All hotels in The Rocks, New South Wales, Australia
1 room, 2 adults

Shangri-La Hotel, Sydney, The Rocks

5-star5 stars
176 Cumberland StreetThe RocksNSW2000Australia

Luxury hotel with 2 restaurants, near Museum of Contemporary Art
  • Free WiFi
  • Collect nightsFor every 10 nights, get 1 free!
Superb9.0
WiFi
Good internet service
Location
Great location
Bar and Beverages
Bar is awesome
Value for money
Fairly good value for money
1099See all 1,099 Hotels.com reviews
From 7,051 reviewsTripAdvisor Traveller Rating

Shangri-La Hotel, Sydney, The Rocks

from $172
  • Deluxe Darling Harbour 1 King
  • Deluxe Darling Harbour 2 Twins
  • Deluxe Grand Harbour 1 King
  • Deluxe Grand Harbour 2 Twins
  • Deluxe Opera House, Room, 1 King Bed, City View
  • Deluxe Opera House, 2 Twin Beds, City View
  • Executive Darling Harbour 1 King
  • Executive Darling Harbour 2 Twins
  • Executive Grand Harbour View 2 Twins
  • Executive Opera House City View 1 King
  • Executive Opera House City View 2 Twins
  • Horizon Premier Grand Harbour 1 King
  • Executive Grand Harbour View 1 King
  • Executive Grand Harbour View Suite 1King
  • Horizon Darling Harbour View 1 King
  • Horizon Grand Harbour View 1 King
  • Horizon, Grand Suite, 1 King Bed, Harbor View
  • Premier Grand Harbour View 1 King
  • Horizon Opera House City View 1 King
  • Ambassador Suite
  • Horizon Darling Harbour Suite 1 King
  • Horizon, Suite, 1 King Bed, Tower

At a glance

Key facts

Hotel size

  • This hotel has 565 rooms
  • This hotel is arranged over 36 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 11 AM
  • Express check-in/out
Guests must contact this property in advance to reserve a rollaway bed for travel December 30, 2018-January 2, 2019 (surcharge applies). Contact the property using the information on the reservation confirmation received after booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Valet parking *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Indoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Spa tub
  • Sauna
Working away
  • Conference space
  • Meeting rooms 19
  • Conference space size (feet) - 20452
  • Conference space size (meters) - 1900
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
Accessibility
  • Accessible bathroom
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
Be entertained
  • TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

CHI BALANCE (1 hour 20 minutes): From AU$175
A massage focusing on vitality, clarity, and peace of mind. Techniques include acupressure and coordinated movements that originate in Tai Chi, with energizing massage for yang stimulation and relaxing massage for yin calm. Pure synergy element oils are used to harmonize chi flow.

Fee may not include tax and is subject to change without notice.

PEARL BRIGHTENING BODY GLOW (1 hour): From AU$170
China has a long history of using pearls to clarify skin and enhance its beauty. It is believed that the valuable minerals and amino acids in the pearl are essential building blocks of collagen and protein used to improve the tone and texture for a youthful appearance. This rich emollient scrub has a brightening effect on the skin, while adding a beautiful smooth glow.

Fee may not include tax and is subject to change without notice.

AUSTRALIAN BOTANICAL RETREAT (2 hours 30 minutes): From AU$330
Inspired by local Australian ingredients, this treatment is rich in essential oils and vitamins. Begin with a mild body polish to remove dry skin cells, then soften with a gentle healing wrap prior to a relaxing 1-hour full-body massage. The finishing touch of lemon myrtle body butter ensures silky and smooth skin.

Fee may not include tax and is subject to change without notice.

CHI VITALITY FACIAL (1 hour): From AU$145
A results-orientated facial that combines western and eastern philosophies for optimum skin and body vitality. Pure aromatherapy, botanical, and herbal extracts will awaken the skin's beauty, leaving the most delicate skin looking calm, vibrant, and healthy.

Fee may not include tax and is subject to change without notice.

ENCHANTED JOURNEY (3 hours): From AU$370
After a long and tiresome journey or a hectic day, to relieve muscular aches and pains and assist your body's natural healing, we recommend this combination of soothing Aroma Bath or Steam Shower, Mountain Tsampa Rub, and CHI Balance Massage.

  • Aroma Bath or Steam Shower
  • CHI Balance Massage
  • Mountain Tsampa Rub
    Fee may not include tax and is subject to change without notice.






  • CHI, The Spa at Shangri-La draws inspiration from the origins of the Shangri-La legend, a place of personal peace, enchantment, and wellbeing. With roots set in the Chinese theory of the Five Elements of metal, water, wood, fire, and earth to harmonise the body's energy, CHI, The Spa at Shangri-La Hotel, Sydney, also includes a selection of treatments that showcases Australia's natural botanical products with their potent therapeutic properties.
    CHI, The Spa uses Ila and CHI products.
    CHI, The Spa, located on level 2 of the Shangri-La Hotel, Sydney, offers CHI treatments based on principles of restoring balance and harmony to mind and body as inspired by traditional Asian healing philosophies. CHI, The Spa features luxurious private spa suites that create a sense of timelessness where you can indulge the senses, soothe the body, and revitalise the spirit.

    Shangri-La Hotel, Sydney, The Rocks’s small print

    Also known as

    • Hotel Shangri-La Sydney
    • Sydney Shangri-La Hotel
    • Shangri La Sydney
    • Shangri La Hotel Sydney
    • Hotel Sydney Shangri-La
    • Shangri-La Hotel Sydney
    • Shangri-La Hotel Sydney The Rocks
    • Shangri-La Sydney
    • Shangri-La Sydney Hotel
    • Shangri-La Sydney The Rocks
    • Sydney Hotel Shangri-La
    • Sydney Shangri-La

    Policies

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    Only registered guests are allowed in the guestrooms.

    Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    Mandatory fees

    Deposit: AUD 100 per night

    Optional extras

    Onsite credit card charges are subject to an extra charge

    Valet parking costs AUD 58 per night with in/out privileges

    Rollaway beds are available for AUD 155 per night

    Buffet breakfast is offered for an extra charge of AUD 42 per person (approximately)

    We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

    What’s around Shangri-La Hotel, Sydney, The Rocks

    Top spots nearby

    Recommended by this property

    • Museum of Contemporary Art (3-minute walk)
    • Sydney Observatory (3-minute walk)
    • The Rocks Markets (5-minute walk)
    • Circular Quay (5-minute walk)
    • Customs House (5-minute walk)
    • Sydney Opera House (8-minute walk)
    • Sydney Harbour Bridge (8-minute walk)
    • Sydney Tower (11-minute walk)
    • Royal Botanic Gardens (12-minute walk)

    Getting around

    • Sydney, NSW (SYD-Kingsford Smith Intl.) - 27 min drive
    • Sydney Circular Quay Station - 7 min walk
    • Sydney Milsons Point Station - 26 min walk
    • Sydney North Sydney Station - 7 min drive
    • Wynyard Station - 8 min walk
    • Martin Place Station - 16 min walk
    • St. James Station - 19 min walk
    • Valet parking (surcharge)
    • Airport shuttle

    Recent reviews

    Superb 9.0 From 1,099 reviews

    Shangri-La Hotel, Sydney, The Rocks
    Exceptional10.0
    This place was worth it! The service was on top of it. My mother got injured on our trip and the staff went above and beyond to help her. The amenities were wonderful and the area was great as well. Loved our stay!
    A Traveler, us4 night trip
    Shangri-La Hotel, Sydney, The Rocks
    Exceptional10.0
    Great stay
    GREAT! If you've got the cash go for one of the rooms with a view of the opera house. I got a great tip for a local steak house from one of the staff. For that i would have given the hotel five stars..
    George, us1 night trip
    Shangri-La Hotel, Sydney, The Rocks
    Exceptional10.0
    Found the true Shangri La
    Excellent hotel experience. fabulous room with fabulous views. Location could not have been more perfect. We walked everywhere we wanted to go within Sydney, including the bridge climb, Darling Harbor, Circular Quay, and downtown shopping. All of the staff was friendly and helpful, treating us like we were the most important guests in their hotel. Everything I read in reviews before choosing Shangri La was spot on. Hope to be able to return some day.
    Mary, us6 night trip
    Shangri-La Hotel, Sydney, The Rocks
    Exceptional10.0
    We had a corner suite. Full view of Observatory and Sydney Harbor bridge. It was amazing. Bed was comfy. Room was clean. No complaints at all
    Mark, us2 night trip
    Shangri-La Hotel, Sydney, The Rocks
    Good6.0
    Disappointing stay-misleading room description
    While the hotel itself was nice, the rooms sold as a premier opera house view was not as advertised. We had to stain our necks to see the view- which we’d paid extra for. We would’ve booked a different room had the details been correct. The staff was not very accommodating when discussing the issue.
    Kevin, us3 night trip

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    Shangri-La Hotel, Sydney, The Rocks

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