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The James Chicago, Chicago

4.5 stars
55 East Ontario StreetChicagoIL60611United States of America, 800-491-6126
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  • Chicago, IL (MDW-Midway Intl.) 22-min drive; 13.2 miles/21.2 km
  • Chicago, IL (ORD-O'Hare Intl.) 31-min drive; 17.7 miles/28.5 km
  • Millennium Station 14-min walk; 0.7 miles/1.1 km
  • Chicago Van Buren Street Station 25-min walk; 1.2 miles/2 km
  • Chicago Clybourn Station 8-min drive; 3.5 miles/5.7 km
  • Grand Station 5-min walk; 0.2 miles/0.4 km
  • Chicago Station 7-min walk; 0.4 miles/0.6 km
  • State Station 13-min walk; 0.6 miles/1 km
  • Valet parking (surcharge)
Excellent4.5 / 5
Location
Great location
Wellness Area
Great wellness & sports facilities
Service
Fantastic service
Room
Room is all right
991See all 991 Hotels.com reviews
From 2,866 reviewsTripAdvisor Traveller Rating

The James Chicago, Chicago

Hotel Info: 866-539-8117

from $186
  • Deluxe Room, Accessible
  • King Guestroom
  • Loft, 1 King Bed
  • Studio Suite, 1 Queen Bed
  • Studio Suite Queen
  • Standard Room, 1 King Bed
  • Deluxe Room, 2 Double Beds
  • Two Doubles Guestroom
  • Deluxe Room, 1 King Bed
  • Loft King Suite
  • Deluxe King Guestroom
  • Standard Room, 2 Double Beds

At a glance

Key facts

Hotel size

  • This hotel has 297 rooms
  • This hotel is arranged over 17 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is 2 PM
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets allowed (dogs and cats only) *

  • Restrictions apply *

  • 2 per room

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Valet parking *

Other information

  • Smoke-free property

Also known as

  • Chicago James
  • James Chicago
  • James Hotel
  • James Hotel Chicago
  • James Chicago Hotel
  • Chicago James Hotel
  • James Chicago Hotel Chicago

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Valet parking costs USD 65 per day with in/out privileges

Rollaway beds are available for USD 30 per night

Full breakfast is offered for an extra charge of USD 13 - 24 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of USD 75 per accommodation, per stay

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Full breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant
  • 24-hour room service
Things to do
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
Working away
  • Business center
  • Conference space size (feet) - 7000
  • Conference space size (meters) - 650
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • ATM/banking
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
Be entertained
  • 42-inch plasma TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Free weekday newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

The Spa by ASHA has 3 treatment rooms. Services include massages, facials, body wraps, and body scrubs.

Dining

David Burkes Primehouse - This steakhouse specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Recreation

On Site

  • Free bicycles on site
  • Yoga classes/instruction on site

Nearby

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Windsurfing nearby

The James Chicago, Chicago’s small print

Also known as

  • Chicago James
  • James Chicago
  • James Hotel
  • James Hotel Chicago
  • James Chicago Hotel
  • Chicago James Hotel
  • James Chicago Hotel Chicago

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Valet parking costs USD 65 per day with in/out privileges

Rollaway beds are available for USD 30 per night

Full breakfast is offered for an extra charge of USD 13 - 24 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of USD 75 per accommodation, per stay

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.5 /5 from 991 reviews

The James Chicago, Chicago
Excellent4.0 / 5
Great but dated
Location, service and attached restaurant were great. Hotel structure is a bit dated with dark hallways. Room had past water damage and smelled like mildew.
3 night romance trip
The James Chicago, Chicago
Poor1.0 / 5
good location but not for a comfortable getaway
The beds were incredibly uncomfortable. I stayed with my boyfriend and both of our backs still hurt. Upon exiting our floor there was a foul smell. The air conditioner in our room was so loud that we had to sleep with it off. Also, I paid extra for a better view and all we got to see was a parking lot. All in all a pretty awful stay.
1 night romance trip
The James Chicago, Chicago
Outstanding5.0 / 5
Weekend away
The hotel was great, and it was in a very convenient location. The staff was extremely friendly and helpful as well. We stayed with a toddler and the room was more than adequate for space to move around. I'd definitely stay here again.
2 night family trip
The James Chicago, Chicago
Outstanding5.0 / 5
Makes my wife swoon everytime we stay what else needs to be said?
1 night romance trip
The James Chicago, Chicago
Outstanding5.0 / 5
Chicago mid week visit
Impressed by all staff who were friendly and attentive, from the doorman to room service to cleaning who always told us to have a good day! Items needing attention in room 912 were: hot water faucet on sink extremely hard to open, toilet seat sqeaks, and bathroom door very hard to closr(barn door type)!
3 night romance trip

See all reviews

The James Chicago, Chicago

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