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The James Chicago, Chicago

4.5 stars
55 East Ontario StreetChicagoIL60611United States of America, ‏800-491-6126
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Excellent4.5 / 5
Location
Great location
Wellness Area
Great wellness & sports facilities
Service
Fantastic service
Comfort
Rather comfortable
982See all 982 Hotels.com reviews
From 2,837 reviewsTripAdvisor Traveller Rating

The James Chicago, Chicago

Hotel Info: 866-539-8117

from $169
  • Deluxe Room, Accessible
  • King Guestroom
  • Loft, 1 King Bed
  • Studio Suite, 1 Queen Bed
  • Studio Suite Queen
  • Standard Room, 1 King Bed
  • Deluxe Room, 2 Double Beds
  • Two Doubles Guestroom
  • Deluxe Room, 1 King Bed
  • Loft King Suite
  • Deluxe King Guestroom
  • Standard Room, 2 Double Beds

At a glance

Key facts

Hotel size

  • This hotel has 297 rooms
  • This hotel is arranged over 17 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is 2 PM
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets allowed (dogs and cats only) *

  • Restrictions apply *

  • 2 per room

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Valet parking *

Other information

  • Smoke-free property

Also known as

  • Chicago James
  • James Chicago
  • James Hotel
  • James Hotel Chicago
  • James Chicago Hotel
  • Chicago James Hotel
  • James Chicago Hotel Chicago

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Valet parking costs USD 65 per day with in/out privileges

Rollaway beds are available for USD 30 per night

Full breakfast is offered for an extra charge of USD 13 - 24 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of USD 75 per accommodation, per stay

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Full breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant
  • 24-hour room service
Things to do
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
Working away
  • Business center
  • Conference space size (feet) - 7000
  • Conference space size (meters) - 650
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • ATM/banking
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
Be entertained
  • 42-inch plasma TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Free weekday newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

The Spa by ASHA has 3 treatment rooms. Services include massages, facials, body wraps, and body scrubs.

Dining

David Burkes Primehouse - This steakhouse specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

JIMMY - This cocktail bar serves light fare only.

Recreation

On Site

  • Free bicycles on site
  • Yoga classes/instruction on site

Nearby

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Windsurfing nearby

The James Chicago, Chicago’s small print

Also known as

  • Chicago James
  • James Chicago
  • James Hotel
  • James Hotel Chicago
  • James Chicago Hotel
  • Chicago James Hotel
  • James Chicago Hotel Chicago

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Valet parking costs USD 65 per day with in/out privileges

Rollaway beds are available for USD 30 per night

Full breakfast is offered for an extra charge of USD 13 - 24 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of USD 75 per accommodation, per stay

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.5 /5 from 982 reviews

The James Chicago, Chicago
Outstanding5.0 / 5
Happy in Chicago
We were on a fun trip to Chicago to see friends. Much to our surprise we were able to check into our room when we arrived in the late morning. The location was great with access to Michigan Ave and right on Rush Street. It was clean, updated an has very friendly staff.
2 night romance trip
The James Chicago, Chicago
Excellent4.0 / 5
Great location...dated rooms...toilet clogged but was fixed. Excellent staff.
5 night family trip
The James Chicago, Chicago
Excellent4.0 / 5
Consider Booking Loft with Media Room
We have stayed at the James in the last, but the last time we stayed, we stayed in a loft with a media room. Because those rooms were booked, we stayed in a standard room on this visit. In terms of layout and amenities, it was definitely worth it to stay in the larger room. although we had a great shower, the pictures on hotels.com for the standard room did not reflect the type of shower/bathtub that we had in our standard room. All that said, the hotel is in a great location, and the staff is so helpful and friendly. The bed was very comfortable and we enjoyed our stay. We will just remember to book the larger room the next time we stay.
1 night romance trip
The James Chicago, Chicago
Outstanding5.0 / 5
Great summer stay in the middle of Chicago
Conveniently located ~ 4 short city blocks from the red line, we got to the hotel from ORD in ~ 1 hour. It was easy to find in the heart of the city, across the street from Trader Joe's and next to many restaurants and shops. Check in was easy and they had cold lemon flavored water in the lobby. Our room was on the 6th floor, which was pretty quiet. The standard king room was quite roomy with a sitting area (medium sized flat screen TV, small couch with table, as well as lounge chaise and bar area with mini fridge, snacks, drinks and drawer for clothes). The king bed was firm but comfortable, with 4 pillows. We had to switch out the down comforter and pillows, but housekeeping came pretty quickly and brought everything, including extra pillows, that we asked for. There was a small closet to hang clothes, as well as an ironing board and safe. Although the bathroom looked nice, it was somewhat cramped, the shower drained really slowly as did the flat sink and there was no fan. The AC was quite and kept the room cool and comfortable. The wifi worked pretty well. There was triple filtered water in a bottle that they replaced daily, as well as Starbucks instant coffee. The staff was friendly and helpful. We borrowed bikes for 2 days. Concierge helped us with planning things to do. There are no ice machines, but they will bring ice to your room. We had a late flight and they held our luggage for us for a few hours.
3 night romance trip
The James Chicago, Chicago
Excellent4.0 / 5
James Place is a good bet!
Friends weekend-fantastic city with so much to do! James Place has a wonderful staff and our rooms were all configured differently. Clean, great location and they even have a few bikes for guest use.
3 night trip with friends

See all reviews

The James Chicago, Chicago

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