Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Skip to main content.
All properties in London, England, United Kingdom
1 room, 2 adults

The Pelham London - Starhotels Collezione , London

5-star5 stars
15 Cromwell Place, South Kensington, London, England, SW7 2LA, United Kingdom

Luxury hotel with 2 bars/lounges, near Natural History Museum
  • Free WiFi
  • Collect stampsYou can collect® Rewards stamps here
Great location
Fantastic service
Awesome vibe
Great room

The Pelham London - Starhotels Collezione , London

  • Superior Double Room
  • Deluxe Double Room
  • Deluxe Triple Room
  • Executive Double Room
  • Junior Suite
  • King Suite
  • The Mews Suite

What’s around The Pelham London - Starhotels Collezione , London


  • In London City Centre
  • Natural History Museum - 3 min walk
  • Victoria and Albert Museum - 4 min walk
  • Imperial College London - 6 min walk
  • Harrods - 12 min walk

Getting around

  • London (LHR-Heathrow) - 30 min drive
  • London (LGW-Gatwick) - 73 min drive
  • London (LCY-London City) - 25 min drive
  • Kensington (Olympia) Station - 4 min drive
  • London Imperial Wharf Station - 4 min drive
  • Battersea Park Station - 5 min drive
  • South Kensington Underground Station - 1 min walk
  • Gloucester Road Underground Station - 9 min walk
  • Knightsbridge Underground Station - 16 min walk

At a glance

Key facts

Hotel size

  • This hotel has 52 rooms
  • This hotel is arranged over 4 floors


  • Check-in time 3:00 PM-midnight
  • Check-out time is 11 AM
  • Express check-in/out
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others


  • One child stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *


  • Pets not allowed (service animals welcome)


  • Free WiFi in rooms



  • No parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Full breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant
  • Coffee shop/café
  • 24-hour room service
Things to do
  • 24-hour fitness facilities
Working away
  • Business center
  • Meeting rooms
  • Conference space size (feet) - 570
  • Conference space size (meters) - 53
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk
  • Fireplace in lobby
Languages Spoken
  • English
  • French
  • German
  • Italian
  • Russian
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Designer toiletries
  • Hair dryer
Be entertained
  • 36-inch flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features


La Trattoria - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

The Pelham London - Starhotels Collezione , London’s small print

Also known as

  • Hotel Pelham
  • The Pelham Starhotels Collezione
  • The Pelham London - Starhotels Collezione Hotel
  • The Pelham London - Starhotels Collezione London
  • The Pelham London - Starhotels Collezione Hotel London
  • Pelham Hotel London
  • Pelham London
  • Pelham Starhotels Collezione Hotel London
  • The Pelham Hotel London, England
  • Pelham Starhotels Collezione Hotel
  • Pelham Starhotels Collezione London
  • Pelham Starhotels Collezione
  • The Pelham Hotel


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast and through room service.

Optional extras

Full breakfast is offered for an extra charge of GBP 24 for adults and GBP 12 for children (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for The Pelham London - Starhotels Collezione , London

  • Are pets allowed at The Pelham London - Starhotels Collezione ?
    Sorry, pets aren't allowed, but service animals are welcome.
  • Is parking offered at The Pelham London - Starhotels Collezione ?
    Sorry, there's no parking at The Pelham London - Starhotels Collezione .
  • What are the check-in and check-out times at The Pelham London - Starhotels Collezione ?
    You can check in from 3:00 PM to midnight. Check-out time is 11 AM.
  • What is there to do near The Pelham London - Starhotels Collezione ?
    Recommended spots to visit include Natural History Museum (3-min walk) and Victoria and Albert Museum (4-min walk), along with Imperial College London (6-min walk) and Harrods (12-min walk).
  • Are there restaurants at or near The Pelham London - Starhotels Collezione ?
    Yes, there's an onsite restaurant that serves Italian cuisine. Nearby restaurants include La cave a fromage (1-min walk), Gail's (1-min walk), and Sushi shop (1-min walk).

Recent reviews

Fabulous 8.8 From 379 reviews

Exceptional 10.0
I love The Pelham! 4th time I’ve stayed and it is great.
Leslie, us2 night family trip
Exceptional 10.0
Lovely hotel in great location.
This is a lovely hotel with kind, attentive staff. Awesome location near the museums. The South Kensington Underground station is across the street with direct service to Heathrow. We'll be back.
Trina, us2 night trip
Exceptional 10.0
Home away from home!
It’s a home away from home for me! Five stars! The service is amazing you feel like you’re in a home! Each rooms decor is different you feel like you’re in a whole new world each time you stay! Highly recommended! I always come back! The location is perfection! The staff beyond friendly! The decor to die for! I love it here!
Courtenay, us1 night trip
Exceptional 10.0
Fabulous cozy boutique hotel in a great location. Highly recommended!
Sara, us1 night trip
Exceptional 10.0
The staff was fantastic. Room as well. All great super experience Tom
thomas, us5 night business trip
Very Good 8.0
Lovely stay
Very nice room..spacious! Breakfast very good! Great location across from Tube.
us5 night family trip
Very Good 8.0
The Pelham- Convenient and Accommodating
We have been to the Pelham several times. The staff is pleasant and efficient. The common areas...Library, Lobby, etc are intimate and comfortable. Our only negative this time around was the room we were assigned was as in the past accommodating and quiet but as it was located at the back of the building it had no city view and was a bit long on the tooth. The hoyel's location is very convienent to the South Kensington tube station which has the Piccadilly line from Heathrow along with the Circle and District lines...all three will get you to many of the City's sites and museums. We will return to the Pelham when in London but in the future make more of an effort to be given a city facing room.
Patrick, us2 night romance trip
Exceptional 10.0
Great Service
Front office staff is very friendly and helpful with dinner reservations and/or suggestions. Restaurant in house is good quality food at a reasonable price.
us6 night trip with friends
Exceptional 10.0
Absolutely charming.
It was my family’s first trip to London and my first “tourist” trip despite many business trips over the last few years. We needed three rooms and thus I was pretty price conscious but didn’t want my family’s’s first experience to be subpar. The Pelham delivered an excellent stay without breaking the bank. V&A and natural history being next door as well as being a stop on the Big Bus and plentiful great food options will have me recommending the Pelham to all. Here are the slight negatives that in no way affect my overall conclusion that the Pelham is awesome. If you have mobility issues, you may want to call and check availability as many rooms rooms are accessible only through a mini staircase here and there. The Eggs Benedict at breakfast was not at the quality of the rest of the hotel. If you’re going to get the breakfast, continental’s probably good enough.
us2 night family trip
Exceptional 10.0
Sweet stay
Perfect location. Quiet yet convenient. Great air conditioning, shower and linens.
Mark, us6 night trip with friends

The Pelham London - Starhotels Collezione , London

Is the description of this hotel not correct? Tell us