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Holiday Inn Downtown - Mercy Area, Des Moines

3 stars
1050 6th AveDes MoinesIA50314United States of America, 855-239-9227
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  • Des Moines, IA (DSM-Des Moines Intl.) 14-min drive; 5.6 miles/9 km
  • Free self parking
  • Free airport shuttle
  • Free area shuttle
Good3.8 / 5
Bar and Beverages
Bar is awesome
Location
Great location
Service
Fantastic service
Room
Room is all right
211See all 211 Hotels.com reviews
From 245 reviewsTripAdvisor Traveller Rating

Holiday Inn Downtown - Mercy Area, Des Moines

Hotel Info: 855-239-9227

from $114
  • Room, 1 Queen Bed, Non Smoking
  • Room, 1 King Bed with Sofabed, Non Smoking
  • Room, 1 King Bed, Non Smoking
  • Room, 1 Double Bed, Accessible, Non Smoking
  • Standard Room
  • Room, 2 Double Beds, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 251 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM
  • Express check-in
Airport shuttle service is available at scheduled times. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Free airport shuttle at scheduled times

Parking

  • Free self parking

Offsite

  • Free area shuttle

Other information

  • Smoke-free property

Also known as

  • Holiday Inn Downtown Mercy Area
  • Holiday Inn Mercy
  • Holiday Inn Mercy Hotel
  • Holiday Inn Mercy Hotel Downtown Area
  • Holiday Inn Downtown Mercy Area Hotel Des Moines
  • Holiday Inn Downtown Mercy Area Hotel
  • Holiday Inn Downtown Mercy Area Des Moines

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Rollaway beds are available for an additional charge

Buffet breakfast is offered for an extra charge of USD 10.95 per person (approximately)

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Fitness facilities
Working away
  • Business center
  • Number of meeting rooms - 7
  • Conference space
  • Meeting rooms 6
  • Conference space size (feet) - 4290
  • Conference space size (meters) - 386
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Premium bedding
Freshen up
  • Private bathroom
  • Hair dryer
Be entertained
  • LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Genevieve Restaurant - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Cityscape Lounge - This lobby lounge specializes in American cuisine and serves dinner only. Happy hour is offered. Open daily.

Holiday Inn Downtown - Mercy Area, Des Moines’s small print

Also known as

  • Holiday Inn Downtown Mercy Area
  • Holiday Inn Mercy
  • Holiday Inn Mercy Hotel
  • Holiday Inn Mercy Hotel Downtown Area
  • Holiday Inn Downtown Mercy Area Hotel Des Moines
  • Holiday Inn Downtown Mercy Area Hotel
  • Holiday Inn Downtown Mercy Area Des Moines

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Rollaway beds are available for an additional charge

Buffet breakfast is offered for an extra charge of USD 10.95 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.8 /5 from 211 reviews

Holiday Inn Downtown - Mercy Area, Des Moines
Good3.0 / 5
Noise, noise and more noise
The room was okay but we got no sleep. You could hear the noise from the highway below which was loud and annoying. The room details said the room has a microwave and it did not. I will never stay here again.
1 night romance trip
Holiday Inn Downtown - Mercy Area, Des Moines
Fair2.0 / 5
Never Staying Here again
Would not stay here again. There was used coffee in the coffee pot and a dirty towel in the fridge. Clearly the cleaning team didn't clean. Unfortunately we didn't notice these items until the morning when we went to make coffee. Also for smaller kids the pool is terribly unfriendly. There's no way to walk into the pool so my two small kids (both under 5) had to try to go up and down a ladder. It also gets very deep very quickly so the 4 small kids who were there were all crammed into a small area. The last thing is it's close to a hospital so be prepared for hearing sirens intermittently.
1 night family trip
Holiday Inn Downtown - Mercy Area, Des Moines
Outstanding5.0 / 5
Holiday inn mercy area
Loved my stay will be coming back again
1 night family trip
Holiday Inn Downtown - Mercy Area, Des Moines
Good3.0 / 5
Our room was on the side by the interstate road. It was very noisy from the road traffic. The window did not keep any noise out. Also, the beds are soft. The hotel service was good. Our air conditioning quit working in our room, and they came and fixed it right away.
1 night business trip
Holiday Inn Downtown - Mercy Area, Des Moines
Excellent4.0 / 5
Nice room for quick overnight stay!
It was a nice overnight stay before going to the Iowa State Fair the next day. The room was comfortable even though there were only 2 double beds. Wished there were more outlets available.
1 night family trip

See all reviews

Holiday Inn Downtown - Mercy Area, Des Moines

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