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The James Chicago, Chicago

4.5 stars
55 East Ontario StreetChicagoIL60611United States of America, 800-491-6126
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Excellent4.5 / 5
Location
Great location
Wellness
Great wellness & sports facilities
Comfort
Rather comfortable
Breakfast
Breakfast can be improved
1027See all 1,027 Hotels.com reviews
From 2,970 reviewsTripAdvisor Traveller Rating

The James Chicago, Chicago

Hotel Info: 866-539-8117

from $129
  • Deluxe Room, Accessible
  • King Guestroom
  • Loft, 1 King Bed
  • Studio Suite, 1 Queen Bed
  • Studio Suite Queen
  • Standard Room, 1 King Bed
  • Deluxe Room, 2 Double Beds
  • Two Doubles Guestroom
  • Deluxe Room, 1 King Bed
  • Loft King Suite
  • Deluxe King Guestroom
  • Standard Room, 2 Double Beds

At a glance

Key facts

Hotel size

  • This hotel has 297 rooms
  • This hotel is arranged over 17 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is 2 PM
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets allowed (dogs and cats only) *

  • Restrictions apply *

  • 2 per room

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Valet parking *

Other information

  • Smoke-free property

Also known as

  • Chicago James
  • James Chicago
  • James Hotel
  • James Hotel Chicago
  • James Chicago Hotel
  • Chicago James Hotel
  • James Chicago Hotel Chicago

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Valet parking costs USD 65 per day with in/out privileges

Rollaway beds are available for USD 30 per night

Full breakfast is offered for an extra charge of USD 13 - 24 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of USD 75 per accommodation, per stay

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Full breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant
  • 24-hour room service
Things to do
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
Working away
  • Business center
  • Conference space size (feet) - 7000
  • Conference space size (meters) - 650
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • ATM/banking
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
Be entertained
  • 42-inch plasma TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Free weekday newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

The Spa by ASHA has 3 treatment rooms. Services include massages, facials, body wraps, and body scrubs.

Dining

David Burkes Primehouse - This steakhouse specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Recreation

On Site

  • Free bicycles on site
  • Yoga classes/instruction on site

Nearby

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Windsurfing nearby

The James Chicago, Chicago’s small print

Also known as

  • Chicago James
  • James Chicago
  • James Hotel
  • James Hotel Chicago
  • James Chicago Hotel
  • Chicago James Hotel
  • James Chicago Hotel Chicago

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Valet parking costs USD 65 per day with in/out privileges

Rollaway beds are available for USD 30 per night

Full breakfast is offered for an extra charge of USD 13 - 24 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of USD 75 per accommodation, per stay

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.5 /5 from 1027 reviews

The James Chicago, Chicago
Outstanding5.0 / 5
Cool and Convenient
Great alternative to the big busy and generic hotels
2 night business trip
The James Chicago, Chicago
Outstanding5.0 / 5
Stay was amazing. Service was perfect, will go back. Perfect for romantic getaway
1 night romance trip
The James Chicago, Chicago
Excellent4.0 / 5
Great hotel, great staff.
Loved this hotel, minimalist, clean lines, very nice staff. The front desk upgraded me upon check in a one of their Junior Suites- it was a lovely, thoughtfully laid out room that would be great for traveling w kids. The bed was a bit soft for my back and the shower leaked. I never ate at the steakhouse downstairs but it's supposed to be very good. Had a lovely chakra balancing massage. All in all it was a great experience and I would definitely stay here again.
1 night business trip
The James Chicago, Chicago
Outstanding5.0 / 5
Amazing stay;sure to become our favorite!
We ended up switching from the omi to The James and were so glad we did. Right from getting out the door to valet through checkout, we had no complaints. Both valet and the front door gentlemen were so nice and always opened the door for us or drop/pickup our luggage and a lot of shopping bags. Kudos to the older gentleman this past weekend who drove us I the hotels free Audi for their guests to the bean. Super nice and sweet! Only thing the hotel could improve on as the sheets. Bed was amazing but the white sheets were stained in some spots (clean I think but just makeup, black, etc). Kind of disgusting. Bed was made so great and tight everyday we undid the sheets, we kept yanking the Bottom sheet of. We look forward to coming back next year for a 2nd time!
2 night trip with friends
The James Chicago, Chicago
Outstanding5.0 / 5
Lovely Chicago Hotel
The James was a great option for our "girls trip" to Chicago. Love the area for shopping, dining, bars, etc. Within walking distance from different neighborhoods and a quick car ride away from other desirable areas such as Wrigley and Soldier Field. Would definitely stay again.
4 night trip with friends

See all reviews

The James Chicago, Chicago

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