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Hyatt Regency Houston West

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Outdoor pool, open 7:30 AM to 10:00 PM, pool umbrellas, sun loungers
Premium bedding, pillowtop beds, in-room safe, desk
Room, 2 Double Beds | Premium bedding, pillowtop beds, in-room safe, desk
Premium bedding, pillowtop beds, in-room safe, desk

Overview of Hyatt Regency Houston West

VIP Access

Hyatt Regency Houston West

3.5 star property
Suburban aparthotel in Memorial with outdoor pool and restaurant

8.2/10 Very Good

1,228 verified guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet friendly
  • Gym
  • Non-smoking
The price is $107
Price available on 4/7/2023
13210 Katy Fwy, Houston, TX, 77079
Main amenities
  • 400 smoke-free apartments
  • Housekeeping (on request)
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness center
  • Valet parking
  • Coffee shop/cafe
  • Conference center
  • 24 meeting rooms
  • Terrace
  • 24-hour front desk
Feel at home
  • Children stay free
  • Free cribs/infant beds
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace

Room options

About this area

What's nearby

  • In Memorial
  • Westheimer Rd - 11 min drive
  • Memorial City Mall - 10 min drive
  • CityCentre - 13 min drive
  • Katy Mills Mall - 17 min drive
  • Downtown Aquarium - 24 min drive
  • Toyota Center - 28 min drive
  • Minute Maid Park - 27 min drive
  • NRG Stadium - 28 min drive
  • Houston Zoo - 33 min drive

Getting around

  • George Bush Intercontinental Airport (IAH) - 37 min drive
  • Houston William Hobby Airport (HOU) - 40 min drive
  • Houston, TX (EFD-Ellington Field) - 43 min drive
  • Houston Station - 20 min drive


  • Whataburger - 2 min drive
  • Chick-Fil-A - 3 min drive
  • Hibachi Grill & Buffet - 2 min drive
  • Panera Bread - 2 min drive
  • Cafe Benedicte - 2 min drive

About this property

Hyatt Regency Houston West

At Hyatt Regency Houston West, you'll be 4.2 mi (6.7 km) from Westheimer Rd and 5 mi (8.1 km) from Memorial City Mall. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Cafe on the Lake, which serves American cuisine and is open for breakfast and lunch. A bar/lounge and a 24-hour fitness center are other highlights, and apartments offer up nice touches like bathrobes and pillowtop beds with premium linens. The helpful staff and location get good marks from fellow travelers.


Chinese (Mandarin), English, French, German, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available
This information is provided by our partners.

At a glance


  • Check-in time from 3 PM - anytime
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age: 21
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21


  • Children stay free when occupying the parent or guardian's room, using existing bedding


  • Pets allowed (up to 25 lbs per pet)*
  • Service animals welcome

Property amenities


  • Outdoor pool
  • Umbrellas
  • Sun loungers


  • Free WiFi, with speed of 25+ Mbps

Parking and transportation

  • Free covered self parking on site
  • Free RV, bus, and truck parking on site
  • Valet parking on site (USD 21.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Family friendly

  • Children stay free (see details)
  • Free crib/infant bed

Restaurants on site

  • Cafe on the Lake
  • Black Gold Bar

Food and drink

  • Shared microwave
  • Coffee/tea maker


  • To-go breakfast available for a fee daily 7:00 AM–10:30 AM: USD 15-45 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in a common area


  • Premium bedding
  • Hypo-allergenic bedding
  • Pillow top mattress
  • Bed sheets provided
  • Rollaway/extra beds: USD 25.0 per day


  • Shower/tub combination
  • Hair dryer
  • Free toiletries
  • Bathrobes
  • Towels provided


  • 65-inch flat-screen TV with cable/satellite service
  • TV in a common area
  • Pay movies

Outdoor areas

  • Terrace
  • Garden


  • Dry cleaning/laundry service

Work spaces

  • 24 meeting rooms
  • Computer station
  • Desk
  • Conference center


  • Air conditioning
  • Heating


  • Service animals exempt from fees
  • Pet friendly
  • USD 40.00 per accommodation per stay
  • Up to 25 lbs per pet


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Elevator
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Visual alarms in hallways
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible parking
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Multilingual staff
  • Housekeeping (on request)
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout drapes/curtains
  • Safe at front desk
  • Laptop-compatible safe
  • Porter/bellhop

Location highlights

  • In the business district
  • In the shopping district
  • In the suburbs
  • Near a health or beauty spa
  • Near a hospital
  • Near outlet shopping
  • Near a zoo

Things to do

  • 24-hour fitness center
  • Theme parks nearby
  • Hiking/biking trails nearby
  • Golf nearby
  • Rock climbing nearby


  • 400 rooms
  • 5 floors
  • Romance packages available

Special features


Cafe on the Lake - Overlooking the garden, this restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Black Gold Bar - This bar specializes in American cuisine and serves dinner and light fare. Happy hour is offered. Open daily.

Fees & policies

Refundable deposits

  • Breakage deposit: USD 100 per day

Optional extras

  • To-go breakfast is offered for an extra charge of approximately USD 15–45 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 25.0 per day


  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 40.00 per accommodation, per stay


  • Valet parking costs USD 21.00 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 7:30 AM to 10:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-out is available.

Individually-wrapped food options are available.


<p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property. </p><p>This property accepts credit cards, debit cards and cash.</p>

Frequently asked questions

Does Hyatt Regency Houston West offer free cancellation for a full refund?
Yes, Hyatt Regency Houston West does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hyatt Regency Houston West?
As of Mar 30, 2023, prices found for a 1-night stay for 2 adults at Hyatt Regency Houston West on Apr 7, 2023 start from $107, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hyatt Regency Houston West?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hyatt Regency Houston West?
Yes, there's an outdoor pool. Guests have pool access from 7:30 AM to 10:00 PM.
Are pets allowed at Hyatt Regency Houston West?
Yes, pets are welcome, with a maximum weight of 25 lbs per pet. There's a charge of USD 40.00 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Hyatt Regency Houston West?
Yes, there's free self parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at Hyatt Regency Houston West?
You can check in from 3 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
What is there to do at Hyatt Regency Houston West and nearby?
Have fun with nearby activities like hiking and rock climbing, and practice your swing on the nearby golf course. Enjoy a swim in the outdoor pool or use the aparthotel's other amenities, which include a 24-hour fitness center and a garden.
Are there restaurants at or near Hyatt Regency Houston West?
Yes, Cafe on the Lake offers alfresco dining, American cuisine, and garden views.



Very Good




Staff & service




Property conditions & facilities




2/10 Poor

Brad, 1-night business trip
Verified guest review

10/10 Exceptional

Great stay, friendly staff not my first or last stay!
Angel, 2-night trip with friends
Verified guest review

10/10 Exceptional

Debra, 1-night trip with friends
Verified guest review

8/10 Very Good

Overall the hotel is pretty good. The restrooms are TINY. There are not enough elevators for the capacity and those elevators are WAY TOO SLOW. BAD: No place to get a soda or snacks. The 'market' closed early. The hotel was packed with baseball kids, families, and a women's christian conference. Yet, the ONLY place to get a soda was THE BAR!!! ARE YOU KIDDING ME?
RON, 2-night trip
Verified guest review

10/10 Exceptional

Troy, 1-night trip
Verified guest review

10/10 Exceptional

A little better maintenance to the property will put this hotel in a 10 excellent
Jorge, 2-night business trip
Verified guest review

10/10 Exceptional

Tammy, 1-night family trip
Verified guest review

8/10 Very Good

Brittany, 1-night trip
Verified guest review

10/10 Exceptional

Tina, 3-night business trip
Verified guest review

2/10 Poor

Brown water won’t drain
On the first morning I was there, I woke up to shower and brown water came out of the faucet and did not drain. They said that they did something to their waterline then began to leave papers at everyone’s door saying there was a waterline issue. They asked me if I wanted a refund or new room. They moved me from a double-bed room to a single-bed room. Was not a pleasant stay.
Ryan, 2-night trip with friends
Verified guest review