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Hyatt Regency Houston West

3.5 star property
Suburban hotel in Houston with outdoor pool and restaurant

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Photo gallery for Hyatt Regency Houston West

Terrace/patio
Lobby
Lobby
Outdoor pool, open 7:30 AM to 10:00 PM, pool umbrellas, sun loungers
Exterior
VIP Access

Reviews

8.6 out of 10
Excellent
Located close to Memorial City Mall, Hyatt Regency Houston West offers a serene retreat with a garden and an outdoor pool. Guests can enjoy American cuisine at Cafe on the Lake or unwind in the bar while staying connected with in-room WiFi.

Popular amenities

  • Bar
  • Non-smoking
  • Pool
  • Pet friendly
  • Gym

Main amenities (12)

  • Housekeeping (on request)
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness center
  • Coffee shop/cafe
  • Conference center
  • Business center
  • 12 meeting rooms
  • Meeting rooms
  • Terrace
  • 24-hour front desk

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
$103 nightly
The total price is $121
May 25 - May 26
Total includes taxes and fees

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Pillowtop bed
  • 338 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Premium bedding, pillowtop beds, in-room safe, desk

Suite

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Separate bedroom
  • 738 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Pillowtop bed
  • 338 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room

Premium bedding, pillowtop beds, in-room safe, desk

Room

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Pillowtop bed
  • 558 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Pillowtop bed
  • 338 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior detail

DoubleTree by Hilton Hotel & Suites Houston by the Galleria

  • Pool
  • Pet friendly
  • Parking available
  • Free WiFi
8.2 out of 10, Very Good, 2,011 reviews
The price is $169
$144 nightly
$169 total
Total includes taxes and fees
May 23 - May 24
DoubleTree by Hilton Hotel & Suites Houston by the Galleria
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About the neighborhood

Map
13210 Katy Fwy, Houston, TX, 77079

What's nearby

  • Bear Creek Pioneers Park - 3 min drive - 3.1 km
  • Topgolf Houston - Katy - 4 min drive - 3.7 km
  • CityCentre - 5 min drive - 6.0 km
  • Memorial City Mall - 7 min drive - 8.2 km
  • Westheimer Rd - 8 min drive - 6.7 km

Getting around

  • George Bush Intercontinental Airport (IAH) - 35 min drive
  • Houston, TX (EFD-Ellington Field) - 43 min drive
  • Houston William Hobby Airport (HOU) - 51 min drive
  • Houston Station - 20 min drive

Restaurants

  • ‪Whataburger - ‬2 min drive
  • ‪Hibachi Grill & Buffet - ‬2 min drive
  • ‪Chick-fil-A - ‬3 min drive
  • ‪Panera Bread - ‬2 min drive
  • ‪Raising Cane's Chicken Fingers - ‬2 min drive

About this property

Hyatt Regency Houston West

At Hyatt Regency Houston West, you'll be within a 10-minute drive of CityCentre and Memorial City Mall. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Cafe on the Lake, which serves American cuisine and is open for breakfast and lunch. Other highlights include a bar/lounge, a 24-hour fitness center, and a terrace. Fellow travelers say great things about the helpful staff and restaurant.

Languages

Chinese (Mandarin), English, French, German, Portuguese, Spanish

At a glance

DONE

Hotel size

    • 400 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: anytime
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 11:00 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Children stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (1 total, up to 55 lbs per pet)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Free covered onsite self parking
    • Free onsite RV/bus/truck parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • To-go breakfast (surcharge) 6:00 AM–11:00 AM on weekdays and 6:30 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area

Traveling with children

  • Children stay free (see details)
  • Children's menu

What to do

  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • Business center
  • 12 meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • 24-hour fitness center
  • An outdoor pool
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 36
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 30
  • Visual alarms in hallways
  • Closed captioned TV
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Ceiling hoist

Room amenities

Be entertained

  • 65-inch flat-screen TV
  • Premium digital channels
  • Pay movies

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)
  • Phone
  • Desk chair

Food and drink

  • Champagne service

More

  • Housekeeping (on request)
  • In-room safe (laptop compatible)
  • Restaurant dining guide

Special features

Dining

Cafe on the Lake - Overlooking the garden, this restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Black Gold Bar - This bar specializes in American cuisine and serves dinner and light fare. Happy hour is offered. Open daily.

Fees & policies

Refundable deposits

  • Breakage deposit: USD 100 per day

Optional extras

  • To-go breakfast is offered for an extra charge of approximately USD 15 to 45 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 25.0 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 40.00 per accommodation, per stay

Pool, spa, & gym (if applicable)

  • Pool access available from 7:30 AM to 10:00 PM

Policies

This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, Union Pay
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Frequently asked questions

Does Hyatt Regency Houston West offer free cancellation for a full refund?

Yes, Hyatt Regency Houston West does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hyatt Regency Houston West?

Yes, there's an outdoor pool. Guests have pool access from 7:30 AM to 10:00 PM.

Are pets allowed at Hyatt Regency Houston West?

Yes, pets are welcome, with a limit of 1 total and maximum weight of 55 lbs per pet. There's a charge of USD 40.00 per accommodation, per stay. Service animals are exempt from fees.

Is parking offered on site at Hyatt Regency Houston West?

Yes, there's free self parking. Free RV/bus/truck parking is available.

What are the check-in and check-out times at Hyatt Regency Houston West?

Check-in start time: 3 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.

What is there to do at Hyatt Regency Houston West and nearby?

Have fun with nearby activities like hiking and rock climbing, and practice your swing on the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a 24-hour fitness center and a garden.

Are there restaurants at or near Hyatt Regency Houston West?

Yes, Cafe on the Lake offers alfresco dining, American cuisine, and garden views.

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Hyatt Regency Houston West Reviews

Reviews

8.6

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Room
Service staff
Lobby
Bed
Bar
Shower
Water
Bathroom
Restaurant
Air conditioning

What guests liked

  • Dining options were great, with many guests praising the on-site restaurant and bar for its good food and elegant atmosphere. (8 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Great hotel, we really enjoyed our stay
Micole, 2-night trip

10/10 Exceptional

One of the best place in Houston

I love it there so quiet and very classy
Mayshallisa, 1-night trip

8/10 Very good

Beautiful Atmosphere!

Beautiful hotel. Ice machine was broken and fridge wasn't working right either. Otherwise it was a great place!
Kelli, 1-night trip

10/10 Exceptional

Food was great
Carol, 2-night trip

10/10 Exceptional

Clean rooms friendly staff and close to the freeway
Robert, 4-night trip

6/10 Good

Better places

Accessible is only a short seat took 2 days and multiple request to get. The water for showers barely gets hot, had to request towels multiple times over 6 days. No restaurant for dinner other than the bar which is a bar menu. No place to walk to. Most rooms are noisy right next to Highway.
Gerard, 6-night trip

10/10 Exceptional

Beautiful hotel, great location driving distance to everything! Dinning options are endless!
Veronica, 2-night trip

10/10 Exceptional

Very good price and love the lobby and location
Ryan, 1-night trip

10/10 Exceptional

Great place to relax
Michael, 1-night trip

10/10 Exceptional

Amazing
karen, 2-night trip

6/10 Good

Not impressed at all.

I was excited about my stay, from reading some reviews prior. I was only staying for a night, I found body hair in the bed. The air conditioner made a loud knock before coming on , each time. There was no ventilation switch in the bathroom and finally, there was mold on the shower curtain. It could use some upgrades.
Kimberly, 1-night trip

8/10 Very good

my stay

love the hotel. we come to this one only when in Houston. A gold club member. This time we appeared to be on the old side of the hotel? Carpet in corridor coming up and I tripped over it. I don’t care for the older side of the hotel.
William, 2-night trip

10/10 Exceptional

Great Hotel! Excellent koi ponds

Hotel is great! Koi ponds are amazing! Love the set up and friendly staff! Rooms are a little outdated but not nearly like some of the reviews.
Jay, 1-night trip

6/10 Good

Hot Water

Only issue here this time because I’ve stayed here a lot was the Hot water was not working properly
Tommy, 1-night trip

6/10 Good

Not a bad place

The lobby of the hotel was really nice. The fish were a nice touch. The rooms can use some updating. Only issue I have is that I reserved this room for 3 days and only stayed 2 days. The hotel made note of my early check out however they refused to provide a refund for the additional day not used.
Najee, 3-night trip

10/10 Exceptional

Super clean , quiet , and close to the airport ! It’s perfect
Brittney, 2-night trip

6/10 Good

ok stay.

Hyatt regency used to be the icon of excellence and class. this particular hotel had no hot water or the uot water would come in and go and sometimes work. front desk NEVER answered the phone.
jose, 5-night trip

10/10 Exceptional

Overall it was a good experience. However, the rooms seem to be outdated including old fashion bathtub.
Waeel, 1-night trip

10/10 Exceptional

Very family friendly area
patrick, 1-night trip

8/10 Very good

Weekend in Houston,Tx

The stay was nice, I really enjoyed the beautiful fishes they had. It was nice to feed them as well. They end up giving us someone else room by mistake, but they changed it so quick with complementary drink voucher for us, for their apology. Valet was good too.
Tramarian, 4-night trip

10/10 Exceptional

Nice facility in general!
Monica, 3-night trip

4/10 Fair

Breakfast is 35 dollars. Huge rip
Trey, 2-night trip

4/10 Fair

Was given wrong room, towels were not replaced, fire alarm went off two nights at 3 am and 4 am.
4-night trip

10/10 Exceptional

Beautiful, Clean and very nice staff
erica, 2-night trip

10/10 Exceptional

I definitely loved the ambience and decor of the place. Was very clean and spacious and in a great location for getting and and from places around the city.
Nancy De Avila, 2-night trip