DoubleTree by Hilton San Antonio Downtown

Photo gallery for DoubleTree by Hilton San Antonio Downtown

Primary image
Outdoor pool, open 9:00 AM to 10:00 PM, sun loungers
Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Overview of DoubleTree by Hilton San Antonio Downtown

DoubleTree by Hilton San Antonio Downtown

4.0 star property
4-star aparthotel with outdoor pool, near Market Square

7.6/10 Good

1,142 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Internet access
  • Pet friendly
  • Gym
  • Non-smoking
The price is $115
Price available on 7/6/2022
Map
502 W. Cesar E. Chavez, San Antonio, TX, 78207
Main amenities
  • 249 smoke-free apartments
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • WiFi in the lobby
  • 24-hour fitness center
  • Self parking
  • Coffee shop/cafe
  • 6 meeting rooms
  • 24-hour front desk
  • Garden
  • Front desk safe
For families
  • Children stay free
  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Sheets and towels washed at 60°C
  • Contactless check-out

Choose dates to view prices

About this area

What's nearby

  • Heart of San Antonio
  • Market Square - 9 min walk
  • Cathedral of San Fernando - 14 min walk
  • River Walk - 16 min walk
  • San Antonio Majestic Theater - 19 min walk
  • La Villita - 20 min walk
  • Henry B. Gonzalez Convention Center - 24 min walk
  • Alamo - 25 min walk
  • Tower of the Americas - 27 min walk
  • Hemisfair Park - 27 min walk
  • Alamodome - 36 min walk

Getting around

  • San Antonio International Airport (SAT) - 16 min drive
  • San Antonio Station - 8 min drive

About this property

DoubleTree by Hilton San Antonio Downtown

At DoubleTree by Hilton San Antonio Downtown, you'll be just a 5-minute drive from Market Square and River Walk. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at So Frio, which serves American cuisine and is open for breakfast, lunch, and dinner. A bar/lounge and a 24-hour fitness center are other highlights, and apartments offer MP3 docks and flat-screen TVs. Fellow travelers say good things about the pool and helpful staff.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Temperature checks given to staff
Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 4:00 PM - 11:00 PM
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only)*
  • Service animals welcome

Property amenities

Pool/Spa

  • Outdoor pool
  • Sun loungers

Internet

  • WiFi available (fee applies)

Parking and transportation

  • RV, bus, and truck parking on site
  • Self parking on site (USD 25 per night)
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for onsite parking
  • Onsite parking includes off-street options
  • Car recommended

Family friendly

  • Children stay free
  • Free crib/infant bed

Food and drink

  • Refrigerator
  • Coffee/tea maker

Dining

  • Cooked-to-order breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends: USD 10-18 for adults and USD 5-12 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: USD 25.00 per day

Bathrooms

  • Shower/tub combination
  • Towels provided
  • Hair dryer

Entertainment

  • Flat-screen TV with cable service
  • TV in a common area
  • MP3 docking station
  • Pay movies

Outdoor areas

  • Garden

Laundry

  • Laundry facilities

Work spaces

  • 6 meeting rooms
  • Desk
  • Conference space (9000 square feet)

Climate control

  • Air conditioning

Pets

  • Service animals exempt from fees
  • Pet friendly
  • USD 50.00 per pet per stay
  • Welcoming dogs only

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible van parking
  • Wheelchair-accessible pool
  • Smoke-free property

Services and conveniences

  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout drapes/curtains
  • Safe at front desk
  • Ballroom
  • Vending machine
  • ATM/banking services
  • Reception hall
  • Convenience store

Location highlights

  • Near a metro station
  • In the business district
  • In the city center
  • Near a hospital
  • Near a zoo

Things to do

  • 24-hour fitness center
  • Theme parks nearby

Safety features

  • Carbon monoxide detector
  • Fire extinguisher
  • First aid kit
  • Security system
  • Smoke detector

General

  • 249 rooms
  • 6 floors
  • Built in 1992
  • Connecting/adjoining rooms avaliable

Restaurants on site

  • So Frio

Fees & policies

Refundable deposits

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Deposit: USD 30.00 per night

Optional extras

  • WiFi is available in guestrooms for USD 9.95
  • WiFi is available in public areas for USD 9.95 (rates may vary)
  • Wired Internet access is available in guestrooms for USD 9.95 (rates may vary)
  • Breakfast costs between USD 10 and USD 18 for adults, and USD 5 and USD 12 for children (approximately)
  • Early check-in can be arranged for an extra charge of USD 35.00 (subject to availability)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for USD 25.00 per day

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50.00 per pet, per stay

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Self parking costs USD 25 per night
  • RV/bus/truck parking is available for an extra charge
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 9:00 AM to 10:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

DoubleTree Hilton Hotel San Antonio Downtown
DoubleTree Hilton San Antonio Downtown
DoubleTree San Antonio Downtown
Doubletree By Hilton San Antonio Downtown Hotel San Antonio
DoubleTree Hilton San Antonio Downtown Hotel
DoubleTree Hilton San Antonio Downtown
Hotel DoubleTree by Hilton San Antonio Downtown San Antonio
San Antonio DoubleTree by Hilton San Antonio Downtown Hotel
Hotel DoubleTree by Hilton San Antonio Downtown
DoubleTree by Hilton San Antonio Downtown San Antonio
DoubleTree Hilton Hotel
DoubleTree Hilton
Doubletree Hilton Antonio
Doubletree By Hilton Antonio
DoubleTree by Hilton San Antonio Downtown Aparthotel
DoubleTree by Hilton San Antonio Downtown San Antonio
DoubleTree by Hilton San Antonio Downtown Aparthotel San Antonio

Frequently asked questions

Overall score and ratings

7.6

Good

8.1/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.9/10

Property conditions & facilities

7.9/10

Eco-friendliness

10/10 Exceptional

Jennifer, 1-night trip
Verified Hotels.com guest review

6/10 Good

Tinya, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Passing thru
Stay was a one nighter, but a very comfortable one.
Pete, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Good hotel
Very good!
YI, 3-night business trip
Verified Hotels.com guest review

4/10 Fair

Family trip full of bed bugs
The temperature in the room was great! The hallway was hot. Pool area was super cute. The restaurant had good food. Didnt like how far away we had to park in the garage. Wouldn't feel safe if I had to go back to my car by myself. My mom had bedbugs in her bed!!!!!! She had bites and had to disinfect everything!!! She left some items in the room and was given the runaround by the front desk person. They weren't helpful at all in that situation. Location was close to the Market Square but we will never stay at this hotel again.
Ruby, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Michelle, 2-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Horrible
First day the ac didnt work they didnt switch room until 3 am .then attitude they gave us and the lies We ask there names and they told us a different names Shouldnt feel like we should not have pay the first day
Anh, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing! Willl definitely be back!
Natalie, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

Was ok for the price parking on-site was 25.00 plus tax
Jennifer, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Charles, 2-night business trip
Verified Hotels.com guest review