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Buenaventura Grand Hotel & Great Moments - All Inclusive

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Beach/ocean view
On the beach, beach massages, beach bar
On the beach, beach massages, beach bar
On the beach, beach massages, beach bar
2 outdoor pools

Overview of Buenaventura Grand Hotel & Great Moments - All Inclusive

Buenaventura Grand Hotel & Great Moments - All Inclusive

4.0 star property
All-inclusive property with full-service spa, connected to the convention centre, near Camarones Beach

7.8/10 Good

998 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Bar
Map
Avenida Mexico 1301, Puerto Vallarta, JAL, 48350
Main amenities
  • Daily housekeeping
  • On the beach
  • 3 restaurants and 2 poolside bars
  • 3 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Free children's club
  • Free supervised childcare
  • Health club
  • Children's pool
  • Beach bar
  • 24-hour room service
Feel at home
  • Babysitting (surcharge)
  • Children's pool
  • Children's club
  • Private bathroom
  • Cable/satellite TV service
  • Garden

Room options

About this area

What's nearby

  • In Colonia 5 de Diciembre
  • Malecon - 12 min walk
  • Playa de los Muertos - 9 min drive
  • Cruise Ship Terminal - 14 min drive
  • Bay of Banderas - 24 min drive
  • Playa Mismaloya - 35 min drive
  • Nayar Vidanta Golf - 34 min drive
  • Nuevo Vallarta Beach - 37 min drive
  • Playa Bucerias - 45 min drive

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 24 min drive

Restaurants

  • Captain Don's - 2 min walk
  • El Carboncito - 2 min walk
  • Cesare - 3 min walk
  • Mariscos La Tia - 3 min walk
  • Restaurant Rio Grand - 4 min walk

About this property

Buenaventura Grand Hotel & Great Moments - All Inclusive

At Buenaventura Grand Hotel & Great Moments - All Inclusive, you can hit the beach to get a beach massage or sip a drink at the beach bar, plus you'll be within a 15-minute walk of Malecon. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and facials. Frutas y Flores, one of 3 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this upmarket property include 2 poolside bars, a free kid's club and a health club. The helpful staff and bar get good marks from fellow travellers.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
Meals and beverages at companion properties
Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Kayaking
Snorkelling
Surfing/body boarding

Land activities

Fitness facilities
Football
Volleyball

Lessons/classes/games

Yoga

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Languages

English, French, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 231 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free off-site parking within 16 ft

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • 3 restaurants
  • 3 bars/lounges
  • 2 poolside bars
  • Beach bar
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Children's pool
  • Free supervised childcare/activities
  • Children's menu

What to do

  • On the beach
  • Golfing nearby
  • Kayaking nearby
  • Snorkelling nearby
  • Whale watching nearby

Working away

  • Business centre
  • Meeting room
  • Computer station
  • Conference space (111 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Umbrellas

Facilities

  • 2 buildings/towers
  • Built in 1982
  • Garden
  • Terrace
  • Health club
  • 2 outdoor pools
  • Arcade/games room
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

Languages

  • English
  • French
  • Italian
  • Spanish

Room amenities

Be entertained

  • 32-inch LED TV
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Down duvet
  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
Meals and beverages at companion properties
Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Kayaking
Snorkelling
Surfing/body boarding

Land activities

Fitness facilities
Football
Volleyball

Lessons/classes/games

Yoga

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Spa

The on-site spa has 2 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a spa tub.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Dining

Frutas y Flores – This poolside buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Sunset / Beach Club – This beachfront restaurant serves lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
Corazón Contento – This restaurant specialises in international cuisine and only serves dinner. Reservations are required. Open daily.
La Cabaña – This bar is located by the pool. Open daily.

Fees & policies

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Children under 18 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Policies

Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can rest easy knowing that there's a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.

Also known as

Buenaventura Grand Hotel All Inclusive Puerto Vallarta
Buenaventura Grand Hotel All Inclusive
Buenaventura Grand Hotel Great Moments All Inclusive
Buenaventura Grand
Buenaventura Grand Great Moments Puerto Vallarta
Buenaventura Puerto Vallarta
Buenaventura Grand Hotel Puerto Vallarta
Buenaventura Grand Great Moments
Buenaventura Grand Great Moments All Inclusive Puerto Vallarta
Buenaventura Grand Great Moments All Inclusive
Buenaventura Grand Hotel Spa All Inclusive

Frequently asked questions

Does Buenaventura Grand Hotel & Great Moments - All Inclusive offer free cancellation for a full refund?
Yes, Buenaventura Grand Hotel & Great Moments - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Buenaventura Grand Hotel & Great Moments - All Inclusive?
As of 1 December 2022, prices found for a 1-night stay for 2 adults at Buenaventura Grand Hotel & Great Moments - All Inclusive on 22 December 2022 start from €266, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Buenaventura Grand Hotel & Great Moments - All Inclusive?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Buenaventura Grand Hotel & Great Moments - All Inclusive?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Buenaventura Grand Hotel & Great Moments - All Inclusive?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Buenaventura Grand Hotel & Great Moments - All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at Buenaventura Grand Hotel & Great Moments - All Inclusive?
You can check in from 3:00 PM - anytime. Check-out time is noon.
Is there an on-site casino at Buenaventura Grand Hotel & Great Moments - All Inclusive?
No, this property doesn't have a casino, but Vallarta Casino (5-min drive) is nearby.
What is there to do at Buenaventura Grand Hotel & Great Moments - All Inclusive and nearby?
Have fun with activities such as boat tours, kayaking and snorkelling, and practise your swing at the nearby golf course. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Buenaventura Grand Hotel & Great Moments - All Inclusive also has 2 poolside bars, 3 bars and a health club, as well as an arcade and a garden.
Are there restaurants at or near Buenaventura Grand Hotel & Great Moments - All Inclusive?
Yes, there are 3 on-site restaurants, featuring al fresco dining, international cuisine and ocean views. Nearby restaurants include Restaurant Rio Grand (4-min walk), La Traviata (4-min walk) and Restaurant Fei Long (4-min walk).
What's the area around Buenaventura Grand Hotel & Great Moments - All Inclusive like?
Buenaventura Grand Hotel & Great Moments - All Inclusive is in Colonia 5 de Diciembre, a short 12-minute walk from Malecon and 3 minutes' walk from Camarones Beach. Travellers say that the area is central and good for shopping.

Overall score and ratings

7.8

Good

8.4/10

Cleanliness

8.5/10

Staff & service

7.7/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

4/10 Fair

Unfortunately I Had book a honeymoon room and they said they over sold and could give me that room and down graded my room.
Ricardo, 3-night romance trip
Verified Expedia guest review

6/10 Good

Food was great! BUT… the service was disappointing. They seemed understaffed while we hung out at the pool. The pool closed early (8pm). When we called the front desk from our room, we didn’t get an answer (twice) in the middle of the day. The room comes with two water bottles. Additional water bottles are charged, yet they did not have a station where we could fill water bottles. This discourages staying hydrated and is not eco-friendly. We will not stay here again.
Jennifer, 4-night romance trip
Verified Expedia guest review

6/10 Good

Front desk lady rude. Food was decent. Room was fine.
Diana, 3-night trip with friends
Verified Expedia guest review

8/10 Very good

juan, 2-night trip
Verified Expedia guest review

2/10 Poor

Terrible experiencia, Las fotografías de las habitaciones que están en línea no se parece a las que te dan en el hotel. El servicio al cliente no es su prioridad. Page mucho dinero por un habitación doble con balcón y vista al mar. Me dieron un pequeño cuarto viejo con olor a humedad, la regadera con moho, el aire acondicionado no funciona, el mini bar no funcionaba , no tenía balcón solo una pequeña ventana . Me cambiaron 3 veces de habitación. Poco personal para atender tanta gente, el buffet se llena y hay que hacer una fila enorme para poder comer. La alberca la cierran súper temprano 8:pm no música todo súper aburrido . Definitivamente no volvería a hospedarme en esta lugar .
Maribel, 6-night family trip
Verified Expedia guest review

6/10 Good

Nothing really to be excited about it is it OK place to stay for the money not something I would do again, the adult pools are full of kids and nobody care everybody play their own music Other than the bartender brings you a blended drinks fast enough if you tip them well it will be very sad vacation
vaclav, 1-night romance trip
Verified Orbitz guest review

6/10 Good

Maintenance bathrooms, curtain,locks doors loose, water damage in the ceiling bathroom, lock door patio
Sergio, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

The consistency of good service made the trip even better.
Kairo, 4-night romance trip
Verified Expedia guest review

4/10 Fair

Not a fan of this resort. Food was not seasoned well. there was a cat that would jump on the table and dishes. people service food with no gloves and cuts all over there hands. the same repetitive meal for lunch. no variety. The pool is extremely slippery and very dangerous.
Gisselle, 6-night family trip
Verified Expedia guest review

4/10 Fair

The property is divided into 2 units. The old unremodeled side and the remodeled/upgraded side. Let's start with the old units. This side of the property is OLD. The rooms show and smell their age. The rooms and restrooms are from the 1960's. The air conditioning units are from the same time period. The restrooms are outdated and smelly. We asked to be moved to a different room because the smell of the room we were given was old musty. It was making my stomach hurt. I had to speak to several different people at the lobby. Each person was reluctant to make the switch but with enough pressure they made it happen. I was moved to the new remodeled side of the property. I believe it is exclusive for members only. Can't complain about this side of the property everything was newly remodeled and modern. The A/C in our room wasn't the greatest but it was good enough to keep the room cool. The first night was great then on nights 2-6 we battled little cockroachs coming from the bathroom. It was disgusting! I made our cleaning lady aware of the roches and a maintenance guy was quickly called to spray our restroom. It didn't help. The cockroachs came back EVERY SINGLE NIGHT. I saw them in the hallways as well. We have pictures to prove it. So if management wants to contact me, please do so. The food was very good and tasty, but the selection and variety weren't great. The menu repeated every day. The staff was friendly and attentive can't complain about them. Not coming back!!!!
Hector Ulises, 6-night family trip
Verified Expedia guest review