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1 room, 2 adults

The James Chicago-Magnificent Mile, Chicago

4.5-star4.5 stars

55 East Ontario Street, Chicago, IL, 60611, United States of America

Luxury hotel with 2 bars/lounges, near John Hancock Center
  • Free WiFi
  • Collect nightsYou can collect Hotels.com® Rewards nights here

Main amenities

  • 297 smoke-free guestrooms
  • Restaurant and 2 bars/lounges
  • Full-service spa
  • Breakfast available
  • 24-hour fitness center
  • Valet parking
  • 24-hour business center
  • In-room childcare
  • 24-hour front desk
  • Air conditioning
  • Daily housekeeping
  • ATM/banking services
  • Free WiFi

What’s around

  • In River North
  • John Hancock Center - 9 min walk
  • Millennium Park - 18 min walk
  • Art Institute of Chicago - 22 min walk
  • Willis Tower - 31 min walk
  • Skydeck Ledge - 31 min walk
  • Tribune Tower - 6 min walk
  • Chicago Water Tower - 7 min walk
  • Wrigley Building - 7 min walk
  • Chicago Theatre - 13 min walk
  • Ford Center for the Performing Arts Oriental Theatre - 16 min walk
More about the area

Superb 9.0

Location

Great location

Wellness Area

Great wellness & sports facilities

Service

Fantastic service

WiFi

Good internet service

1207

See all 1,207 Hotels.com reviews

From 3,649 reviews

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The James Chicago-Magnificent Mile, Chicago

from $179
  • Double Guestroom
  • Deluxe King Guestroom
  • King Guestroom
  • Loft King Suite
  • Studio Queen Suite
  • Deluxe Double Guestroom
  • Deluxe Double Guestroom - Accessible
  • King Guestroom - Accessible
  • Loft King Suite - Accessible
  • Studio King Suite

At a glance

Key facts

Hotel size

  • This hotel has 297 rooms
  • This hotel is arranged over 17 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets allowed (dogs and cats only) *

  • Restrictions apply *

  • 2 per room

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Valet parking *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?

  • In-room childcare (surcharge)

Food and drink

  • Full breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant
  • Room service (during limited hours)
  • Free reception

Things to do

  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)

Working away

  • 24-hour business center
  • Meeting rooms 9
  • Conference space size (feet) - 7000
  • Conference space size (meters) - 650

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Elevator/lift
  • ATM/banking

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding

Things to enjoy

  • In-room massage available

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer

Be entertained

  • 42-inch plasma TV
  • Pay movies
  • Premium TV channels
  • Tablet computer

Stay connected

  • Free weekday newspaper
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The Spa by ASHA has 3 treatment rooms. Services include massages, facials, body wraps, and body scrubs.

Awards and affiliations

  • This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, and transgender (LGBT) guests.

The James Chicago-Magnificent Mile, Chicago’s small print

Also known as

  • Chicago James
  • James Chicago
  • James Hotel
  • James Hotel Chicago
  • James Chicago Hotel
  • Chicago James Hotel
  • James Chicago Hotel Chicago
  • James Chicago-Magnificent Mile Hotel
  • James Mile Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Resort fee: USD 17.95 per accommodation, per night

Resort fee inclusions:

  • Internet access (may be limited)
  • Newspaper
  • Phone calls (may be limited)
  • In-room coffee
  • Additional inclusions

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Valet parking costs USD 69 per day with in/out privileges

Rollaway beds are available for USD 30.0 per night

Full breakfast is offered for an extra charge of USD 13 - 24 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of USD 75 per accommodation, per stay

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around The James Chicago-Magnificent Mile, Chicago

Landmarks

  • In River North
  • John Hancock Center - 9 min walk
  • Millennium Park - 18 min walk
  • Art Institute of Chicago - 22 min walk
  • Willis Tower - 31 min walk
  • Skydeck Ledge - 31 min walk
  • Tribune Tower - 6 min walk
  • Chicago Water Tower - 7 min walk

Getting around

  • Chicago, IL (ORD-O'Hare Intl.) - 25 min drive
  • Chicago, IL (MDW-Midway Intl.) - 25 min drive
  • Chicago, IL (PWK-Chicago Executive) - 34 min drive
  • Millennium Station - 15 min walk
  • Chicago Van Buren Street Station - 26 min walk
  • Chicago Clybourn Station - 9 min drive
  • Grand Station - 5 min walk
  • Chicago Station - 7 min walk
  • State Station - 13 min walk
  • Valet parking (surcharge)
Check availability

Recent reviews

Superb 9.0 From 1,207 reviews

The James Chicago-Magnificent Mile, Chicago
Exceptional10.0
Great family vacation
Awesome service. Friendly and helpful staff. Some loud siren noises could be heard from Michigan Avenue in the evening
Joe, us5 night trip
The James Chicago-Magnificent Mile, Chicago
Very Good8.0
One of those hip hotels in Chicago Downtown
Downtown city view through the hotel room window was very nice. Staff were all nice and friendly. You can walk to all kinds of stores and restaurants I enjoyed staying there very much.
A Traveler, us2 night trip
The James Chicago-Magnificent Mile, Chicago
Exceptional10.0
Third time was not the charm
Love the James. This was my third stay here. The bedsheet did have a stain and I found a pill on the bathroom counter which made me question the attention to detail during the last cleaning?
Rachel, us1 night trip
The James Chicago-Magnificent Mile, Chicago
Very Good8.0
Great Location
It was the best location. The staff was great and friendly . the front desk is in a strange postition. Checking in and out got a little congested and confusing if there are a few people standing around. Maybe move that huge table so guests have somewhere to stand that is out of the way of . the front entrance
Stephanie, us2 night trip
The James Chicago-Magnificent Mile, Chicago
Exceptional10.0
Great pick off Michigan!
Fantastic location. Nice add ons with wine and cheese in the lobby, as well as muffins and coffee in the morning. Rooms were very nice and comfortable. Decent size too. Very nice staff. Accommodating.
Patricia, us2 night trip

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The James Chicago-Magnificent Mile, Chicago

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