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1 room, 2 adults

Hotel Istana Kuala Lumpur City Center, Kuala Lumpur

5-star5 stars
Great for familiesThis property has good facilities for families.
No 73 Jalan Raja Chulan, Kuala Lumpur, 50200, Malaysia

Luxury hotel with spa, near Jalan Alor
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com® Rewards nights here
From 5,134 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

Beach
Beautiful beach
Location
Great location
Breakfast
Tasty breakfast
Vibe
Decent vibe

Hotel Istana Kuala Lumpur City Center, Kuala Lumpur

from $61
  • Deluxe Room
  • Club Room
  • Club Suite
  • Deluxe Room (Twin Tower View)

What’s around Hotel Istana Kuala Lumpur City Center, Kuala Lumpur

Top spots nearby

Recommended by this property

  • Pavilion Kuala Lumpur (3-minute walk)
  • Jalan Alor (5-minute walk)
  • Berjaya Times Square (8-minute walk)
  • Kuala Lumpur Tower (8-minute walk)
  • Petronas Twin Towers (9-minute walk)
  • Petaling Street Market (14-minute walk)
  • Central Market (15-minute walk)
  • Mid Valley Mega Mall (3.2 mi / 5.1 km)
  • Batu Caves (6.3 mi / 10.2 km)

Getting around

  • Kuala Lumpur (KUL-Kuala Lumpur Intl.) - 48 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 32 min drive
  • Kuala Lumpur Masjid Jamek Station - 22 min walk
  • Kuala Lumpur Pasar Seni Station - 29 min walk
  • Kuala Lumpur Sultan Ismail Station - 11 min drive
  • Raja Chulan Station - 3 min walk
  • Bukit Bintang Station - 7 min walk
  • Bukit Nanas Station - 13 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 486 rooms
  • This hotel is arranged over 23 floors

Arriving/leaving

  • Check-in time 3:00 PM-noon
  • Check-out time is noon
  • Express check-in/out

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle *

Parking

  • Free self parking

  • Valet parking *

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Number of spa tubs - 2
  • Steam room
  • Sauna
Working away
  • Business center
  • Number of meeting rooms - 15
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1993
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
Languages Spoken
  • Chinese
  • English
  • Malay

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • 42-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Bali-Bali Spa has 5 treatment rooms including rooms for couples. Services include facials and body treatments. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a spa tub.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Urban - This fine-dining restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Taman Sari Brasserie - This buffet restaurant serves breakfast, lunch, and dinner. A children's menu is available. Reservations are required. Open daily.

Songket Lounge - Onsite coffee shop. Open daily.

Hotel Istana Kuala Lumpur City Center, Kuala Lumpur’s small print

Also known as

  • Hotel Istana
  • Hotel Istana Kuala Lumpur City Center Kuala Lumpur
  • Hotel Istana Kuala Lumpur City Center Hotel Kuala Lumpur
  • Hotel Istana City Center
  • Hotel Istana Kuala Lumpur City Center
  • Istana
  • Istana City Center
  • Istana Hotel
  • Istana Hotel Kuala Lumpur City Center
  • Istana Kuala Lumpur City Center
  • Hotel Istana Kuala Lumpur City Center Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests under 16 years old are not allowed in the spa.

Parking height restrictions apply.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

Valet parking costs MYR 25 per day

Rollaway beds are available for an additional charge

Buffet breakfast is offered for an extra charge of MYR 64 per person (approximately)

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Very Good 8.2 From 582 reviews

Good 6.0
Ok, but not a 5 star hotel
The good: Very friendly staff all around, from check-in to room service. Location was good, just 10 minutes walking distance to Jalan Alor and Pavilion Mall. Lobby is very attractive. Bed was clean and comfortable. The bad: I had to hold the handle for 20 seconds each time I wanted to flush the toilet. Quite a bit of mildew on the bathroom floor and some behind the sink. They really need to fix these problems if they want to call themselves a "5 star hotel."
Joe, us3 night trip with friends
Exceptional 10.0
Style
Arrived, received and serviced with style! Stay was worth the money and time.
Gloria, us2 night trip with friends
Good 6.0
Old hotel but in good condition for its age
Service was great. Rooms are good but very noticeable as it doesn't have the convenience features other have.
Ronald, us2 night business trip
Very Good 8.0
Nice hotel, shame about the smokers
This is an excellent hotel within easy walking distance of the shops & malls at Bukit Bintang, plus the MRT and monorail. However, it is starting to look a little old and is in need of an update. The bed was a bit hard, but the shower was amazing, like being drenched by a warm firehose! The only major issue with this hotel was that they still allowed smoking in the foyer and bar areas. In a sealed aircon room, this makes as much sense as having a 'no peeing' area in a swimming pool. Hopefully this has now changed since the Jan 1st 2019 smoking ban because the smoke made sitting in the bar listening to the live entertainment a rather uncomfortable experience - indeed, we left the bar early to avoid the smell & the smoke, which rather defeats the purpose of having live entertainment to attract customers.
Paul, usRomance trip
Very Good 8.0
Good svc n friedly staff. Had room changed due wife not happy with her soft matress. Big room but a bit dated.
JAMIL, us2 night romance trip

Hotel Istana Kuala Lumpur City Center, Kuala Lumpur

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