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Buenaventura Grand Hotel & Great Moments - All Inclusive, Puerto Vallarta

4 stars
Avenida Mexico 1301Puerto VallartaJAL48350Mexico, ‏800-491-6126
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Good3.7 / 5
Location
Great location
Service
Fantastic service
Breakfast
Tasty breakfast
Food
Food is all right
301See all 301 Hotels.com reviews
From 1,870 reviewsTripAdvisor Traveller Rating

Buenaventura Grand Hotel & Great Moments - All Inclusive, Puerto Vallarta

Hotel Info: 866-539-8117

from $140
  • Honeymoon Suite, 1 King Bed
  • Double Deluxe
  • Deluxe Room, Ocean View
  • Deluxe King

At a glance

Key facts

Hotel size

  • This hotel has 234 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

  • Free children's club (ages 4 - 12)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free valet parking

  • Free nearby parking

Other information

  • All-inclusive (taxes and gratuities included)
  • Resort fee included

Also known as

  • Buenaventura
  • Buenaventura Hotel Puerto Vallarta
  • Buenaventura Puerto Vallarta
  • Buenaventura Grand Hotel Puerto Vallarta
  • Buenaventura Beach Hotel Puerto Vallarta
  • Buenaventura Grand Hotel Great Moments All Inclusive
  • Buenaventura Grand Great Moments Puerto Vallarta
  • Buenaventura Grand Great Moments
  • Buenaventura All Inclusive
  • Buenaventura Grand
  • Buenaventura Grand Hotel
  • Buenaventura Grand Hotel All Inclusive
  • Buenaventura Grand Hotel All Inclusive Puerto Vallarta
  • Buenaventura Grand Puerto Vallarta
  • Buenaventura Hotel
  • Hotel Buenaventura

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Children under 18 years old are not allowed in the spa without adult supervision.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • New Year's Eve gala dinner fee for stays on 31 December
  • Resort fee

Optional extras

Babysitting/childcare is available for an extra charge

In the hotel

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (free)
Food and drink
  • 5 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Beach bar
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Number of outdoor pools - 2
  • Children's pool
  • Health club
  • Full-service spa
  • Spa treatment room(s)
  • Personal motorized watercraft on site
  • Golfing nearby
  • Kayaking nearby
  • Parasailing nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Spa tub
  • Steam room
  • Arcade/game room
Working away
  • Business center
  • Conference space size (feet) - 111
  • Conference space size (meters) - 10
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Year Built 1982
  • Elevator/lift
  • Safe-deposit box at front desk
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LED TV
  • Digital TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)
  • Meals and beverages at companion properties
  • Dining and beverage availability limited at one or more venues

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Water activities
  • Kayaking
  • Snorkeling
  • Surfing/boogie boarding

Land activities
  • Fitness facilities
  • Soccer
  • Volleyball

Lessons/classes/games
  • Yoga

Kids' club
  • Supervised activities for children between 4 and 12 years old

Entertainment
  • Onsite entertainment and activities
  • Onsite live performances
  • Theme parties

Not included
  • Golf green fees
  • Motorized water sports
  • Scuba-diving excursions
  • Premium food items
  • Premium or imported alcoholic beverages
  • Bottled wine
  • Bottled liquor
  • Room service
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

Spa

The full-service, beachfront SHAKTI Spa features 2 treatment rooms, as well as an oversize rooftop spa tub, all with views of the Pacific Ocean allowing your mind and body to relax as the waves murmur in the distance. Services include body scrubs, facials, beauty services, aromatherapy treatments, and 4-hand massages on the beach. Guests under 18 must be accompanied by an adult. Advance reservations are required for all spa services.

Dining

Frutas and Flores - This poolside buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Beach Club - This beachfront restaurant serves light fare only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Sunset Restaurant - This beach restaurant specializes in Mediterranean cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.

Rodisso - This steakhouse specializes in Brazilian cuisine and serves dinner only. Reservations are required.

Miramar - Overlooking the ocean, this restaurant serves dinner only. Reservations are required.

Buenaventura Grand Hotel & Great Moments - All Inclusive, Puerto Vallarta’s small print

Also known as

  • Buenaventura
  • Buenaventura Hotel Puerto Vallarta
  • Buenaventura Puerto Vallarta
  • Buenaventura Grand Hotel Puerto Vallarta
  • Buenaventura Beach Hotel Puerto Vallarta
  • Buenaventura Grand Hotel Great Moments All Inclusive
  • Buenaventura Grand Great Moments Puerto Vallarta
  • Buenaventura Grand Great Moments
  • Buenaventura All Inclusive
  • Buenaventura Grand
  • Buenaventura Grand Hotel
  • Buenaventura Grand Hotel All Inclusive
  • Buenaventura Grand Hotel All Inclusive Puerto Vallarta
  • Buenaventura Grand Puerto Vallarta
  • Buenaventura Hotel
  • Hotel Buenaventura

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Children under 18 years old are not allowed in the spa without adult supervision.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • New Year's Eve gala dinner fee for stays on 31 December
  • Resort fee

Optional extras

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.7 /5 from 301 reviews

Buenaventura Grand Hotel & Great Moments - All Inclusive, Puerto Vallarta
Fair2.0 / 5
Needs improvements.
It was hot and food was not good. Need improvement in many areas. More food selections, more fans, more wait service, more bar service, bigger bed, better soap and shampoo, more activities and entertainment, need alot of improvements overall. Will not recommend or stay again.
4 night family trip
Buenaventura Grand Hotel & Great Moments - All Inclusive, Puerto Vallarta
Excellent4.0 / 5
Solo getaway
I had a wonderful stay! The staff was very friendly and the location was perfect! Never have I met such a friendly city. I will be back!
4 night trip
Buenaventura Grand Hotel & Great Moments - All Inclusive, Puerto Vallarta
Excellent4.0 / 5
Overall the hotel, rooms, service, and food were excellent! However we brought a large group (20+) and from the get go of making reservations there was one issue after another. They don't seem to have a very updated reservation system and the front desk was always confused. Their spa couldn't accommodate more than 2 people at a time so they would send you to the hotel next door which was not great at all in comparison. The restaurants were hesitant to seat us all together so it was always a battle. Check in/check out was confusing. I wouldn't recommend it for groups at all. However the rooms were clean, large, and decorated nicely. Some rooms had the most terrible mildew smell so ask for 2nd story or higher instead of ground level. The pools were well maintained and seats could always be found. The poolside drink service was fantastic (we love Jorge!). The location is perfect if you want to be near downtown - you can walk everywhere. The food exceeded our expectations especially for an all-inclusive. Overall I would recommend it however you get what you pay for so don't expect it all to be fantastic.
3 night trip with friends
Buenaventura Grand Hotel & Great Moments - All Inclusive, Puerto Vallarta
Excellent4.0 / 5
Great stay, showing improvements from last year!
Wonderful stay, hotel provided a free upgrade to a King bed with a jaccuzzi tub in the room overlooking the ocean! Food has improved a lot since 2015 stay. Overall hotel has a lot of improvements from last year.
5 night romance trip
Buenaventura Grand Hotel & Great Moments - All Inclusive, Puerto Vallarta
Excellent4.0 / 5
No compensation if you get hurt.
Kids taking pictures, NOT professionals, I got hurt during the photo session and she just left me there bleeding next to the rocks. Some security person finally came and helped clean the blood and filed a report-- or at least he said he would, but who knows. The incident left my leg scarred for life but no one offered any type of compensation. The room was clean but the jacuzzi was not working properly and when we called they said they'll send someone to fix it but never did. The pressure to agree to a "short presentation" is annoying and constant (it is a time share even if they don't call it that).
5 night romance trip

See all reviews

Buenaventura Grand Hotel & Great Moments - All Inclusive, Puerto Vallarta

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