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Shangri-la Hotel, Shenzhen, Shenzhen

5-starFor the benefit of our customers, we have provided a rating based on our rating system.
Jianshe Road, Luohu DistrictShenzhenGuangdong518001China

Luxury hotel in Luohu with outdoor pool, pool bar
  • Free WiFi
Very Good8.2
Great location
Fantastic service
Tasty breakfast
Value for money
Fairly good value for money
403See all 403 reviews
From 2,281 reviewsTripAdvisor Traveller Rating

Shangri-la Hotel, Shenzhen, Shenzhen

from $98
  • Deluxe Room, 1 King Bed
  • Deluxe Room, 2 Twin Beds
  • Horizon Club, Room, 1 King Bed
  • Horizon Club, Room, 2 Twin Beds
  • Superior Room, 1 King Bed
  • Superior Room, 2 Twin Beds
  • Executive Suite, 1 King Bed
  • Executive Suite, 2 Twin Beds

About Shangri-la Hotel, Shenzhen, Shenzhen

Classic hotel with restaurants, near the Hong Kong border

At the Hong Kong border

Elegant Shangri-la Hotel, Shenzhen puts you 2 minutes by car from the Hong Kong-Mainland China border and 8 minutes from landmark Luohu Commercial City mall. Guests like the quick walk to Shenzhen Railway Station, 5 minutes, and Luohu Metro Station, 3 minutes. The hotel also offers a 24-hour airport shuttle.

Metro trips to the city

An 18-minute metro ride takes you to busy Dongmen Pedestrian Street, filled with tasty street food and small shops selling clothing and souvenirs. For views of busy Shenzhen and green Hong Kong, you can take a 20-minute metro trip to the city’s tallest building, Kingkey 100.

6 diverse dining spots

There’s 24-hour room service and 6 dining spots, including a sports bar and a lounge where you can enjoy steak and cocktails with panoramic views. Places to de-stress include a fitness center, massage area, and outdoor pool - along with a hot tub, sauna, steam room, and 8 meeting rooms are also available.

Minibars and free WiFi

All 552 guestrooms and suites boast excellent views of Hong Kong’s green hills or Shenzhen’s city skyline, and feature gold and orange color schemes plus contemporary wood furniture. WiFi is free, and rooms include a minibar and a TV with satellite and cable channels.

At a glance

Key facts

Hotel size

  • This hotel has 522 rooms
  • This hotel is arranged over 32 floors


  • Check-in time starts at 2 PM
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • Children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

  • Babysitting/childcare *


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms



  • Airport shuttle (available 24 hours) *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 4 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Spa treatment room(s)
  • Steam room
  • Golf driving range on site
  • Sauna
  • Arcade/game room
Working away
  • Business center
  • Meeting rooms 8
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Number of buildings/towers - 1
  • Year Built 1992
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
  • Daily housekeeping
  • In-room safe

Special features


Coffee Garden - This buffet restaurant serves breakfast, lunch, and dinner.

Shang Palace - This restaurant serves lunch and dinner.

Champs Bar and Grill - This restaurant serves dinner only.

360 Bar and Restaurant - This fine-dining restaurant serves dinner and light fare. Happy hour is offered.

Shangri-la Hotel, Shenzhen, Shenzhen’s small print

Also known as

  • Hotel Shangri-la Shenzhen
  • Shangri-la Hotel Shenzhen
  • Shangri-la Shenzhen
  • Shangri-la Shenzhen Hotel
  • Shenzhen Hotel Shangri-la
  • Shenzhen Shangri-la
  • Shenzhen Shangri-la Hotel
  • Futian Shangri-La Shenzhen Hotel Shenzhen
  • Shangri La Hotel Shenzhen

Optional extras

Buffet breakfast is offered for an extra charge of CNY 151.58 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of CNY 600 per vehicle

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Shangri-la Hotel, Shenzhen, Shenzhen


  • In Luohu
  • Luohu Commercial City - 10 min walk
  • Dongmen Pedestrian Street - 26 min walk
  • Shun Hing Square - 26 min walk
  • Shenzhen Grand Theater - 31 min walk
  • Shenzhen Museum - 36 min walk
  • Shenzhen People's Park - 37 min walk
  • Lizhi Park - 38 min walk

Getting around

  • Shenzhen (SZX-Shenzhen Intl.) - 35 min drive
  • Shenzhen Station - 9 min walk
  • Shenzhen North Station - 27 min drive
  • Shenzhen Bantian Station - 29 min drive
  • Luohu Station - 6 min walk
  • Guomao Station - 15 min walk
  • Laojie Station - 21 min walk
  • Airport shuttle (surcharge)

Recent reviews

Very Good 8.2 From 403 reviews

Shangri-la Hotel, Shenzhen, Shenzhen
Be sure not take the room next to elevators
I booked Deluxe King bed room. My room was small and next to elevators. I can hear and feel the every movement of elevators. Very disappointed.
Xiaoping, us2 night trip
Shangri-la Hotel, Shenzhen, Shenzhen
Great location, better service
Very good rooms and service. Special mention for their chief concierge Austin Zhang who was incredibly helpful as we left a personal belonging behind. He was prompt and helpful. Will stay again
A Traveler, us1 night trip
Shangri-la Hotel, Shenzhen, Shenzhen
Very Good8.0
Location location location
Always liked the convenience of Shangrila Hotel location which is visible from the Luohu train station after exiting immigration and just minutes’ walking distance.
Patrick, us2 night trip
Shangri-la Hotel, Shenzhen, Shenzhen
Very Good8.0
Hotel is getting old
Lucia, us1 night trip
Shangri-la Hotel, Shenzhen, Shenzhen
better hotels for the money
terrible restaurant's worse FOOD in China, rooms are dated and smelled like smoke
A Traveler, us1 night business trip

See all reviews

Shangri-la Hotel, Shenzhen, Shenzhen

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