Skip to main content.
All properties in The Rocks, New South Wales, Australia
1 room, 2 adults

Shangri-La Hotel, Sydney, The Rocks

5-star5 stars
176 Cumberland Street, The Rocks, NSW, 2000, Australia

Luxury hotel with 2 restaurants, near Museum of Contemporary Art
  • Free WiFi
  • Collect nightsYou can collect Hotels.com® Rewards nights here
Superb9.0
Location
Great location
Room
Great room
Service
Fantastic service
Food
Delicious food
1743See all 1,743 Hotels.com reviews
From 7,467 reviews

TripAdvisor Traveller Rating

Shangri-La Hotel, Sydney, The Rocks

from $151
  • Deluxe Darling Harbour 1 King
  • Deluxe Darling Harbour 2 Twins
  • Deluxe Sydney Harbour 1 King
  • Deluxe Sydney Harbour 2 Twins
  • Deluxe Opera House, Room, 1 King Bed, City View
  • Deluxe Opera House, 2 Twin Beds, City View
  • Executive Darling Harbour 1 King
  • Executive Darling Harbour 2 Twins
  • Executive Sydney Harbour View 2 Twins
  • Executive Opera House City View Room, 1 King Bed
  • Executive Opera House City View 2 Twins
  • Horizon Premier Sydney Harbour 1 King
  • Executive Sydney Harbour View 1 King
  • Sydney Harbour Suite 1King
  • Horizon Darling Harbour View 1 King
  • Horizon Sydney Harbour View 1 King
  • Horizon, Sydney Harbour Suite, 1 King Bed, Harbor View
  • Premier Sydney Harbour View 1 King
  • Horizon Opera House City View 1 King
  • Ambassador Suite
  • Horizon Darling Harbour Suite 1 King
  • Horizon, Suite, 1 King Bed, Tower
  • Suite, Business Lounge Access, Harbor View (The Rocks)
  • Suite, Business Lounge Access, Harbor View (Governor)
  • Presidential Suite, Business Lounge Access, Harbor View
  • Royal Suite, Business Lounge Access, Harbor View
  • Executive Sydney Harbour View Suite 1 King
  • Grand Premier Sydney Harbour View 1 King

What’s around Shangri-La Hotel, Sydney, The Rocks

Top spots nearby

Recommended by this property

  • Museum of Contemporary Art (3-minute walk)
  • Sydney Observatory (3-minute walk)
  • The Rocks Markets (5-minute walk)
  • Circular Quay (5-minute walk)
  • Customs House (5-minute walk)
  • Sydney Opera House (8-minute walk)
  • Sydney Harbour Bridge (8-minute walk)
  • Sydney Tower (11-minute walk)
  • Royal Botanic Gardens (12-minute walk)

Getting around

  • Sydney, NSW (SYD-Kingsford Smith Intl.) - 23 min drive
  • Sydney Circular Quay Station - 7 min walk
  • Sydney Milsons Point Station - 27 min walk
  • Sydney North Sydney Station - 6 min drive
  • Wynyard Station - 8 min walk
  • Martin Place Station - 16 min walk
  • St. James Station - 19 min walk
  • Valet parking (surcharge)

About Shangri-La Hotel, Sydney, The Rocks

Location.
The Shangri-La Hotel, Sydney is positioned between the Sydney Opera House and Harbour Bridge. Local attractions that are within close proximity include the Circular Quay, Bondi Beach, Taronga Zoo, Star City, Botanical Gardens and the Sydney Aquarium.

Hotel Features.
This hotel in Sydney, The Rocks offers a restaurant, a coffee shop/café and a bar/lounge that is open for drinks. 24-hour room service is also available. Recreational amenities include an indoor pool, a health club with massage/treatment rooms and beauty services, a spa tub, a sauna, and a fitness facility. Business facilities include 1900 square meters of event space consisting of banquet facilities, 19 conference/meeting rooms, a ballroom, and an exhibit space offering small meeting rooms. Complimentary WiFi and wired Internet connections are also available in public areas. Additional hotel amenities include a concierge desk, multilingual staff, and ATM/banking. On-site secure parking with valet service is available for an extra charge.

Guestrooms.
Guestrooms have views of either the Darling Harbour, the Sydney Opera House, the Harbour Bridge, the Sydney Olympic Park, or the beautiful Blue Mountains. Amenities include free WiFi and wired Internet access and a pillow menu. Guests are also provided with a free newspaper and free bottled water.

At a glance

Key facts

Hotel size

  • This hotel has 565 rooms
  • This hotel is arranged over 36 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 11 AM
  • Express check-in/out
Guests must contact this property in advance to reserve a rollaway bed for travel December 30, 2018-January 2, 2019 (surcharge applies). Contact the property using the information on the reservation confirmation received after booking.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Valet parking *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Indoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Spa tub
  • Sauna
Working away
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 20452
  • Conference space size (meters) - 1900
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
Accessibility
  • Accessible bathroom
  • Roll-in shower
Languages Spoken
  • Chinese
  • English
  • Japanese

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
Be entertained
  • TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

CHI BALANCE (1 hour 20 minutes): From AU$175
A massage focusing on vitality, clarity, and peace of mind. Techniques include acupressure and coordinated movements that originate in Tai Chi, with energizing massage for yang stimulation and relaxing massage for yin calm. Pure synergy element oils are used to harmonize chi flow.
Fee may not include tax and is subject to change without notice.

PEARL BRIGHTENING BODY GLOW (1 hour):From AU$170
China has a long history of using pearls to clarify skin and enhance its beauty. It is believed that the valuable minerals and amino acids in the pearl are essential building blocks of collagen and protein used to improve the tone and texture for a youthful appearance. This rich emollient scrub has a brightening effect on the skin, while adding a beautiful smooth glow.
Fee may not include tax and is subject to change without notice.

AUSTRALIAN BOTANICAL RETREAT (2 hours 30 minutes): From AU$330
Inspired by local Australian ingredients, this treatment is rich in essential oils and vitamins. Begin with a mild body polish to remove dry skin cells, then soften with a gentle healing wrap prior to a relaxing 1-hour full-body massage. The finishing touch of lemon myrtle body butter ensures silky and smooth skin.
Fee may not include tax and is subject to change without notice.

CHI VITALITY FACIAL (1 hour): From AU$145
A results-orientated facial that combines western and eastern philosophies for optimum skin and body vitality. Pure aromatherapy, botanical, and herbal extracts will awaken the skin's beauty, leaving the most delicate skin looking calm, vibrant, and healthy.
Fee may not include tax and is subject to change without notice.

ENCHANTED JOURNEY (3 hours): From AU$370
After a long and tiresome journey or a hectic day, to relieve muscular aches and pains and assist your body's natural healing, we recommend this combination of soothing Aroma Bath or Steam Shower, Mountain Tsampa Rub, and CHI Balance Massage.

Aroma Bath or Steam Shower
CHI Balance Massage
Mountain Tsampa Rub

Fee may not include tax and is subject to change without notice.


CHI, The Spa at Shangri-La draws inspiration from the origins of the Shangri-La legend, a place of personal peace, enchantment, and wellbeing. With roots set in the Chinese theory of the Five Elements of metal, water, wood, fire, and earth to harmonise the body's energy, CHI, The Spa at Shangri-La Hotel, Sydney, also includes a selection of treatments that showcases Australia's natural botanical products with their potent therapeutic properties.
CHI, The Spa uses Ila and CHI products.
CHI, The Spa, located on level 2 of the Shangri-La Hotel, Sydney, offers CHI treatments based on principles of restoring balance and harmony to mind and body as inspired by traditional Asian healing philosophies. CHI, The Spa features luxurious private spa suites that create a sense of timelessness where you can indulge the senses, soothe the body, and revitalise the spirit.

Shangri-La Hotel, Sydney, The Rocks’s small print

Also known as

  • Hotel Shangri-La Sydney
  • Sydney Shangri-La Hotel
  • Shangri La Sydney
  • Shangri La Hotel Sydney
  • Hotel Sydney Shangri-La
  • Shangri-La Hotel Sydney
  • Shangri-La Hotel Sydney The Rocks
  • Shangri-La Sydney
  • Shangri-La Sydney Hotel
  • Shangri-La Sydney The Rocks
  • Sydney Hotel Shangri-La
  • Sydney Shangri-La

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: AUD 100 per night

Optional extras

Onsite credit card charges are subject to an extra charge

Valet parking costs AUD 58 per night with in/out privileges

Buffet breakfast is offered for an extra charge of AUD 42 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Didn’t find the right property?

Continue searching for The Rocks

Recent reviews

Superb 9.0 From 1,743 reviews

Shangri-La Hotel, Sydney, The Rocks
Exceptional10.0
Great location, awesome hotel to stay
Amazing location. Amazing view of harbor bridge and Opera house. Very good house keeping and service. Well maintained property. Staff were very helpful.
Sreedhar, us4 night romance trip
Shangri-La Hotel, Sydney, The Rocks
Very Good8.0
Very nice. Reception millwork needs some updating.
Very nice. I wish the check in told us to get off the train at Wynyard station instead of Circular Quay. The hill was a bit much with luggage
Luke, us1 night romance trip
Shangri-La Hotel, Sydney, The Rocks
Very Good8.0
Nice but could have been nicer
I thought the food service was quite expensive and I would have liked a shuttle service to and from the pier due to the climb to get to the hotel
Joyce, us3 night romance trip
Shangri-La Hotel, Sydney, The Rocks
Exceptional10.0
Fabulous place to stay
Felt like a valued friend rather than a customer
francis, us2 night romance trip
Shangri-La Hotel, Sydney, The Rocks
Exceptional10.0
Comfort and Luxury
Very luxurious hotel. Very accommodating staff. Exceptionally clean and well-maintained
Stanley, us1 night romance trip

See all reviews

Shangri-La Hotel, Sydney, The Rocks

Is the description of this hotel not correct? Tell us