I Holiday Inn an Crestwood is somewhere I visit at least twice a month sometimes so it's obvious that I like it however, this visit was the worst I've ever had. I had just gotten out of the tub and decided I wanted to watch television only to see that the television did not work, I couldn't take a bath because the stopper in the tub did not go all the way down so I had to stick towels in the drain in order to take a bath. When I went to turn on the television, it didn't work so I called downstairs and I asked if they could bring batteries for the remote there was a young lady that told me no sweetie. You have to come down yourself and get the batteries, I said, first of all my name is not sweetie and I'm probably old enough to be your mother and you need to address me as such. She got smart with me over the phone being very combative. There was a nice young man that came upstairs with batteries for the remote and I was able to watch television I've decided to go downstairs to address the young lady for calling me sweetie and to tell her that wasn't professional. She ended up again being very combative. Another young lady decided to join in on her side, telling me how they didn't have to bring batteries up after a certain time I explain to her head rooms been checked you would've known that my TV was not working properly and that my tub did not stop up properly. I ended up coming upstairs very upset, and my whole night was ruined.