Shangri-La's Le Touessrok Resort & Spa, Trou d'Eau Douce

Hotel Info: 866-539-8117

from $453
  • Deluxe Room, Beachfront
  • Junior Suite, Ocean View (Hibiscus)
  • Junior Suite, Beachfront (Hibiscus)
  • Villa
  • Deluxe Single Room
  • Junior Suite, Single Occupancy
  • Deluxe Room, Ocean View
  • Junior Suite
  • Junior Suite, Beachfront (Hibiscus)
  • Suite, Ocean View
  • Deluxe Room, Beachfront
  • Royal Suite
  • Deluxe Suite
  • Junior Suite, Ocean View (Hibiscus)
  • Junior Suite, Beachfront (Frangipani)
  • Deluxe Room
  • Deluxe Room, Ocean View
  • Junior Suite, Ocean View (Frangipani)
  • Deluxe Room

At a glance

Key facts

Hotel size

  • This hotel has 203 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 2 PM-5 AM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare *

  • Children's club *

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Free self parking

  • Free nearby parking

Offsite

  • Free beach shuttle

Also known as

  • Touessrok
  • Touessrok Hotel
  • Touessrok Hotel Trou d'Eau Douce
  • Touessrok Trou d'Eau Douce
  • Shangri-La's Touessrok Resort Trou d'Eau Douce
  • Shangri-La's Touessrok Trou d'Eau Douce
  • Shangri-La's Touessrok
  • Shangri-La's Touessrok Resort

Policies

Children under 16 years old are not allowed in the spa without adult supervision.

Guests under 16 years old are not allowed in the spa.

Reservations are required for golf tee times, massage services, and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • New Year's Eve gala dinner fee for stays on 31 December

Optional extras

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

In the hotel

Taking the kids?
  • Children's club (surcharge)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Free buffet breakfast daily
  • 7 restaurants
  • 2 bars/lounges
  • 2 beach bars
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • On private beach
  • Free beach shuttle
  • Number of outdoor pools - 2
  • Children's pool
  • Fitness facilities
  • Golf course on site
  • Outdoor tennis courts - 4
  • Full-service spa
  • Spa treatment room(s)
  • Beach sun loungers
  • Pool sun loungers
  • Health club
  • Tennis on site
  • Spa tub
  • Beach umbrellas
  • Pool umbrellas
  • Sauna
  • Beach towels
  • Billiards or pool table
Working away
  • Business center
  • Number of meeting rooms - 2
  • Conference space
  • Meeting rooms 2
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built 2005
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Things to enjoy
  • In-room massage available
  • Individually furnished
  • Balcony
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
Be entertained
  • 40-inch LCD TV
  • Premium TV channels
  • IPod docking station
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

Givenchy Spa has 9 treatment rooms including rooms for couples. Services include massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna.

Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Dining

Three-Nine-Three - Overlooking the ocean and pool, this restaurant serves breakfast and dinner.

Barlens - This beachfront restaurant specializes in seafood and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Safran - This poolside restaurant specializes in Indian cuisine and serves dinner only. Reservations are required. Open select days.

Recreation

On Site

  • Fitness facilities
  • Golf course on site
  • Health club
  • Outdoor tennis courts - 4
  • Sauna
  • Spa tub
  • Tennis on site
  • Fitness classes on site
  • Bicycle rentals on site
  • Fishing on site
  • Golfing on site
  • Kayaking on site
  • Parasailing on site
  • Pilates classes on site
  • Playground on site
  • Rowing or canoeing on site
  • Sailing on site
  • Scuba diving on site
  • Snorkeling on site
  • Tennis lessons on site
  • Volleyball on site
  • Water skiing on site
  • Windsurfing on site
  • Yoga classes/instruction on site

Shangri-La's Le Touessrok Resort & Spa, Trou d'Eau Douce’s small print

Also known as

  • Touessrok
  • Touessrok Hotel
  • Touessrok Hotel Trou d'Eau Douce
  • Touessrok Trou d'Eau Douce
  • Shangri-La's Touessrok Resort Trou d'Eau Douce
  • Shangri-La's Touessrok Trou d'Eau Douce
  • Shangri-La's Touessrok
  • Shangri-La's Touessrok Resort

Policies

Children under 16 years old are not allowed in the spa without adult supervision.

Guests under 16 years old are not allowed in the spa.

Reservations are required for golf tee times, massage services, and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • New Year's Eve gala dinner fee for stays on 31 December

Optional extras

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.5 /5 from 77 reviews

Shangri-La's Le Touessrok Resort & Spa, Trou d'Eau Douce
Excellent4.0 / 5
Good hotel but need work on their food & service
The hotel was great, with beautiful beaches and complimentary shuttle to Ile Aux Cerfs and Shangri-La's private island. All the rooms are facing the beach/sea. However we find the mattress too firm for comfort. Location: Compared to Grand Baie and Flic en Flac, this part of the island is a bit too boring. Food: Very limited restaurants you can go to except those (overpriced) in the hotels. We were quite disappointed with the food in Shangri-La. The bread is hard and chewy, and some with nuts are rancid!? Like what some others said, food in Mauritius is just average. I would not recommend eating at the hotel unless you are on half/full board. Oh, do note that room service commands a delivery fee :(. Service: it is very individual. some great and some bad. Generally, the service from the housekeeping team and servers at the private island were fantastic. Service at the main restaurant (Le Bazar) are generally good especially if they are not busy. Service at The Republik was disappointing. We were rushed to make an order and they were eager to clear the table (despite the restaurant being very empty). Service at the reception is ok but i was a bit fed-up with a lady who said will get back to me but never return. Overall, it is a great hotel with good size rooms, great facilities, thoughtful services (water at the beach, slippers, beach bag, etc). But they really need to work on the food. And more warmth in their service would be great.
7 night family trip
Shangri-La's Le Touessrok Resort & Spa, Trou d'Eau Douce
Outstanding5.0 / 5
Outstanding service. Shangri-la personnnel was very attentative and kind
7 night romance trip
Shangri-La's Le Touessrok Resort & Spa, Trou d'Eau Douce
Outstanding5.0 / 5
The best hotel on Mauritius
Fantastic. The staff are so friendly and whilst it is unfair to single any employee out Noel in the restaurant looked after us well and Bertie tried so hard (but without successes) to teach me to water ski. The hotel has a great location and one week after my visit it was due to close for full refurbishment and will reopen as a Shangri La Hotel (very exciting) !
1 night trip with friends
Shangri-La's Le Touessrok Resort & Spa, Trou d'Eau Douce
Outstanding5.0 / 5
Wow factor
Beautiful place - definitely has the 'wow' factor. Great that you've also got a private island to escape to with a free boat transfer. The golf course is also one of the best I've ever seen, but very expensive if you don't have your own clubs and they insist on wearing spikes, so you have to rent. Nonetheless, every detail has been taken care of in the hotel, and the meet and greet/check-in is very relaxing and no queuing whilst you eat a mango sorbet looking out onto the blue lagoon - the best check in ever! The doctor was excellent too - unfortunately got cut up by some coral, so be careful swimming!
2 night romance trip
Shangri-La's Le Touessrok Resort & Spa, Trou d'Eau Douce
Outstanding5.0 / 5
Beautiful, but with a few issues
Lovely hotel, beautiful grounds and beaches, pure luxury. The Junior Suite rooms were very nice; all the facilities; coffee machine, ice, scented oils, balcony, 2 basins, huge free standing bath, large shower, sofa, large desk etc etc. Only issues; standard wi-fi was very poor (slow and patchy) and they offered an enhanced wi-fi that was about $30 per day! Come on, this is 2014! And the buffet meal at $80 (not including drinks) was not good value. And the Spa was a little bland and clinical (having been at the Dinarobin at the start of the week I wasn't overly impressed). Still not bad or anything, just no wow factor, a shame given the resort is pretty awesome.
2 night business trip

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Shangri-La's Le Touessrok Resort & Spa, Trou d'Eau Douce

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