All hotels in Kuala Lumpur, Malaysia
1 room, 2 adults
You can collect Hotels.com® Rewards nights here

Hotel Istana Kuala Lumpur City Center, Kuala Lumpur

5 stars5 stars
No 73 Jalan Raja ChulanKuala Lumpur50200Malaysia, 800-491-6126
Price GuaranteePrice Guarantee on hotel bookings. If you find a better price on exactly the same stay, we’ll either match it or give you a coupon. Click below for details.
Excellent4.0 / 5
Room
Room is all right
Location
Great location
Breakfast
Tasty breakfast
Service
Fantastic service
416See all 416 Hotels.com reviews
From 3,620 reviewsTripAdvisor Traveller Rating

Hotel Istana Kuala Lumpur City Center, Kuala Lumpur

Hotel Info: 866-539-8117

from $71
  • Deluxe Room
  • Club Room
  • Deluxe Room (Twin Tower View)
  • Deluxe Room, 1 King Bed
  • Deluxe Room Breakfast
  • Club Room
  • Club Suite

At a glance

Key facts

Hotel size

  • This hotel has 486 rooms
  • This hotel is arranged over 23 floors

Arriving/leaving

  • Check-in time 2 PM-2 PM
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

In the hotel

Things to do
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Tennis on site
  • Full-service spa
  • Spa treatment room(s)
  • Number of spa tubs - 2
  • Steam room
  • Sauna
Working away
  • Business center
  • Number of meeting rooms - 19
  • Conference space size (feet) - 689
  • Conference space size (meters) - 64
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • In-room massage available
Freshen up
  • Partially open bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Hotel Istana Kuala Lumpur City Center features Ayer Spa, with 10 double and single suites, a couple's spa tub, and separate steam rooms and saunas for men and women. Guests must be at least 16 years old to use spa facilities.

Recent reviews

Excellent 4.0 /5 from 416 reviews

Hotel Istana Kuala Lumpur City Center, Kuala Lumpur
Fair2.0 / 5
this hotel is in a great location, walking distance to great shopping and restaurants and the Petronas towers. The staff were very friendly and always greeted me in the lobby. The breakfast while large was just ok for my tastes. The rooms are outdated and the bathroom could use some upgrades.
6 night business trip
Hotel Istana Kuala Lumpur City Center, Kuala Lumpur
Good3.0 / 5
Great location, dated hotel.
The hotel and room are pretty old. The room was non smoking, but seemed like it used to be a smoking room. The location of the hotel is very good and walkable to the malls, transit and bars. The service is a little slow.
2 night business trip
Hotel Istana Kuala Lumpur City Center, Kuala Lumpur
Excellent4.0 / 5
Hotel needs better customer service
I stayed in this Hotel for 9 days and checked in with double occupancy but they charged us extra when I had guest. When asked about it Front Deck personals were rude.
8 night business trip
Hotel Istana Kuala Lumpur City Center, Kuala Lumpur
Good3.0 / 5
Asked for a king bed they gave me twins no late check out and charged for a simple local call. Location was good close to jalan alor and nightlife but nothing more about this hotel...
2 night romance trip
Hotel Istana Kuala Lumpur City Center, Kuala Lumpur
Fair2.0 / 5
disappointed. staff gave us two single beds joined together. even after requesting one double bed when making online reservation. not a very romantic stay
2 night romance trip

See all reviews

Hotel Istana Kuala Lumpur City Center, Kuala Lumpur

Is the description of this hotel not correct? Tell us