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Sonesta ES Suites Reno

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Exterior
Exterior
Exterior
Premium bedding, down duvets, pillow-top beds, desk
Reception

Overview of Sonesta ES Suites Reno

Sonesta ES Suites Reno

3.0 star property
Suburban Reno hotel with 24-hour fitness
7.6 out of 10 Good
7.6/10 Good

496 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free breakfast
  • Pet-friendly
  • Parking available
  • Free WiFi
  • Air conditioning
Map
9845 Gateway Dr, Reno, NV, 89521
Main amenities
  • Housekeeping (on request)
  • 24-hour fitness centre
  • Outdoor tennis court
  • Self parking
  • Seasonal outdoor pool
  • Spa tub
  • 24-hour business centre
  • 24-hour front desk
  • Reception fireplace
  • Front desk safe
  • Laundry service
  • Self-serve laundry
For families
  • Kitchen
  • Private bathroom
  • Separate sitting area
  • Premium TV channels
  • Laundry facilities
  • Coffee/tea maker

Room options

About this area

What's nearby

  • In Reno/Tahoe Airport
  • Reno-Sparks Convention Center - 6 min drive
  • Atlantis Casino - 7 min drive
  • Peppermill - 8 min drive
  • Grand Sierra Resort Casino - 8 min drive
  • National Bowling Stadium - 11 min drive
  • University of Nevada-Reno - 12 min drive
  • Mt. Rose Ski Tahoe - 23 min drive
  • Boomtown Casino - 20 min drive

Getting around

  • Reno Tahoe Intl. Airport (RNO) - 8 min drive
  • Truckee, CA (TKF-Truckee Tahoe) - 48 min drive
  • Reno Station - 15 min drive

Restaurants

  • In-N-Out Burger - 3 min drive
  • Dutch Bros Coffee - 9 min walk
  • IHOP - 16 min walk
  • Great Full Gardens - 8 min walk
  • Wendy's - 17 min walk
Map

About this property

Sonesta ES Suites Reno

When you stay at Sonesta ES Suites Reno, you'll be 4.2 mi (6.8 km) from Reno-Sparks Convention Center and 5.3 mi (8.5 km) from Peppermill. Guests can take a dip in the seasonal outdoor pool, or visit the 24-hour fitness centre for a workout. An outdoor tennis court and a hot tub are offered, and in-room conveniences include fridges and microwaves. Fellow travellers say great things about the airport proximity and comfortable guest rooms.

Languages

English, Spanish

Cleaning and safety practices

Safety measures

Hand sanitiser provided
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 120 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 4 PM until anytime
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed (2 per room)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 50+ Mbps)

Parking

  • On-site self-parking (USD 5 per night)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free on-the-go breakfast 6:30 AM–8:30 AM on weekdays and 7:00 AM–9:00 AM on weekends
  • BBQs

Travelling with children

  • Pool gate

What to do

  • Tennis
  • Basketball
  • Golfing nearby
  • Hiking/biking trails nearby
  • Downhill skiing nearby
  • Skydiving nearby
  • Snowboarding nearby

Working away

  • 24-hour business centre
  • Meeting room

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Picnic area
  • Fireplace in reception
  • Television in common areas
  • 24-hour fitness centre
  • Seasonal outdoor pool
  • Hot tub
  • Outdoor tennis court

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Closed-captioned TV
  • Lever door handles
  • Well-lit path to entrance
  • Step-free path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • 40-inch LCD TV
  • Premium cable channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Blackout curtains
  • Premium bedding
  • Pillow-top mattress

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Soap and shampoo
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 50+ Mbps)
  • Phone
  • Desk chair

Food and drink

  • Full-sized fridge/freezer
  • Freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishes and utensils
  • Dishwasher
  • Ice maker
  • Paper towels

More

  • Housekeeping (on request)

Fees & policies

Optional extras

  • Laundry facilities are available for an extra charge of USD 3 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per accommodation, per week

Parking

  • Self-parking costs USD 5 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 8:00 PM
  • The seasonal pool is open from May to September

Hygiene & cleanliness

This property advises that guest safety measures are currently in place.

The property is professionally cleaned.

Guests are provided with hand sanitiser and reservations are required for some on-site facilities.

Policies

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards and cash.

Also known as

Reno Residence Inn
Residence Inn Hotel Reno
Residence Inn Reno
Residence Inn Reno Hotel Reno
Residence Inn Reno Hotel
Residence Inn Hotel
Residence Inn Reno
Sonesta ES Suites Reno Reno
Sonesta ES Suites Reno Hotel
Sonesta ES Suites Reno Hotel Reno

Frequently asked questions

Does Sonesta ES Suites Reno offer free cancellation for a full refund?
Yes, Sonesta ES Suites Reno does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Sonesta ES Suites Reno?
This property confirms that guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Is there a pool at Sonesta ES Suites Reno?
Yes, there's a seasonal outdoor pool. Guests have pool access from 10:00 AM to 8:00 PM.
Are pets allowed at Sonesta ES Suites Reno?
Yes, pets are welcome, with a limit of 2 per room. There's a charge of USD 75 per accommodation, per week. Service animals are exempt from fees.
Is parking offered on site at Sonesta ES Suites Reno?
Yes. Self-parking costs USD 5 per night.
What are the check-in and check-out times at Sonesta ES Suites Reno?
You can check in from 4 PM - anytime. Check-out time is 11:00 AM. Express check-out is available.
Is there an on-site casino at Sonesta ES Suites Reno?
No, this hotel doesn't have a casino, but Atlantis Casino (7-min drive) and Peppermill (8-min drive) are both nearby.
What is there to do at Sonesta ES Suites Reno and nearby?
Practise your swing on the tennis courts. Additional recreation on-site includes basketball. Relax in the hot tub or enjoy the use of other amenities, which include a seasonal outdoor pool and a 24-hour fitness centre. Sonesta ES Suites Reno also has a picnic area.
Does Sonesta ES Suites Reno have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, cookware and an ice maker.

Reviews

7.6

Good

7.8/10

Cleanliness

8.0/10

Staff & service

7.1/10

Amenities

7.8/10

Property conditions & facilities

7.1/10

Eco-friendliness

Reviews

10/10 Exceptional

Laura, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Teresita, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Michael, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Carlos, 4-night business trip
Verified Hotels.com guest review

4/10 Fair

Not the best!
The room itself was roomy, but not cleaned or fully stocked with towels, toilet tissue, blankets and pillows. in both bathrooms. The sofa bed provided was absolutely horrible. It may have been an inch and half thick, and the springs were coming from the bottom. We had to constantly go to the front des for something. The staff didn't appear professional and ready for work.
Suzette, 2-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Stephanie, 3-night family trip
Verified Hotels.com guest review

2/10 Poor

Ankur, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Would have paid more to stay elsewhere
Stayed here with my family for a volleyball tournament. We were staying for a few days so I wanted a hotel with a kitchen and a pool for the kids. Well the kitchen was ok there were hardly any dishes and they looked dirty plus there were dirty dishes left in the dishwasher. I could never actually get the stove to boil water and the pool…. It was closed which was a huge disappointment in fact had I known that before arriving I would have canceled and went to a casino with no kitchen but a pool that was open. After we checked in the front desk called us TWICE questioning our reservations and the name it was under …. Ummmm weird ?!! I gave them my ID and credit card…. The pull out couch had no bedding on it we had to ask for bedding after a long day of tournaments. They gave us no pillows for it and there was no extra bedding in the room. Carpets were dirty walls and doors were dirty. Breakfast was ok pretty plain and cheap. Overall our stay was not worth the $ especially since I had to go out and spend more money entertaining my littles since the pool was closed … the hot tub too!! Next year we will find another place to stay for the volleyball tournament
Kimberly, 3-night family trip
Verified Hotels.com guest review

4/10 Fair

Could be more professional
Room was decent. Checked in later at night. Staff were not friendly and couldn’t tell who were staff or friends as they were busy visiting throughout the checkin talking about broken screens and foreign guests. It was a bit disappointing.
1-night business trip
Verified Hotels.com guest review

8/10 Very good

Tracy, 3-night trip
Verified Hotels.com guest review