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Holiday Inn Express Crestwood, an IHG Hotel

2.5 star property
No-frills Crestwood hotel with indoor pool

Choose dates to view prices

Holiday Inn Express Crestwood, an IHG Hotel

Photo gallery for Holiday Inn Express Crestwood, an IHG Hotel

Indoor pool
Exterior
In-room safe, desk, soundproofing, iron/ironing board
Free buffet breakfast
Lobby

Overview of Holiday Inn Express Crestwood, an IHG Hotel

7.8

Good

Property highlights

  • Pool
  • Free parking
  • Free WiFi
  • Gym
  • Air conditioning
  • Laundry facilities
Map
13330 South Cicero Avenue, Crestwood, IL, 60445
Main amenities
  • Daily housekeeping
  • Indoor pool
  • Fitness center
  • Business center
  • Meeting rooms
  • 24-hour front desk
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Conference space
  • Multilingual staff
  • Free newspapers in the lobby
Feel at home
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

In-room safe, desk, soundproofing, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible (Communication Accessible)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Double Beds, Accessible (Communication Accessible)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communication Accessible)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communication Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible (Accessible Tub)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Double Beds, Accessible (Accessible Tub)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

Standard Room, 1 King Bed (Extra Floor Space) | In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed (Extra Floor Space)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Accessible (Accessible Tub)

  • Sleeps 2
  • 1 King Bed

About this area

What's nearby

  • Hollywood Casino Amphitheatre - 16 min drive
  • University of Chicago - 23 min drive
  • Lake Michigan - 24 min drive

Getting around

  • Chicago Midway Airport (MDW) - 29 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 39 min drive
  • Midlothian Station - 5 min drive
  • Oak Forest Station - 5 min drive
  • Blue Island Robbins Station - 6 min drive

Restaurants

  • Simply Slices - 2 min drive
  • Pepe's Express Mexican Restaurant - 10 min walk
  • El Gallo Tapatio II - 11 min walk
  • Hollywood Park - 14 min walk
  • Barraco's Pizza & Catering - 4 min walk

About this property

Holiday Inn Express Crestwood, an IHG Hotel

Located near a train station, Holiday Inn Express Crestwood, an IHG Hotel is a great choice for a stay in Crestwood. For a workout, you can visit the fitness center or go for a morning swim at the indoor pool.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 123 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - midnight
  • Express check-out available
  • Minimum check-in age: 21
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Onsite parking includes off-street options

Property amenities

Food and drink

  • Free buffet breakfast

Working away

  • Business center
  • Meeting rooms
  • Conference space (1200 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Fitness center
  • An indoor pool

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Assistive listening devices available

Room amenities

Be entertained

  • Flat-screen television
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Alarm clock
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Refundable deposits

  • Deposit: USD 10 per accommodation, per stay

Children & extra beds

  • Rollaway beds are available for USD 20.0 per stay

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Contactless check-out is available.

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a smoke detector and a security system on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.

Also known as

Crestwood Holiday Inn Express
Holiday Inn Express Crestwood
Holiday Inn Express Hotel Crestwood
Crestwood Hampton Inn
Hampton Inn Chicago Crestwood Hotel Crestwood
Hampton Inn Crestwood
Holiday Inn Express Crestwood Hotel

Frequently asked questions

Does Holiday Inn Express Crestwood, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Express Crestwood, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Holiday Inn Express Crestwood, an IHG Hotel?
As of Oct 4, 2023, prices found for a 1-night stay for 2 adults at Holiday Inn Express Crestwood, an IHG Hotel on Oct 18, 2023 start from $103, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Holiday Inn Express Crestwood, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Holiday Inn Express Crestwood, an IHG Hotel?
Yes, there's an indoor pool.
Are pets allowed at Holiday Inn Express Crestwood, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Holiday Inn Express Crestwood, an IHG Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Holiday Inn Express Crestwood, an IHG Hotel?
You can check in from 4:00 PM - midnight. Check-out time is 11:00 AM. Express check-out and contactless check-out are available.
Is there an onsite casino at Holiday Inn Express Crestwood, an IHG Hotel?
No, this hotel doesn't have a casino, but Horseshoe Hammond Casino (25-min drive) is nearby.
What is there to do at Holiday Inn Express Crestwood, an IHG Hotel and nearby?
Holiday Inn Express Crestwood, an IHG Hotel has an indoor pool and a fitness center.
What's the area around Holiday Inn Express Crestwood, an IHG Hotel like?
Holiday Inn Express Crestwood, an IHG Hotel is located a short 13-minute walk from Hollywood Park.

Reviews

7.8

Good

7.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Very Good

I’ll stay again
Lovely staff! Very comfy beds. No luggage racks. Two messes on floor were never cleaned up from a Saturday afternoon thru a Sunday.
Elizabeth, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Worked for the wedding
Lew, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Bad Customer Service
I Holiday Inn an Crestwood is somewhere I visit at least twice a month sometimes so it's obvious that I like it however, this visit was the worst I've ever had. I had just gotten out of the tub and decided I wanted to watch television only to see that the television did not work, I couldn't take a bath because the stopper in the tub did not go all the way down so I had to stick towels in the drain in order to take a bath. When I went to turn on the television, it didn't work so I called downstairs and I asked if they could bring batteries for the remote there was a young lady that told me no sweetie. You have to come down yourself and get the batteries, I said, first of all my name is not sweetie and I'm probably old enough to be your mother and you need to address me as such. She got smart with me over the phone being very combative. There was a nice young man that came upstairs with batteries for the remote and I was able to watch television I've decided to go downstairs to address the young lady for calling me sweetie and to tell her that wasn't professional. She ended up again being very combative. Another young lady decided to join in on her side, telling me how they didn't have to bring batteries up after a certain time I explain to her head rooms been checked you would've known that my TV was not working properly and that my tub did not stop up properly. I ended up coming upstairs very upset, and my whole night was ruined.
Sharonda, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Breakfest was terrible. Out of many items hot & cold. This was @8:55am on Sunday. Breakfast served till 10:30am. Hotel employee was sitting in dining area just talking with a friend. Carpeting in room was very dirty looking. In need of an update. Better management would help.
1-night family trip
Verified Hotels.com guest review

6/10 Good

Shirley, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

The staff was so friendly and very nice!
ANTHONY, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

I believe Latrina was the one that checked us in and she was absolutely amazing. Hotel was clean. We loved it! Great location
1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

john, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Holly, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Filthiest Hotel Ever!!!!!
The dirtiest hotel I’ve ever stayed in! You could write in the dust in the room. The floor in the breakfast area was so greasy my son could slide around in his sneakers. The back tub look like it came from a construction site and the AC sounded like a dying lawn mower. Seriously gross! Not a single carpet look like it had been vacuumed in a while. Very disgusting. Elevator smelled like vomit. I could go on but I feel this is enough.
Nathan, 1-night family trip
Verified Hotels.com guest review