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Lexington Inn & Suites - Joliet/ Plainfield/ I-55 North, Joliet

2.5 stars2.5 stars
3231 Norman AveJolietIL60431United States of America, 800-491-6126
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Good3.5 / 5
Room
Room needs to be improved
Location
Great location
Service
Fantastic service
Pool
Pool should be renewed
414See all 414 Hotels.com reviews
From 104 reviewsTripAdvisor Traveller Rating

Lexington Inn & Suites - Joliet/ Plainfield/ I-55 North, Joliet

Hotel Info: 866-539-8117

from $67
  • Executive Room, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Accessible, Non Smoking
  • Room, 2 Queen Beds, Non Smoking
  • Room, 1 King Bed, Non Smoking
  • Suite, 1 King Bed, Non Smoking, Jetted Tub
  • Suite, One King Bed, Smoking
  • Suite, One King Bed, Non-Smoking
  • One King Bed Accessible Nonsmoking
  • One King Bed, Non-Smoking
  • Two Queen Beds, Smoking
  • One King Suite Accessible Nonsmoking
  • Standard Room
  • One King Bed, Smoking
  • Two Queen Beds, Non-Smoking
  • 1 King Bed Suite Nonsmoking
  • Room, 1 King Bed, Accessible, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 63 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-3 AM
  • Check-out time is 11 AM
  • Express check-in

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

  • Couples wishing to share a room must provide proof of marriage

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Extra people

  • Roll-away beds available, charges may apply*

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

In the hotel

Food and drink
  • Free buffet breakfast
Things to do
  • Indoor pool
  • Fitness facilities
Services
  • Limo or Town Car service available
  • Laundry facilities
  • Free newspapers in lobby
  • Multilingual staff
Facilities
  • Elevator/lift
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Shower only
  • Hair dryer
Be entertained
  • TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping
  • In-room safe

Recent reviews

Good 3.5 /5 from 414 reviews

Lexington Inn & Suites - Joliet/ Plainfield/ I-55 North, Joliet
Fair2.0 / 5
The hotel was under construction. The first room we were given wasn't cleaned. We were downgraded from 2 queens to 2 doubles. The staff was sitting in the back and the phone rang 4 times before they answered.
1 night family trip
Lexington Inn & Suites - Joliet/ Plainfield/ I-55 North, Joliet
Poor1.0 / 5
Hotel should not be open
The lobby and kitchen area were missing! 2 of the three stories were closed for construction, and still are. pool works, but you have to wear shoes due to cionstruction debris. Jacuzzi dead. you have to go to Motel next door for breakfast, Jacuzzi, and ice machine. employees are great, but no way this hotel should even be open.
2 night family trip
Lexington Inn & Suites - Joliet/ Plainfield/ I-55 North, Joliet
Fair2.0 / 5
Don't go here.
Terrible stay. Hotel under renovation, exposed wiring/plumbing/underflooring. Pool not available, had to walk to the "next hotel over" for breakfast in the AM. Don't stay here. Attempted to complain to hotel staff, they said "we had it on one website...". Ughh! :(
2 night family trip
Lexington Inn & Suites - Joliet/ Plainfield/ I-55 North, Joliet
Poor1.0 / 5
Motel under remodeling
The Lexington Inn and Suites in Joliet is being remodeled. We did not know this when booking at this motel. What a mess! The lobby was not safe. Construction materials all over. There was not even a clear path to follow. The receptionist worked from part of a station but was able to access our credit card. We were given a room on the third floor. The elevator is dusty, which of course was transferred onto our luggage. There was no facial tissue so my husband had to get this from the front desk. The telephone was on the desk but was not connected to anything. The telephone was from another hotel. There was no coffee cups or coffee--just the coffee maker--thus another trip to the front desk. We were awakened at 8:00 AM by construction noise in the elevator shaft which was next to our room. The staff did think of breakfast for its guests. We had to walk across the parking lot to the motel next store and eat breakfast there but that motel was full so there was NO seating available--thus no breakfast. The receptionist said several times that she was sorry but what good does this do. No discount no nothing. With the amount of remodeling that was going on the motel should have been closed. There was dust everywhere.
1 night family trip
Lexington Inn & Suites - Joliet/ Plainfield/ I-55 North, Joliet
Poor1.0 / 5
Horrible
We checked in and I noticed what I thought was the lobby being remodeled. We took our things to our room and went to the pool and that's when I noticed it was alot more then just the lobby being redone. We were not notified of this when making the reservation nor is there anything on the web site stating this. We didn't stay the night. I called and complained and the lady at the front desk says she offered us to stay in their sister hotel which was a hold faced lie! We did end up getting our money back through hotel.com but will NEVER stay at the Lexington Inn again nor will I recommend anyone to stay there. Horrible experience.
1 night family trip

See all reviews

Lexington Inn & Suites - Joliet/ Plainfield/ I-55 North, Joliet

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