Quality Suites

2.5 star property
City-center Morristown hotel with indoor pool

Choose dates to view prices

Quality Suites

Photo gallery for Quality Suites

Indoor pool
Front of property - evening/night
In-room safe, desk, iron/ironing board, free wired internet
Free daily buffet breakfast

Overview of Quality Suites

6.8 out of 10 Good
6.8/10 Good

Property highlights

  • Pool
  • Free breakfast
  • Free parking
  • Internet access
  • Free WiFi
  • Air conditioning
The price is $77
Price available on 10/15/2023
3660 W Andrew Johnson Hwy, Morristown, TN, 37814
Main amenities
  • Daily housekeeping
  • Indoor pool
  • Fitness center
  • Coffee shop/cafe
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Lobby fireplace
  • Front-desk safe
  • Vending machine
  • Laundry service
Feel at home
  • Children stay free
  • Sofa bed
  • Microwave
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping

Room options

Suite, Non Smoking

  • 320 sq ft
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

Suite, Non Smoking

  • 312 sq ft
  • Sleeps 5
  • 2 Double Beds OR 1 Double Sofa Bed

Deluxe Suite, Non Smoking

  • 500 sq ft
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

About this area

What's nearby

  • Heart of Morristown
  • Douglas Lake - 20 min drive

Getting around

  • McGhee Tyson Airport (TYS) - 60 min drive


  • Good Ole Days Sports Grille - 2 min drive
  • Chick-Fil-A - 2 min drive
  • Texas Roadhouse - 17 min walk
  • McDonald's - 2 min drive
  • Hillbilly's Cabin Restaurant - 4 min walk

About this property

Quality Suites

Enjoy your visit to Morristown with a stay at Quality Suites. Guests can grab a bite to eat at the coffee shop/cafe and visit the fitness center for a workout.



Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of Commitment to Clean (Choice)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 82 rooms
  • Arranged over 3 floors


  • Check-in time from 2 PM - 5:30 AM
  • Express check-out available
  • Minimum check-in age: 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18


  • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding


  • Pets not allowed


  • Free WiFi and wired Internet access in public areas
  • Free wired Internet access in rooms


  • Free onsite self parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6 AM–9 AM
  • Coffee shop
  • Coffee/tea in a common area

Traveling with children

  • Children stay free (see details)

What to do

  • Free use of nearby fitness center

Working away

  • Business center


  • 24-hour front desk
  • Dry cleaning/laundry services


  • 1 building/tower
  • Built in 1992
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas
  • Fitness center
  • An indoor pool


  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible path to elevator
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet

Room amenities

Be entertained

  • 32-inch LED TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Sofa bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free wired internet
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave


  • Daily housekeeping
  • In-room safe

Fees & policies

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).


Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.

Also known as

Comfort Suites Hotel Morristown
Comfort Suites Morristown
Comfort Hotel Morristown
Quality Suites Morristown
Quality Suites Hotel Morristown
Quality Suites Hotel
Quality Suites Morristown
Quality Suites Hotel Morristown

Frequently asked questions

Does Quality Suites offer free cancellation for a full refund?
Yes, Quality Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Quality Suites?
As of Sep 25, 2023, prices found for a 1-night stay for 2 adults at Quality Suites on Oct 15, 2023 start from $77, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Quality Suites?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Quality Suites?
Yes, there's an indoor pool.
Are pets allowed at Quality Suites?
Sorry, pets aren't allowed.
Is parking offered on site at Quality Suites?
Yes, there's free self parking.
What are the check-in and check-out times at Quality Suites?
You can check in from 2 PM - 5:30 AM. Check-out time is 11 AM. Express check-out and contactless check-out are available.
What is there to do at Quality Suites and nearby?
Quality Suites has an indoor pool and a fitness center.
What's the area around Quality Suites like?
Quality Suites puts you in the heart of Morristown. Popular attractions include Great Smoky Mountains National Park, which is 49 minutes away by car.







Staff & service




Property conditions & facilities




6/10 Good

Jerry, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

my stay
kurt, 1-night trip
Verified Hotels.com guest review

6/10 Good

Needs: Deep Clean & Customer Service
The hotel really needs to be deep cleaned. The entry smelled of dirty mop water. The front desk clerk..didn’t get his name no name tag- did not greet us and was VERY RUDE!!
Karmen, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Andrew, 1-night trip
Verified Hotels.com guest review

2/10 Poor

meseret, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Mold, marijuana smoke in the halls, tub didn’t drain, water wouldn’t fully spray from shower head, large wet spot on the carpet, we left after the hotel could not provide the bedding for the pullout couch in the room.
Jaime, 1-night family trip
Verified Hotels.com guest review

6/10 Good

David, 2-night trip
Verified Expedia guest review

8/10 Very Good

Teddy, 2-night trip
Verified Expedia guest review

2/10 Poor

This was the worst hotel I have ever stayed at. DO NOT PAY CASH . You can not get your money back once you pay cash. There is black mold, rusty broken doors, the cleaning staff cleans just a little , the dust in the air conditioner filter was so thick and gross . Stains on the pillow cases . I wouldn’t even give this hotel a 1 star. This hotel needs to be condemned.
Kristina, 1-night family trip
Verified Travelocity guest review

4/10 Fair

Bathroom had what appeared to be mold on the ceiling.
Kelly, 1-night family trip
Verified Expedia guest review