Copthorne Hotel & Apartments Queenstown Lakeview

Photo gallery for Copthorne Hotel & Apartments Queenstown Lakeview

Primary image
Indoor spa tub
Balcony
Apartment, 2 Bedrooms | Terrace/patio
In-room safe, desk, blackout curtains, iron/ironing board

Overview of Copthorne Hotel & Apartments Queenstown Lakeview

Copthorne Hotel & Apartments Queenstown Lakeview

4.0 star property
Mountain hotel in Queenstown City Centre with restaurant and bar/lounge

8.0/10 Very good

1,001 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Gym
  • Non-smoking
  • Bar
  • 24/7 front desk
Map
88 Frankton Road, Queenstown, 9300
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Breakfast available
  • Ski storage
  • Fitness centre
  • Spa tub
  • 24-hour room service
  • Coffee shop/cafe
  • 24-hour front desk
  • Car hire on site
  • Library
For families
  • Free cots/infant beds
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains

Choose dates to view prices

About this area

What's nearby

  • In Queenstown City Centre

Getting around

  • Queenstown (ZQN-Queenstown Intl.) - 7 min drive

About this property

Copthorne Hotel & Apartments Queenstown Lakeview

4-star eco-friendly hotel in the heart of Queenstown City Centre
Consider a stay at Copthorne Hotel & Apartments Queenstown Lakeview and take advantage of a coffee shop/cafe, a library and dry cleaning/laundry services. For some rest and relaxation, visit the hot tub. The on-site restaurant, Hillarys Restaurant, features local cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as car hire on site and a bar.
Other perks at this hotel include:
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), tour/ticket information and smoke-free property
  • A lift, a front desk safe and luggage storage
  • Guest reviews speak highly of the breakfast and location
Room features
All guest rooms at Copthorne Hotel & Apartments Queenstown Lakeview feature comforts, such as 24-hour room service, as well as amenities, such as complimentary wireless Internet access and safes. Guest reviews speak well of the cleanliness, overall comfort rooms at the property.
Extra amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with free toiletries and hairdryers
  • 32-inch LCD TVs with premium channels
  • Mini fridges, free infant beds and free tea bags/instant coffee

Languages

Chinese (Mandarin), English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 85 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time starts at 2 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas (5-device limit)
  • Free WiFi in rooms (5-device limit)

Parking

  • On-site parking only available on request
  • Free covered on-site self-parking
  • On-site parking is limited
  • On-site parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:30 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

What to do

  • Beach nearby
  • Bike rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Parasailing nearby
  • Ski runs nearby
  • Windsurfing nearby
  • Skydiving nearby

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Luggage storage
  • Ski storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Library
  • Television in common areas
  • Fitness centre
  • Hot tub

Accessibility

  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Grab bar near toilet

Languages

  • Chinese (Mandarin)
  • English
  • Japanese

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium satellite channels

Home comfort

  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (5-device limit)
  • Phone

Food and drink

  • Mini fridge
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • LED light bulbs
  • Recycling

Special features

Dining

Hillarys Restaurant – This restaurant specialises in local cuisine and only serves breakfast.
The Rocks Cafe & Bar – This bar specialises in local cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Optional extras

  • Breakfast costs between NZD 19 and NZD 27 for adults, and NZD 13 and NZD 13 for children (approximately)
  • Credit card charges are subject to an extra charge of 2 per cent

Renovations and closures

The following facilities or services will be unavailable from August 26 2022 to November 30 2022 (dates subject to change):
  • Hot tub

Parking

  • Guests must contact this property in advance to reserve on-site parking

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium) guidelines.

Policies

This property uses a grey water recycling system and eco-friendly cleaning products.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Copthorne Apartments
Copthorne Hotel & Apartments Lakeview
Copthorne Hotel & Apartments Queenstown Lakeview
Copthorne Hotel Apartments Queenstown
Copthorne Hotel Lakeview
Copthorne Hotel Queenstown
Copthorne Lakeview
Copthorne Lakeview Hotel
Copthorne Queenstown Lakeview
Hotel Copthorne Queenstown
Copthorne Hotel And Apartments Queenstown Lakeview
Copthorne Hotel Apartments Queenstown Lakeview
Copthorne Hotel Apartments Lakeview
Copthorne Hotel & Apartments Queenstown Lakeview Hotel
Copthorne Hotel & Apartments Queenstown Lakeview Queenstown

Frequently asked questions

Does Copthorne Hotel & Apartments Queenstown Lakeview offer free cancellation for a full refund?
Yes, Copthorne Hotel & Apartments Queenstown Lakeview does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Copthorne Hotel & Apartments Queenstown Lakeview?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Copthorne Hotel & Apartments Queenstown Lakeview?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Copthorne Hotel & Apartments Queenstown Lakeview?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Copthorne Hotel & Apartments Queenstown Lakeview?
You can check in starting at 2 PM. Check-out time is 10 AM. Contactless social distancing and check-out are available.
Is there an on-site casino at Copthorne Hotel & Apartments Queenstown Lakeview?
No, this hotel doesn't have a casino, but Skycity Queenstown Casino (13-min walk) and SKYCITY Wharf Casino (15-min walk) are both nearby.
What is there to do at Copthorne Hotel & Apartments Queenstown Lakeview and nearby?
Have fun with activities such as cycling, boat tours and hiking, and practise your swing at the nearby golf course. Relax in the hot tub after a day on the slopes or enjoy the use of a fitness centre.
Are there restaurants at or near Copthorne Hotel & Apartments Queenstown Lakeview?
Yes, Hillarys Restaurant offers local cuisine. Nearby restaurants include Halo (9-min walk), The Bathhouse (9-min walk) and Rata Dining (11-min walk).
What's the area around Copthorne Hotel & Apartments Queenstown Lakeview like?
Copthorne Hotel & Apartments Queenstown Lakeview is in Queenstown City Centre, a short 7-minute drive from Queenstown (ZQN-Queenstown Intl.) and 5 minutes' walk from Lake Wakatipu. Travellers give top marks for the hotel's prime location.

Overall score and ratings

8.0

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

7.7/10

Amenities

7.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

6/10 Good

It’s not comfortable
The hotel design is not right. The balcony upstairs is on top of the bedroom downstairs. We couldn’t sleep as people above us keep dragging their table and chairs on their balcony …
Ngoc, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jodie, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Uncomfortable stay at COPTHORN
Too much construction. Very uncomfortable stay. Staff was v polite but hotel disappointed
GULZAR, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Spacious rooms
Lovely spacious rooms with lake view ten minutes walk from town centre. Comfortable beds. Warm. Great breakfast. Staff friendly
Diane, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Joshua, 4-night trip
Verified Expedia guest review

8/10 Very good

View was good but property felt bit old.and gloomy.
Alay, 3-night family trip
Verified Expedia guest review

8/10 Very good

It would have been better if it wasn’t for all the road works
Jo, 2-night family trip
Verified Expedia guest review

8/10 Very good

.
Tori, 2-night romance trip
Verified Wotif guest review

6/10 Good

Mixed feelings - Stuff are great
The first impression was good Until we found black fibre under two bed sheets. stairway bulb was not working, kitchen sink tap was shaky.Oven door not closing.But tap,sink tap & light was fix by hotel when we were out .
Under bed sheets
Time to upgrade
PG, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Highly enjoyed our stay at the Copthorne considering it was very cold it always felt warm and cozy loved the spa pool
Nikki, 3-night family trip
Verified Expedia guest review